Crowne Plaza Hotel

We had a wonderful time with truly outstanding service, we have to mention Vivian from the front desk she put in so much extra effort to help us with the required covid testing for returning home and getting the results. She went over and beyond her duties, really amazing of Vivian In fact all staff members were so friendly and helpful. Well trained and so focused on customer care and satisfaction, Willy and his restaurant staff were at our every beck and call and more.it would be unfair to mention just a few names because everyone was so attentive to the guests The rooms are beautiful and comfortable, the waterpark and kids club are wonderful and a great way to entertain guests. We will definitely return to the Crowne Plaza Huailai here and highly recommend it to everyone. Our boy enjoyed playing with the rabbits too.

OK！OK！

酒店距離北京很近，感覺就隔了一個進京檢查站。酒店內環境不錯，種植了大量的海棠樹，我們去時正值海棠結果期，滿樹通紅煞是漂亮。酒店設施略微有些舊，但衞生乾淨，房間也比較大。酒店套餐送的黃龍山莊非常值得一去，8月初的山頂草原太美了。

設施：酒店設施很齊全，小童樂園，游泳池，水上樂園孩子都很喜歡。 衞生：酒店挺乾淨，房間也很整潔。 環境：環山，景色很好，站着陽台很愜意。 服務：前台服務人員ZOEY服務熱情體貼，能給孩子和長者提供更好的服務，非常感謝！

到懷來入住首選懷來皇冠假日酒店，是洲際旗下的連鎖酒店，酒店地理位置便利，環境優美，氣候適宜，早晚非常涼快，前台辦理入住手續快捷，仔細介紹酒店的各項產品，尤其是黃經理非常專業，房間乾淨整潔，還有步入式陽台，可以欣賞酒店的美景。酒店遊玩設施豐富水樂園小童樂園，還有新增加的室外樂園項目都非常不錯，週六還有小集市，裏面的小吃也很美味，廚師大姐和藹可親。非常完美的一次旅行。

入住免費升級了房型，房間乾淨整潔，但會有一些裝修後的氣味。水上樂園挺好玩的，就是泳池的水特別涼，孩子喜歡泡泡🫧派對，但規模不大，室外活動場地也夠玩，夏天要注意防曬！整體物價偏高，服務中規中矩，離得近推薦來玩。