Huizhou Huarun Trail Bay Sea View Villa Hotel

I’ve stayed in Park Lane Harbour before, and many of the privately owned apartments I’ve rented in the past have offered amazing service and comfort. Unfortunately, this recent experience fell far below that standard. From the moment I arrived, the service felt disorganized and unprofessional. Instead of being guided properly, I was told to hop on the back of a staff member’s scooter and taken on a bumpy, underground ride to my apartment. It was unsafe and uncomfortable—and completely inappropriate had I been traveling with family. After an 8-hour journey, I arrived to find no fabric towels—only thin disposable ones that resembled toilet paper. I had to request proper towels to be brought to the room. The bathroom had a strong odor of urine, the shower door wouldn’t close, and the toilet paper provided was minimal. I flagged these issues, but due to evening plans, asked for them to be addressed the next day. To my shock, I was woken at 11:15 PM by two men pounding on my door, insisting they needed to inspect the shower. This level of unprofessionalism is unacceptable. The apartment itself was outdated, with an uncomfortable bed and old furniture. Aside from the nice view, there’s little this hotel offers to justify a return. Compared to the excellent service I’ve had at other privately owned places in the area, this was a real disappointment. I would not stay here again.

房間設施完善，幾天裏都比較冷，服務員還過來幫我把空調的暖風打開了，非常舒服。離沙灘近，沙灘的活動多。吃的東西也非常豐富。

房間寬敞雅潔整齊, 床 褥枕都軟硬度適中, 書架式的擺切提供很多物品放置空間, 浴室廣潤的一應俱全, 最愛用的一次性的浴面巾, 花洒水力充足, 空調安靜快速調溫, 露台廣濶全海景, 周末晚上能看上煙花！周邊食店林立加上商业食街, 交通極為方便 服務台的張/樊小姐很貼心服務, 值得加獎！