Hotel dengan Hot Tub di Puerto de la Cruz

The Location is Great, the rooms are Clean and the service is very friendly and super nice (they let us in the room earlier) I would totally recommend it 😄 Great View from the rooms. Nice TV Channels in a Lot of languages. Only thing that could be better are the opening times of the Pool 😂😂

I don't understand why this hotel has a bad rating. Before going there, I was a little worried. After my stay, I must say that I am satisfied with it. The hotel is located in the north of Tenerife, a few steps from the Colorful Stairs of Puerto De La Cruz, not far from the center of Puerto de la Cruz, with a black sand beach, a variety of shops, restaurants and bars , as well as the Lago Martiánez outdoor swimming pool... This hotel offers excellent value for money, its rate is very low compared to hotels of the same category. Although the hotel's facilities are not new, at this price there is really nothing to complain about.

The room is large with a beautiful view. The room we booked has a kitchen, but there are no cutlery or utensils. The room does not provide any free or paid drinking water, and the vending machine on the first floor does not work well. The breakfast is rich, but there is no Spanish ham.

Excellent hotel of the Sol chain in the north of Tenerife. Quite simple, very simple interior. The hotel is not new, therefore, does not look 4 stars. Breakfasts and dinners - buffet. Large selection and very tasty. Cleaning every day. The staff is friendly and helpful

The room was on the ground floor with poor lighting. But since it was for one night only, it was fine. The pool is very good and the breakfast varied. We were able to take advantage of the day because we were able to stay on the premises after checkout and they even stored our bags for us. They were very kind.

Its a good location. But the hotel is a bit noisy. You can hear when other rooms are busy and flashing toilets.

Good location, acceptable breakfast, old hotel. When trying to order a dental kit they said they would bring it now, a call 30 minutes later also did not bring any result, had to go down to the reception

The location of the hotel is good, the room type has a large balcony and kitchen, facing the downstairs square, it is also very lively at night, 24 hours front desk service, there are two buildings, one building is estimated to be a long-term tenant (the building where the front desk is located), the other The building is a hotel room, and the house numbers in the two buildings are the same. . . Go back to the front desk and find an employee to take to the hotel building. The service is not bad. There are 2 other points to be noted by the hotel and Ctrip: 1. The location of the hotel (front desk) is different from that of google, and there is no mark on the door of the front desk; there is a large hotel sign on the other side of the building (Figure 1), but there is no entrance; on the other side (google positioning point) there is a A very small H sign. After entering, go around the maze and turn back to the front desk position. In fact, the front desk location is in the parking lot. It is not easy to find the front desk location by pulling the luggage around. 2. The child policy is different from the reservation page. Children who do not have an extra bed written on the reservation page are free of charge. When the check-in is done, the front desk says no, but later they say nothing. They checked in directly and gave a 3-bed room without adding an extra. money. When booking European hotels, the age of children is filled in clearly according to the reservation rules. In particular, children's policies are paid attention to, and the corresponding room types are selected according to the rules. Obviously, there are still some discrepancies between the information on the reservation page of some hotels and Ctrip. Ctrip and hotels need to have clear rules to avoid trouble.

The location was right in front of the beach, so it was great! It's nice that it's close enough to hear the sound of the waves from the hotel, and it's right at the sea when you step out of the hotel door!! However, there is no parking space and the building is a bit old. I think a lot of old people come here.