Elephant Hills Resort

Elephant Hills Resort Reviews

Elephant Hills Resort

328 Park Way, Hwange, Matabeleland North, ZimbabweView Hotel Details
Elephant Hills Resort
Elephant Hills ResortElephant Hills ResortElephant Hills Resort
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Elephant Hills Resort Guest Reviews

4.2/5
Very Good
62 review
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(62)
Positive reviews(46)
Reviews with photos/video(4)
Negative reviews(1)
Shei_chelle
Standard Twin Room with Golf View
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 11, 2023
Amazing experience and a good place to be with friends and family
Guest User
Double Or Twin Double Or Twin Standard
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Great service, location and staff
Chenqingyan
Standard Twin Room with Golf View
Stayed in Jul 2023
Couples
1 review
1.5/5
Posted on Aug 12, 2023
Outdated facility. Cancelled my room key at 10 am before checking out. Charged US$35 for breakfast. Super greedy!
Guest User
Double Or Twin Double Or Twin Standard
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The environment is first-class.
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Luis 🇵🇹
Double Or Twin Double Or Twin Standard
Stayed in Aug 2024
Family
46 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Elephant Hill Resort is a gem in Zimbabwe! Not only is the scenery here picturesque, but also the wild animals are within reach. The service is warm and thoughtful, and the rooms are comfortable and warm. Every breath is a gift from nature, and every experience is an unforgettable memory. Highly recommended for you who love nature and adventure!
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Stephen M
Stayed in Dec 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 30, 2025
The rooms are always clean and linen renewed...food is served on time .....the staff members are friendly...room devices like air-conditioning, refrigerator, tv are serviceable and function very well. The bathroom is clean and smart.
6/8
Response from Property: Dear D6176PVstephenm Thank you for sharing your exceptional experience at Elephant Hills. We are thrilled to hear that you had the best experience ever and are considering bringing your family for a holiday. It's wonderful to know that you found our rooms clean and well-maintained, enjoyed the timely food service, and appreciated the friendliness of our staff. We're also glad that the room amenities and bathroom met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you and your family for another wonderful stay. Warm regards,
VeroBrisbane
Stayed in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 10, 2025
Our stay at this resort was very pleasurable. The outlook over the falls is beautiful as are the surrounding grounds which were immaculate. The pool area is a bit out dated but still comfortable with ample loungers and shade. Our room was also a bit outdated but very clean and comfortable. The bar area is very nice with a great outlook when sitting by the windows. The restaurant, including breakfast area, is lovely and airy. Food was great and staff were friendly and professional.
Response from Property: Dear VeroBrisbane Thank you for sharing your experience at Elephant Hills Resort. We are delighted to hear that you had a pleasurable and comfortable stay. It's wonderful to know that you enjoyed the beautiful outlook over the falls, the immaculate grounds, and the comfortable pool area with ample loungers and shade. We appreciate your feedback regarding the rooms and pool area being a bit outdated, and we're glad that they were still clean and comfortable. Your kind words about the bar area, restaurant, and our friendly and professional staff mean a lot to us. We are committed to providing a pleasant experience for all our guests, and your feedback helps us improve. We look forward to welcoming you back for another enjoyable stay. Warm regards,
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 16, 2025
Very friendly and polite staff. Helpful. Particularly Sjah and Guest Services. The surrounding gardens and pool areas are very nice. A stone throw away from the mighty Vic Falls and other touristy stuff. Nice food from breakfast to dinner.
Guest User
Stayed in Feb 2025
Business travelers
5.0/5
Outstanding
Posted on Mar 12, 2025
What an amazing stay at Elephant Hills Resort! The stunning views, comfortable accommodation, and delicious cuisine made it unforgettable. The staff were incredibly friendly and helpful. I highly recommend this resort to anyone visiting Victoria Falls!
Guest User
Stayed in Feb 2025
Business travelers
5.0/5
Outstanding
Posted on Mar 8, 2025
This was my first time staying at Elephant Hills Resort. I really liked the excellent service from the hotel staff, Carol and her boss made my stay very comfortable and responded quickly to my requests. The Hotel infrastructure is good and well maintained, keep it up! . Thumbs up to the person who was cleaning my room. One area that I think needs improvement is the bathrooms, the bath tubs and toilet seats needs to be changed, they look very old.
Guest User
Stayed in Feb 2025
Travel with friends
5.0/5
Outstanding
Posted on Mar 7, 2025
Excellent location and the best staff. Everyone was so helpful and friendly. The kitchen staff were so accommodating I would definitely recommend this resort. We were a group of 37 and always felt well taken care of. Excellent location with a pool and lots of monkeys, impala and water bucks
Guest User
Stayed in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 7, 2025
I cannot compliment the staff, accommodation, general service enough. This grand resort is one I will come back to again and again given the opportunity.
Guest User
Stayed in Feb 2025
Family
5.0/5
Outstanding
Posted on Mar 6, 2025
had a wonderful time with my daughter she enjoyed the swimming pool couldn't get enough of it, and excellent service from the whole team. Can't wait for another trip
Guest User
Stayed in Feb 2025
Couples
5.0/5
Outstanding
Posted on Mar 1, 2025
This is beautiful resort in magnificent grounds, and a lovely big pool, but what makes it so special is the staff. Imagine the most friendly, helpful hotel you’ve ever been to and times it by 100! We stayed for 4 nights and had the most wonderful stay. Room was also very clean, air conditioned, and the bed super comfortable.
Guest User
Stayed in Jan 2025
Other
4.0/5
Very Good
Posted on Feb 25, 2025
What a fabulous experience since the moment we arrived. The most friendly and helpful staff at your service at all times. We really enjoyed our stay, the rooms are good, the breakfast is great as well as the lovely blue swimming pools. The transport into town was such a bliss and made gettingbto our planned activities so much easier and safer. A special word of thanks to the following staff for their extraordinary service: Jefta, Kenny, Moses, Bongani, Mahlangu, Tawezendre and Ambrose.