Hotel dekat Balat, Istanbul

I spent three nights and it was all perfect. Personnel always gentle and available. The room was very nice and in a perfect location. Istanbul is a beautiful city. I will certainly return here ....

Pretty good, right?

polite treatment. ! There is heating! Water pressure is good, hot always was. No elevator, the cart was left in the hall. Cute dogs as inhabitants. Furniture and plumbing are old, but everything is pretty clean. The area was very enjoyable, often from the window watched the local movement. Noise, the music of the muezin for us is not a hindrance, on the contrary gives the feeling of being in the flow of life. Pedestrian walked everywhere, used only ferry to the Asian side. Breakfasts are normal, we were enough. Transfer to the airport ordered through the receptacle.

Google map and the location of the hotel does not match. The signage of the hotel just stated hotel. Really have to go to the gate and see.

Everything about rixos tersane hotel is just exceptional. The staff is so polite helpful and welcoming. They made our stay exceptional staying at the hotel was just like a dream. We love how they arranged work shop for the kids for the whole day. i really can not describe how much we loved every minute of our stay in the hotel and how we loved the everyone in the staff espically Mr.Volkan who was really helpful with our stay if we decide to stay again in the hotel it is beacuse of Mr.Volkan, he’s so welcoming thoughtful and kind person thank you very much for your service. And thank you to the lovely amazing wonderful Ms. Kayan and Ms. Shayma thank you for being so kind and wonderful with our baby and the recommendation for kids activities. The property is beautiful and the service was impeccable. Appreciated their focus on safety and comfort. restaurants were terrific and offered different experiences. Spa facilities are exceptional with great service. Definitely recommend the hotel 2000%

Hotel Location was good and the staff were friendly. Service was good and the buffet breakfast was topped up regularly. The Spa wasn’t working - so you will not be able to have a relaxing sauna after a days walking.

I was really disgusted by Ctrip's customer service. I bought an airport lounge for my boss, and he emphasized that there must be a shower. After I bought it, I found that I bought a lounge without a shower by mistake. After consulting the customer service, I refunded it and repurchased the lounge with a shower, and received the consumption code for the lounge with a shower, which I immediately sent to my boss. However, the consumption code sent by Ctrip was wrong, and it was the code of the lounge without a shower. Because the two different lounges were close and there was no obvious distinction at the door, the boss scanned the code at the front desk of the wrong lounge. But the boss immediately found out that something was wrong and immediately asked me to communicate with Ctrip customer service. He was waiting at the front desk of the wrong lounge. Ctrip customer service asked me to contact my boss to leave the wrong lounge and go to the correct lounge to scan the code again. I asked if I could scan it at the time. Later I learned that Ctrip customer service actually knew that you can no longer scan the code in the correct lounge, and you can't refund after leaving the wrong lounge, but repeatedly urged me to let my boss go to the correct lounge. Now both lounges refuse my boss to use. Afterwards, I repeatedly communicated with Ctrip customer service. At this time, Ctrip customer service began to argue that the same code was used for two different lounges. 1. If it was used, why did I need to return it and buy it again when I bought the wrong one? Ctrip customer service could have said that I could buy it at will and use it at will when I needed it. In this way, at least I could remind the boss to confirm with the front desk again before scanning the code, so that I would not be without any precautions. 2. At the time of the incident, when I was communicating with Ctrip customer service, why didn't Ctrip say that it could not be refunded? Why did it ask us to leave the wrong lounge and go to the right lounge? 3. Two different products share the same code, and there is no prompt. Is Ctrip not at fault? Ctrip customer service, please speak your mind, did you really know that the codes of different products were the same in advance? If you don't know, how can you expect us consumers to know? If you originally knew that you didn't need to change the lounge you booked when you booked the wrong one, why did you guide me to return it and buy it again? We really can't imagine that buying a white product can turn black when using it. Do we deserve to spend money but not get service?

The price is okay, mainly because the transportation is convenient, and it is convenient to buy things nearby. It takes more than 1 kilometer to get to the bus station, and it is 87 lire directly to the airport. The three boys are very enthusiastic

Akgun Istanbul Hotel was the perfect choice for my stay. The staff were warm and attentive, the rooms were spotless and comfortable, and the location made exploring the city so easy. The breakfast buffet was fresh and varied, and the hotel’s relaxing ambiance was a welcome retreat after sightseeing. Highly recommend and can’t wait to visit again!

Since it is in a central location, transportation is very good. Everywhere is furnished with a great aesthetic understanding, and the employees were very friendly and attentive. The rooms are incredibly luxurious and stylishly designed and spotlessly clean. It can definitely be preferred with peace of mind, and the price is also affordable.