The Bay and Beach Club can be found in the lovely Indian Shores beach community, conveniently close to shopping and dining options. The accommodations are split between units located on the beachside and others across the street on the Bay. The 2-bedroom, 2-bathroom bayside unit I occupied was large with plenty of storage, a full kitchen, a washer and dryer, and a balcony overlooking the Bay. The unit was poorly maintained and carelessly cleaned. Maintenance: The water diverter in one of the showers needed to be replaced or repaired. Whenever the water was turned on, half of the water came out of the shower head, and half came out of the faucet. Both toilets ran continually. Holes were patched when a towel bar was removed, and the white patching compound was never painted. The carpeting was worn, stained, and fraying. When I completed the inventory list I was given at check-in, there were 19 missing items - mostly kitchen items. The pool appeared cloudy, with noticeable patches of sunscreen floating on its surface. Cleanliness: The carpeting was stained. There was a large roach, also known as a palmetto bug, lying dead on the floor of the bedroom that had not been swept up. There were unwashed dishes in the kitchen cabinets. I informed the management about the unclean dishes, but they explained that the housekeeping staff only puts the dishes from the dishwasher into the cabinets and doesn't inspect the contents of the cabinets. They suggested that the previous occupants of the room possibly left the dirty dishes found in the cabinet. However, this explanation seems an inadequate excuse for dirty dishes. Although we did not use the guest bedroom, I stripped the sheets from the guest bedroom at the end of the week. The mattress pad on one of the beds was dirty. Since Florida is an indoor clean-air state, there was an ashtray at the base of the elevator for cigarette disposal. During the week, the cigarette butts were never removed from the tray. The BBQ grills were not clean. The property has the potential to be an excellent resort with proper maintenance and cleaning.
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