Ulasan Extended Stay America Suites - Indianapolis - West 86th St

Room/bathroom was pretty clean but outdated with wear and tear visible. Definitely a smell to the halls and room but I’d stay there again for the price. Staff were friendly and helpful.

Property was as expected for the price. Clean, but in need of serious updates. Staff was super friendly and helpful. Beds are more comfortable than most, actually, aside from pull out couches- which need to be replaced. Hair dryer was sketchy, so bring your own. 😂 Overall a good overnight stay.

Rooms are very outdated. Mold behind kitchen sink. No linens provided for sofa bed.

The room was clean, staff was friendly. However one of the windows was broken and made me feel unsafe, the phone didn’t work and since it was a tournament weekend, all hotels in the area were booked, so I was kind of stuck.

Staff Bree was professional and explained any questions i had.

With this hotel you get what you pay for: room door would stick/hard to open, packaged muffins for “breakfast”, had to ask for kitchen utensils and even then didn’t get a full set. For overnight and need for a full size fridge it was adequate but barely that.

Some staff was rude, others were pleasant. Included breakfast was not a hot breakfast, rooms were old and poorly maintained. Everything smelled like smoke even though it was non smoking. Would not recommend.

Hotel was very run down and dated. The beds were uncomfortable; 2 out of 4 adults ended up with back pain and stiff necks. Lots of things didn't work properly; the toilet had trouble flushing, sink kept getting backed up, sofa bed in first room was broken, when we moved to a new room, the sofa bed was barely able to hold the weight of our 13 year old. The place smelled of many things; pot, wet towels, Thai food, and cleaning supplies. Breakfast was simply a joke; packaged oatmeal and muffins and some bars. There weren't any fresh fruit, cereal, yogurt, etc. however, the staff were very friendly.

Sofa sleeper would not close all the way, therefore we could not sit on it to watch tv. The door to our room was falling off the hinges. Had to lift up and slam doot to close it. I reported it to the front desk at checkout.

Staff was friendly and helpful. But kitchen comes with ZERO dishes unless you pay more. LISTING SHOULD STATE THIS. Breakfast was coffee, instant oatmeal, granola bars, packaged muffins. No juice, no tea, no milk, no WATER even. At the very least the listing should say continental breakfast, if not "almost nothing for breakfast." I don't drink coffee so I had tap water for breakfast. Sliding pocket door to bathroom had literal smear of excrement on it, as well as a lot of dust. Apparently never occurs to them to shut the door to clean it. Dirty washcloth under the sink. But there's a note from housekeeping (tip reminder, really) saying "I personally checked this room." Not very well, you didn't. Otherwise seemed clean and was quiet.

The hotel was excellent except neither one of the tv's worked, it came up no signal, it was okay i had my laptop with me so i watched it but the next guest might want it

The only thing I would say is the hotel needs to switch out the holely curtains

People driving segways down hallways when we arrived, complained once due to noise but nothing done, very loud. We ended up moving to another hotel, host did reimburse us thankfully. Not sure would stay there again.

Staff very helpful and pet friendly