Saat Anda menginap di Les Chalets du Mont d’Arbois & Spa di Megeve, Anda akan di sebelah lapangan golf, hanya beberapa langkah dari Resor Ski Megeve dan 7 menit berjalan kaki dari Klub Golf Mont d'Arbois. Hotel yang cocok untuk keluarga ini berjarak 0,4 mi (0,6 km) dari Gondola Mont d'Arbois dan 2,8 mi (4,5 km) dari Lift Ski Petit Rochebrune.
Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat, perawatan tubuh, dan perawatan wajah. Setelah seharian di luar, Anda bisa menikmati fasilitas rekreasi seperti lapangan tenis luar ruangan dan kolam renang outdoor. Hotel ini juga menyediakan akses Internet nirkabel gratis, layanan concierge, dan penitipan bayi/anak-anak (dengan biaya tambahan). Tamu bisa memanfaatkan layanan antar-jemput gratis yang beroperasi dalam radius 200 meter.
Nikmati masakan Prancis di Heritage, restoran fine dining yang memiliki bar/lounge dan pemandangan taman. Anda juga dapat tetap tinggal di kamar dan memanfaatkan layanan kamar (jam tertentu).Sarapan prasmanan gratis disajikan setiap hari mulai pukul 08.00 hingga 10.30.
Fasilitas unggulan antara lain pusat bisnis, laundry/dry cleaning, dan resepsionis 24 jam. Merencanakan kegiatan di Megeve? hotel menyediakan ruang seluas 50 meter persegi yang terdiri dari ruang konferensi dan ruang pertemuan. Tamu bisa memanfaatkan antar-jemput ke bandara dengan biaya tambahan, dan parkir valet gratis tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 40 kamar yang didekorasi berbeda-beda dan dilengkapi dengan minibar dan televisi LCD. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi memiliki bathtub dan shower terpisah, perlengkapan mandi desainer, dan pengering rambut. Fasilitas mencakup telepon, serta brankas dan meja tulis.
"It is embarrassing for this hotel to call itself a five star.
We contacted the hotel several weeks before our stay to arrange multiple experiences and restaurant reservations through their concierge service. We were clearly assured that everything would be handled. Upon arrival, we discovered that absolutely nothing had been booked. As a result, the experiences we had carefully planned well in advance were fully sold out. An entire purpose of our trip was ruined due to their complete lack of follow-through.
The staff appear friendly, but they come across as extremely young, untrained, and unprofessional. The overall impression is gap-year teenagers running the place rather than competent hospitality professionals. For a weekend stay costing around €7,000, this level of immaturity and incompetence is frankly unacceptable.
The restaurant experience was equally disappointing. Waiting a full hour for two soft-boiled eggs is absurd in any establishment — let alone one positioning itself as high-end. When the eggs finally arrived, they had forgotten a teaspoon, which then required another 30-minute wait. The service felt chaotic, careless, and completely lacking in basic standards.
Communication in English was also deeply frustrating. When staff did not understand what was being said, instead of asking for clarification, they simply nodded and said “yes, of course,” only to disappear. There was no confidence that requests were understood, let alone executed.
Overall, this was a shockingly poor experience for the price paid. The hotel markets itself at a premium level, but the service and professionalism were nowhere near that standard. It was not just disappointing but embarrassing."