Hotel Mousai Cancun Adults Only - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres
Hotel Mousai Cancun Adults Only - All Inclusive
Opened in 2024
No.8 of Premium Hotels in Isla Mujeres
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de, Isla Mujeres, Quintana Roo, 77400, Mexico
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Highlights
Delicious breakfast
Sparkling clean
Ideal location
Top local pick
Lots to doShow More
Amenities
Restaurant
Spa
Fitness room
Parking
Airport drop-off
24-hour front desk
Wi-Fi in public areasFree
Concierge service
All Amenities
Property Description
When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This all-inclusive hotel is 11.2 mi (18.1 km) from Cancun Convention Center and 11.9 mi (19.2 km) from Gaviota Azul Beach.
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9.6/10
AmazingCleanliness9.6
Amenities9.6
Location9.6
Service9.6
All 61 Reviews
Surroundings
Airport: Cancún International Airport
(26.4 km)
Landmarks: Jolly Roger Pirate Show
(400m)
Landmarks: Contoy Adventures
(480m)
Landmarks: Cancun Fishing Charters SAMAKI
(670m)
Landmarks: Cancun Adventures (Marina Cancún)
(700m)
Landmarks: Sailboat Cancun
(1.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Ultra Corner Suite Ocean Front + $100 Daily Resort Credit
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Ultra Suite 1 King Bed Ocean Front + $80 Daily Resort Credit
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
12
Suite 2 Queen Beds Ocean Front + $60 Daily Resort Credits
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Suite 1 King Bed Ocean Front + $60 Daily Resort Credit
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Ultra Two Bedroom Corner Suite Ocean Front + $150 Daily Resort Credit
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
16
Ultra Two Bedroom Master Suite + $200 Daily Resort Credit
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Corner Suite Ocean Front + $80 Daily Resort Credit
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
14
Two Bedroom Master Suite + $175 Daily Resort Credit
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Two Bedroom Corner Suite Ocean Front + $100 Daily Resort Credit
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Ultra Suite 2 Queen Beds Ocean Front + $80 Daily Resort Credit
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Amazing
61 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.6
- Location9.6
- Service9.6
Average for similar properties in Isla Mujeres
AI Summary
The staff provides outstanding, friendly, and professional service. The exceptional amenities, high-quality food, and stunning views contribute to an unforgettable stay.
Shuhan
May 17, 2025
Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Guest User
May 13, 2025
This by far the best experience and vacation I have ever had. I have stayed at so many 5 star and 4 diamond resorts but this by far has been the best experience ever. From the time I arrived until the time I left the service and amenities were top tier. Carlos my personal butler was the best ever! I highly recommend this resort.
Guest User
May 12, 2025
I had a fantastic experience staying at Hotel Mousai . From the moment I arrived, the staff was welcoming and attentive, making check-in smooth and stress-free. The room was spotless, spacious, and well-appointed with everything I needed, including a very comfortable bed, modern bathroom and incredible balcony with outstanding views of the ocean and resort. What really stood out was the staff's commitment to hospitality – always ready to help with a smile. Amanda, Eva and Ricardo were incredibly kind, helpful and friendly! I would absolutely stay here again and highly recommend it to anyone visiting Puerto Vallarta.
Guest User
May 10, 2025
My honest thoughts on Hotel Mousai Cancun.. It's basically an arm of the Garza Blanca.. It's physically attached to the Garza Blanca. Most of your restaurants & main pool will be at Garza Blanca. Our room was beautiful with a great view. If you're looking for a true Adults Only experience this would Not be a great option. I've never seen so many kids than at Garza Blanca swim up pool..I wonder what it would be like during high season?.. After check-in we were approached immediately by our "Personal Concierge" regarding a special welcome breakfast the next morning aka Time share presentation.. I wasn't expecting it as we paid a good amount for our trip. We were tired & just had a day of travel. It's hard to give this hotel a separate review because the Garza is where you will likely spend most of your time. The Mousai rooftop pool is beautiful but doesn't have shade & is typically too windy to open umbrellas. The Mousai has one exclusive ala cart restaurant where many times we were the only customers. The staff at both hotels are very nice.. Stand outs for me was my chair butler at Garza Blanca (Marco), so attentive. The liquor at both Hotels is top shelf..Food at the Chinese restaurant (Garza) was excellent.
ricardo VILLARREAL
May 6, 2025
Great service
Guest User
May 6, 2025
Our new favorite resort…. Not your typical all inclusive Hotel. Everything from the food, service and decor was off the charts. From the moment you check in until checkout everyone does a fantastic job of making sure you’re taken care of. Gerado, Abi, Alphonso, Jose Cruz, Carlos and Marcos went above and beyond. All of the staff at NOI were just incredible. We did the Ultra Corner Suite and would highly recommend.
Guest User
May 6, 2025
The hotel service was top tire. Best all inclusive I’ve ever been to. The restaurants were amazing. Our butler Carlos went above and beyond to complete all our requests, would request him if possible. All the waiters were amazing but ones that went above and beyond was Alfonzo at Noi, Abi at rooftop, Richard at hiroshi, Miguel at DOA, Jose bartender in the lobby and concierge Yumi. Jose would make his drinks with pure passion and talk to you every step of the way and answer well your questions.
Guest User
May 5, 2025
Stayed in Hotel Mousai located in Cancun. The room was very clean and modern. Had a view of the ocean and a private Jacuzzi. Hotel Mousai is connected to Garza Blanca and Villa de Palmar. So plenty of restaurants to choose from. The waiters are were great to check up to make sure if you needed refills or want dessert.
Services & Amenities
Most Popular Amenities
Restaurant
Spa
Fitness room
Parking
Off-site
Airport drop-off
Additional charge
24-hour front desk
Wi-Fi in public areas
Free
Restaurant
Spa
Fitness room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Near the hotel.
Parking
Off-site
Transportation
Airport drop-off
Additional charge
Front Desk Services
Concierge service
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Snack bar
Health & Wellness
Fitness room
Spa
Activities
Beach/swimming pool umbrella
Beach towel
Public Areas
Elevator
No smoking in public areas
Gift shop
Cleaning Services
Laundry service (on-site)
Accessibility
Stair-free property entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN$921.25 (approx. Rp 778,799) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2024
- Number of Rooms: 88
When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This all-inclusive hotel is 11.2 mi (18.1 km) from Cancun Convention Center and 11.9 mi (19.2 km) from Gaviota Azul Beach.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at NOI Ristorante Italiano, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at NOI Ristorante Italiano, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.