Villa Side Residence

Mükemmel

We visited this hotel third time. Staff is great especially Fahri from animation team. It was too good to spent time with your hotel. I recommend everyone I loved rooms food and other services and the personel was too kind and We liked hotel organizations thank you very much

Villa Side Residence Review January 2023 I visited the Villa Side Residence with my elderly mother 5th-22nd January 2023 (17 nights). This was my fourth visit to the VSR and my 79th visit to an Antalya Province hotel. My previous visit to the Villa Side Residence was during the pandemic and much of the hotel experience was understandably compromised to comply with the Covid regulations in place at that time. However, compared to my two visits pre-pandemic, this most recent, fourth, stay has been disappointing with an overall tone of ‘a thousand small cutbacks’. During the pandemic the hotel had a policy of ‘increased ventilation’ which manifested itself as many outside windows and doors being permanently open and making practically all the public spaces very cold in the winter, especially in the evenings where there was no sunshine to take the edge off it. Now, the policy of increased ventilation has gone, the windows and doors are closed but most of the public spaces are still cold - unbearably so without wearing several layers. It is a reasonable expectation that all public spaces of a hotel are at or near ‘room temperature’. There is ceiling-mounted heating everywhere, just almost all switched off. The lobby bar, which was once a beautifully-lit, warm and sociable space with a lively, long bar counter fronted by bar stools occupied by sociable guests, with multiple staff serving them and with tasteful background music is now practically abandoned. Only three bar stools have returned since the pandemic, the staff only briefly appear in order to access the legacy coffee machines for customers in the ‘smoker’s conservatory’ on the other side of the bar. The lighting is now only fluorescent ceiling strip lights with none of the ambient, decorative lights ever used. Worst of all is the low temperature which is not at all conducive to sitting or even lingering unless dressed for the winter outside. There is a sign at the lobby bar entrance advertising the operating hours of 4pm-midnight (these times were 10am-midnight) when we arrived) but, apart from a solitary waitress doing the rounds for those sitting in the cold and dark, the lobby bar is essentially closed. What a tragic waste of the hotel’s most beautiful bar-lounge! Think of all the architects, designers and crafts people that created this most wonderful sociable space and now it is used just as a corridor to the smoker’s room beyond. Next the main restaurant is also cold in the entire seating area. Having to put your winter clothes on to eat precludes any form of dressing up. I was freezing in my jacket, shirt and tie one night and never wore them again. I changed to jumpers and hoodie, sometimes with the hood up. Some others wore their winter coats. I would have done if I had brought one with me. Other cutbacks in the restaurant include a change from two sets of cutlery and linen napkins for both lunch and dinner down to one set of cutlery each meal and only paper serviettes at l