Trip. Com has done nothing but inconvenience me. Waste my time. Take my money.... I'm in tears because my very good friend who is like family to me passed away. I came to Houston for funeral and booked through trip.com I will tell everybody I know that this company is horrible and will not provide professional customer service or even compensation after all of the hassle. I will go through anyone else but this company. They need to go out of business. I've never been upset so many times because a booking company took my money and left me in a bind.
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