Hotel Hot Springs Tomakomai

Booked at high price but they dropped price when closer to check in date, hotel unable to give the new price and charged me for higher rate, pretty unfair that I paid more than others. Suitable for who driving , not close to JR train. Room as standard dormy inn which we happy with.

There is a white ball gravel at the entrance of the hotel, and it is a gorgeous production, but whenever it passes, gravel is seen in the passage. There is a fear that an elderly person will step on the gravel and fall. Last night, I saw the staff returning the gravel with their feet when they went out. How about doing it with a porch instead of a foot! Question about the hotel education? There is no repeat!

The hotel is located in the forest. The rooms are villas and cabins. It is very quiet and close to nature. I have seen deer in the park. There are two floors in the cabin, a log holiday home with a balcony and kitchen, and a gurgling stream outside the window. Insects are inevitable, equipped with mosquito coils, remember to close the doors and windows in time when entering and leaving. There are several courts near the hotel, and it is very close to play ball, which is a good choice. Guests in the park also need to call a car for pick-up, and meal time is also arranged in advance. Both the front desk and the restaurant are very warm and polite, and the service is meticulous and thoughtful. There is a waitress wearing glasses in the restaurant who introduces every dish in English very well 👍 I feel that the connection between the various departments of the hotel is very smooth and silky, and the experience is very good! There is a drop-off service, and the time is negotiated with the guests. Remember to communicate with the front desk in advance. It takes less than 7,000 yen for us to take a taxi from New Chitose Airport to the hotel for 20 minutes. If you contact the hotel in advance, you can probably get a car to pick you up, right? The experience is great, and I will stay here again next time I have the chance.