We booked Treebo Trend Grand Euro, Indore for 3 night in last week of June from Treebo's app. This is a relatively new property, so was not able to find too many reviews. Based on the reviews given on Treebo's App (5 reviews), we decided to book this hotel. All the reviews were quite positive about the property. Once we checked in, we realized that these reviews were filtered and does not give actual picture of the property. The rooms were dirty, full of alcohol & cigarette smell. There were insects n cockroches in the room n washroom. The sheets n quilt had dirty stains. The response from reception was pathetic. We requested RO water to be refilled instead they kept on sending plastic water bottles. Our request for an early breakfast (7:30 AM, which is standard in all hotels) was not considered as the CHEF arrives only after 7:30. The list is endless, but all in all it was very disappointing stay. Definitely not a hotel for family stay, it may be good for young unmarried couples, who don’t care about cleanliness and obviously don’t get up early. Most disappointing were the reviews on Treebo app, atleast the customer should be given unbiased reviews of the property they are booking.
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