Hotel dengan Wifi di Rochester

Everything is good, but cleanliness sometimes is not good. the carpet has many hair strands that i need to clean personally with roller stick

I did not realize Indigo was part of the IHG chain, but now are fully aware of the Indigo brand. The hotel check in was on the 2nd floor and parking was inconvenient with construction. The height into the covered parking was not very high. We were fortunate to find one of the last spots. The three different Indigo staff that we met were extremely friendly to meeting our needs. The hotel maid (room service attendant) also assisted us with additional needs. Our last night at the hotel. We witnessed about 25 college students carelessly riding the motorized scooter (Lime) in the streets disrupting traffic, pedestrians, and compromising safety of the city of Rochester for about 30 minutes. There was not a single law enforcement present after the incident. It not only affected Indigo, but also Hilton and Hilton Garden Inn. My bad for not taking a video of this.

Britta and her team have made this hotel even better. Excellent customer service, all the staff not just reception are friendly, the ADA room was perfect.

It was a nice motel but the reason why I rated cleaning poorly was because I found hair in the towels. The hair was not mine and I didn’t touch the towels and some concerns about the ceiling pictures are shown in the pictures. Overall experience was good!