Crowne Plaza ISTANBUL - OLD CITY by IHG

Best choice for first time visitor to Istanbul. Professional and friendly staff, best location for everything you need, it's also steps away from tram and metro. The room gave us quiet sleep at night. Breakfast was fantastic. Will stay a again for sure! A few minutes to historic sites.

Very outdated hotel - the interior felt eerie. We stayed in a non-smoking room that smelled like smoke at night. Our shower drain was clogged and would flood (this was fixed however it is not expected of any hotel, let alone a 5 star). Gym was small and equipment is old. Sauna wasn’t working properly - not hot enough. However, staff were friendly and welcoming, and hotel location was convenient if you want to take the tram to tourist sites or walk around the shops, restaurants, etc. Overall, I don’t think this is a 5 star hotel. I would not stay there again or recommend it to anyone looking for a 5 star hotel.

Great hotel complex sitting and located just the right place around the old city centre and public transportation. There is also gym and swimming pool for excise and relaxation. The receptionist is also kind enough to allow for early check in due to early arrival 👍

Very busy tourist hotel in four converted tenement buildings.

Good hotel for 1-2 night stay. Not bad breakfast. Staff is very friendly.

The hotel was so convenient to the tram line so travel to tourist attractions was very easy. The staff was very helpful. The pool was lovely. The breakfast buffet was great and many delicious choices.

The hotel is extremely clean compared to other 5 star hotels in Turkey. The staff at reception. Together with Staff in the restaurant , concierge and the bell boy were all extremely helpful and polite. Always ready to help. The restaurant dinner and breakfast was absolutely fantastic 👌. The hotel is very well located. It is a 15 minutes walk to Hagia Sofia, Bascillica Cistern, Blue Mosque. 7 mins walk to Grand Bazaar . The interior of the hotel looks magnificent with the old style charm but all newly renovated. I would highly recommended this hotel to stay in Istanbul. 😀😃😄

an excellent hotel in all respects, in a very good location for those who come to Istanbul for shopping.

Here’s a polished review that keeps the personal warmth while highlighting the staff by name: A Wonderful First Experience in Istanbul We had a very pleasant experience staying at Crowne Star Hotel. As this was our first-ever visit to Istanbul, the hotel and its wonderful staff made our stay especially enjoyable and welcoming. From the moment we arrived, the reception team were helpful and professional. Abdul Kadir was particularly helpful and informed us that, as IHG members, we were eligible for complimentary breakfast. This was a lovely welcome and a great start to our stay. The concierge team, Mustafa and Shafak, were fantastic throughout our stay. They helped us with our luggage and were always happy to assist with any additional requests we had. They genuinely went out of their way to make things easier for us. The hotel was also very accommodating to my disabled brother, who uses a wheelchair, by making entry and exit from the hotel as easy and convenient as possible for him. A special mention must also go to Esra and the breakfast team. They were exceptionally kind and welcoming every morning. They especially took a liking to our baby, Maryam, and would always greet us warmly, interact with her and make her feel welcome. Their friendliness really made breakfast a lovely part of our day. Our room cleaning was also excellent. Zeynep was very helpful and went out of her way to make sure we had everything we needed during our stay. Overall, we had a very good experience at Crowne Star Hotel. The staff were genuinely caring, welcoming and helpful, and they played a big part in making our first visit to Istanbul so enjoyable. We would happily stay at the same hotel again on our next visit to Istanbul. Thank you to the whole team for making our stay so memorable!