The Nirvanas Hotel

Hanya saja pintunya tidak bisa dikunci sehingga membuat saya merasa sedikit tidak aman. Petugas kebersihan di luar membuka pintu saya dua kali berturut-turut, dan tidak ada pancuran. Segala sesuatu yang lain baik-baik saja

At first, The Nirvanas Hotel seemed like a decent place, but things quickly went downhill during our 7-night stay. We were moved to four different rooms due to constant issues — from a leaking air conditioner to a badly broken window. While I appreciated that they didn’t refuse to move us, having to switch rooms so often was exhausting and disrupted our stay. The pool was a huge disappointment. Although it’s free to use, the smell was terrible — it honestly reminded me of a pond. We didn’t even go in because it was so off-putting. Breakfast was very poor. The options were extremely limited: mainly cheese and olives every day. In the entire week, we only got scrambled eggs once. The rest of the time it was just onion rings, small sausages in tomato sauce, and some fried potato bits. No pastries at all. The only fruits they had were apples, oranges, and occasionally watermelon. I understand Turkish breakfast traditions are different, but there was barely any variety. What really made things worse was the decline in customer service. One day I politely asked if they could warm up my leftover food (from another place), as it had gone cold. I also asked for a fork because the cleaner had thrown mine away. I waited while they greeted new guests — fair enough — but when I asked, they rudely told me “this is not a restaurant”, even though there is a dining space. I even asked at reception, and they said they’d try to get me one, but they never followed up or even called. In the end, I had to eat my food with my hands. Overall, this was one of the worst hotel experiences I’ve had. Poor facilities, terrible customer service, and disappointing food. I wouldn’t stay here again.

I would like to extend my sincere gratitude to The Nirvanas Hotel for the exceptional service and warm hospitality we received during our stay. Everything exceeded our expectations — from the cleanliness and comfort of the rooms to the attention to detail in every aspect. The staff was incredibly friendly and helpful, making our stay truly unforgettable. Thank you for a wonderful experience, and we look forward to returning soon.