Elong Wanguo Hotel (Huangshan Scenic Area South Gate Transfer Center) Reviews

Response from Property: 首出庶物 萬國咸寧 小藝感謝您的5分好評與點贊，我們始終堅持以客為尊，為每一位貴賓提供優質的服務。所有的布草包括被罩，床單，枕套，一次性拖鞋都嚴格執行一客一換。酒店內設大型免費停車場、國家電網充電樁，公共區域有健身房、洗衣房、超市、餐廳和專門的旅遊管家幫您規劃旅行流程。您的滿意是對我們最大的肯定和鼓勵，期待您再來黃山與小藝相遇

Response from Property: 首出庶物 萬國咸寧 小藝感謝您的5分好評與點贊，我們始終堅持以客為尊，為每一位貴賓提供優質的服務。所有的布草包括被罩，床單，枕套，一次性拖鞋都嚴格執行一客一換。酒店內設大型免費停車場、國家電網充電樁，公共區域有健身房、洗衣房、超市、餐廳和專門的旅遊管家幫您規劃旅行流程。您的滿意是對我們最大的肯定和鼓勵，期待您再來黃山與小藝相遇！

Response from Property: 首出庶物 萬國咸寧 小藝感謝您選擇我們酒店，咱們酒店不僅交通便利，步行5分鐘就到換乘中心，而且因為有一段小坡，不臨街，所以有舒適、靜謐的入住體驗。房間有小度智能語音控制全屋燈光、電視、窗簾、空調，配備電動馬桶。很遺憾沒能得到您的5分好評，我們會再接再厲，優化服務。期待有機會再次為您提供更優質的服務，祝您生活愉快！

Response from Property: 首出庶物 萬國咸寧 小藝感謝您的5分好評與點贊，我們始終堅持以客為尊，為每一位貴賓提供優質的服務。咱們酒店不僅交通便利，到換乘中心步行5分鐘，而且因為有一段小坡，不臨街，所以有舒適、靜謐的入住體驗。酒店內設大型免費停車場、國家電網充電樁，公共區域有健身房、洗衣房、超市、徽菜十二道餐廳和專門的旅遊管家幫您規劃旅行流程。早餐是中西結合自助式。您的滿意是對我們最大的肯定和鼓勵，期待您再來黃山與小藝相遇！

Response from Property: Xiaoyi, the first hotel in Xianning, is deeply sorry for the unpleasant stay you experienced. Your valuable feedback is extremely important to us, and we take your concerns seriously. 1. Regarding soundproofing: We understand the importance of a good resting environment for our guests. Some rooms do require improvement, and we will gradually undergo soundproofing renovations. To minimize any disruption to our guests, we have free earplugs available at the front desk and will strengthen environmental controls. 2. Regarding the difficult location: We understand your initial confusion and would like to take this opportunity to share with more guests that our hotel is very convenient. It's a five-minute walk from the transfer center entrance and is located in the same high-quality compound as Hilton, offering a safe and peaceful environment. More importantly, as one of the hotels under the Elong Group in the Huangshan Scenic Area, you can also experience the convenience and services of our other hotels during your visit to Huangshan. 3. Regarding front desk service: We are deeply regretful that our front desk staff failed to provide warm and attentive service, especially for not proactively informing and providing convenient items like earplugs. This is completely below our service standards. Our entire front desk team is undergoing a review and intensive training to ensure that every guest experiences our professionalism and hospitality. Thank you very much for your valuable encouragement. We sincerely hope to have the opportunity to provide you with a satisfying and flawless experience, from hardware to service. Please do not hesitate to contact us. We wish you all the best!

Response from Property: Thank you for your 5-star rating and likes at Xiaoyi, the first-class hotel in Xianning. We always prioritize our guests and provide excellent service to every guest. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also offers a comfortable and quiet stay thanks to a slight slope and off-street access. We also have a large free parking lot and State Grid charging stations. Common areas include a gym, laundry, supermarket, restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing Xiaoyi again when you visit Huangshan!

Response from Property: Thank you for your 5-star rating and likes at Xiaoyi, the first-class hotel in Xianning. We always prioritize our guests and provide excellent service to every guest. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also offers a comfortable and quiet stay thanks to a slight slope and off-street access. We also have a large free parking lot and State Grid charging stations. Common areas include a gym, laundry, supermarket, restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing Xiaoyi again when you visit Huangshan!

Response from Property: Thank you for your 5-star rating and likes at Xiaoyi, the first-class hotel in Xianning. We always prioritize our guests and provide excellent service to every guest. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also offers a comfortable and quiet stay thanks to a slight slope and off-street access. We also have a large free parking lot and State Grid charging stations. Common areas include a gym, laundry, supermarket, restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing Xiaoyi again when you visit Huangshan!

Response from Property: Thank you for your positive feedback and comments. We always prioritize our guests and provide excellent service to every guest. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also offers a comfortable and quiet stay thanks to its gentle slope and off-street location. We also offer a large free parking lot and State Grid charging stations. Public areas include a gym, laundry facilities, a supermarket, a restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing you again when you visit Huangshan!

Response from Property: Thank you for your 5-point praise and likes. We always put customers first and provide high-quality service to every VIP. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also has a small slope and is not facing the street, so you can enjoy a comfortable and quiet stay. The hotel has a large free parking lot and a State Grid charging station. The public area has a gym, laundry, supermarket, restaurant and a dedicated travel butler to help you plan your trip. Your satisfaction is the greatest affirmation and encouragement for us. We look forward to seeing Xiaoyi again when you come to Huangshan.

Response from Property: Thank you for your 5-point praise and likes. We always put customers first and provide high-quality service to every VIP. Our hotel is not only conveniently located, a 5-minute walk from the transfer center, but also has a small slope and is not facing the street, so you can enjoy a comfortable and quiet stay. The hotel has a large free parking lot and a State Grid charging station. The public area has a gym, laundry, supermarket, restaurant and a dedicated travel butler to help you plan your trip. Your satisfaction is the greatest affirmation and encouragement for us. We look forward to seeing Xiaoyi again when you come to Huangshan.

Response from Property: Thank you very much for choosing our hotel. We apologize for the unpleasant experience you had during your stay. We always prioritize guest room hygiene, and all linens, including duvet covers, sheets, pillowcases, and disposable slippers, are strictly changed after each guest. Regarding your concerns, we will strengthen staff training, strictly implement cleaning procedures, and continuously improve service quality to provide every guest with a comfortable experience. If you are interested in giving us another opportunity in the future, please be sure to contact us in advance to ensure you experience our true level of service. We wish you a pleasant trip!

Response from Property: Thank you for your 5-star rating and likes at Xiaoyi, the first-class hotel in Xianning. We always prioritize our guests and provide excellent service to every guest. All linens, including duvet covers, sheets, pillowcases, and disposable slippers, are strictly changed after each guest. The hotel offers a large free parking lot and State Grid charging stations. Public areas include a gym, laundry, supermarket, restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing Xiaoyi again when you visit Huangshan!

Response from Property: Thank you for your 5-star rating and likes at Xiaoyi, the first-class hotel in Xianning. We always prioritize our guests and provide excellent service to every guest. All linens, including duvet covers, sheets, pillowcases, and disposable slippers, are strictly changed after each guest. The hotel offers a large free parking lot and State Grid charging stations. Public areas include a gym, laundry, supermarket, restaurant, and a dedicated tour manager to help you plan your trip. Your satisfaction is our greatest affirmation and encouragement. We look forward to seeing Xiaoyi again when you visit Huangshan!