Absolutely awful hotel. Don’t be fooled by the website they don’t speak a word of English, they don’t even bother trying just speak to you in fluent French and laugh at you when you don’t understand. Arrived and where given a room key on arrival to the 4th floor a cleaner forced us to stay in the lift speaking to us in French we did not understand, we told her we needed to get out and she shouted at us then forced us to go downstairs. At reception her and the worker spoke in French and did not address us or tell us what was going on once. We were then given another key, went up to the 4th floor again and the room was occupied. Back down to reception the two workers argued then gave us the same key we were given in the first place. The room was tiny and boiling, our window opened wide into the corridor of the hotel. Anyone could get through it into our room so we had to keep it shut and stay boiling, no fresh air possible at all,, even with the window open. The shower was like a public one at a swimming pool - turned off every 30 seconds you had to keep pressing the button to turn it back on. Not only that the bathroom was so small you couldn’t mive without the shower curtain sticking to you, and the shower flooded the whole bathroom, leaking into the bedroom even with the shower curtain shut, bath mat down and bathroom door shut. The bed squeaked with the slightest touch could not move all night without it making a racket. I did not get a single bit of sleep because the walls were ridiculously thin I could hear the person next to us showering and drying their hair at 2 am and every door opening and closing. The next day we changed rooms and the new room was fine. However on our last day we had an early start, breakfast supposedly starts at 6 we went down at 6:15 and got turned away, the man just kept saying check out? Sortie? To us so we took that as a cue to leave. Staff are incredibly rude. Also would not recommend booking with lastminute.com as customer service is non existent, no help at all. Worst hotel stay I have ever had.
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