Club Paradisio El Gouna Red Sea

酒店非常棒，設施也不錯，尤其是前台Romario先生特別熱情細心，無微不至。很好的一次入住體驗。贊贊贊。

My family have just returned from Club Paradisio El Gouna and I couldn’t wait to write this review! Transfers from Hurghada airport to the hotel took around 45 minutes (3 drop-offs before ours) which I thought was relatively okay. I have to call out the fantastic people that work at this establishment! Every single one of them, from the guys overseeing the heated pool area by handing out towels all the way up to the senior management who we had the pleasure of meeting on numerous occasions, were attentive, very personable and couldn’t do any more for us! This hotel sets a gold standard in customer service and I feel other hotels we’ve stayed at could learn a thing or two from how people operate here. They all work so hard, long hours but always have a smile on their faces! Bravo! The location of the hotel is great. It has lots of rooms, multiple entertainment areas, two restaurants (Marco Polo and one on the beach overlooking the Red Sea). Despite having lots of rooms, it never feels crowded as it’s spread out nicely across various areas, including the beach, around the pools (of which there are two, one is heated), the lobby bar and much more! Rooms were a good standard. We were in room 171 and overlooked the garden. It was peaceful there and the shower was nice and powerful. The beds were comfy too! Food was varied and as a guest you have the option of booking their ‘A la carte’ several times and also you can opt in to their ‘fish’ and ‘steak’ nights. We chose the fish night, effectively all of their amazingly fresh fish is presented on ice, you can choose what you want (as many times as you like) and they will cook it fresh for you. I can highly recommend the prawns :) Owing to the time we went we were lucky enough to see how the hotel manage special occasions like Christmas and New Years celebrations. All I can say is WOW! We were blown away with the level of detail and effort they went to. Tables were presented and the food was a masterpiece! Well done guys! All in all, a fantastic resort to go to and I would highly recommend! Some key things to call out. Take a lot of small currency. We took US dollars but they also take Sterling and Euros. A lot of the staff, whilst not obligatory, we felt it was nice to tip people as a minimum $1 for things like Luggage carrying, waiters, towel guys, cleaning staff etc etc. They very much appreciate it! The animation team are also amazing! Bob, Neli, Jimmy, Sama, Amr and Sally were fantastic people, performers and friends! THANK YOU GUYS! Look out for ‘Yorkshire Jack’ around the pool, a great character and fantastic service! Always offering ‘English water’ lol Prices are ‘negotiated’ so be prepared to haggle! We paid $200 for a private boat trip for 5 of us which involved Dolphin watching and snorkelling! Was fun! Tut tuts in to El Gouna town are outside the hotel and cost us $2 each way. It’s a lovely town centre and would recommend for shopping and has nice bars and eateries! I

Great holiday, exceptional staff from reception to waiters, hospitality gardeners friendly helpful, the Annimation team are great, we were the English people there for most of the holiday but we felt part of all activities the entertainment was very good, great shout out to the bar team and animation, Bob, Jimmy, Samma, bar man Mahamed Alsed, and Weid, good food good room friendly helpful cleaning staff. One moan access to the main pool was not good for disabled who cannot clime the ladder steps otherwise 100% holiday