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Ulasan Tamu tentang NH Amsterdam Schiphol Airport
8.8/10
Very Good
246 ulasan
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Ulasan terverifikasi
Location8.9
Amenities8.6
Service8.8
Cleanliness8.9
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All reviews(246)
Positive reviews(233)
Reviews with photos/video(53)
Offers pick-up/drop-offs(64)
Close to airport(52)
Delicious breakfast(31)
Easy to get around(28)
Convenient location(26)
Perfect for business trips(18)
Awesome amenities(17)
Quiet & comfortable(9)
Negative reviews(13)
Anonymous User
Superior Double Room
Check-in Apr 2025
Family
2 ulasan
9.0/10
Great
Diposting pada 6 Mei 2025
Was 2mins late in checking out so missed out a shuttle service to the airport. A little bit far from the airport.
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We're sorry to hear about your experience with our shuttle service. Punctuality is a key part of our services and we understand how important it is for our guests to reach their destinations on time. The location of our hotel does present certain challenges, being a bit far from the airport. However, we believe that our serene environment and top-notch services make up for the distance. We appreciate your feedback as it aids us in striving to provide an unparalleled hotel experience. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience.Kind regards,Simeon MeijerDuty Manager
Michel Adrianus Jacobus Luijten
Superior Double Room
Check-in Des 2024
Business travelers
12 ulasan
7.5/10
Diposting pada 23 Jan 2025
Very good hotel with nice breakfast and friendly employees. I would definitely book again when I have an early flight
Tanggapan dari Properti: Dear guest, thank you for taking the time to share your feedback with us regarding your recent stay here in NH Amsterdam Schiphol Airport! I’m glad to hear that you had a positive experience during your stay with us, especially with the location and our front desk staff. We strive to provide exceptional service and ensure that all our guests have a memorable and enjoyable stay, and I’m thrilled that we were able to meet your expectations. It was a pleasure welcoming you as our guest and I look forward to do so again in the nearby future! Kind regards, Yanick Schouwe| Duty Management
Guest User
Standard Double
Check-in Mei 2024
Business travelers
11 ulasan
6.0/10
Diposting pada 22 Agt 2024
I stayed there because of the proximity of the airport. The shuttle bus is quite quick and convenient. Room was old and bed didn’t smell well. I put my bag at the door to block it because of my previous experiences traveling - and it was a good decision because when I woke up I found out that the bag was moved and someone tried to get into the room. Overall scary experience - will never go back.
Tanggapan dari Properti: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand this issue with the room, and probably what happened is that housekeeping service tried to enter in order to clean the room. We always strive for the highest standards. However, every room's door is provided with a lock that can be used in this cases by the guest, and also a ''Do not disturb'' sign is up to your disposal if needed. If you ever come back to our area, we would like to provide you a better room and, thereby, a better experience. Thank you very much for choosing NH Amsterdam Schiphol Airport! Kind regards, Delia | Duty management
sooshi12
Superior Double Room
Check-in Mei 2024
Couples
12 ulasan
9.0/10
Great
Diposting pada 13 Jun 2024
This is a business hotel. The shuttle service comes on time and in 30mins intervals. The room is spacious and clean. the service is ok. some staff are really friendly, some are not. It depends. The only thing we hate is the pillows. all the pillows provided were ridiculously soft. it is as if the pillow case were almost empty. Had a bad neck for my 3 night stay here. other than that, all is good.
Tanggapan dari Properti: Dear guest, Thank you for your review regarding your stay at NH Amsterdam Schiphol Airport! I am happy to read that you appreciated our shuttle services, and were fond of our spacious and clean rooms. I am however sorry for the unfriendliness of some of the staff members, as this should not be happening. I will discuss this matter with my colleagues, so we can prevent this issue from happening again in the future. I want to apoligize for the inconveniences caused by the pillows as well. I took notice of the issue and will promptly discuss it with housekeeping. Your input is valuable, and we'll use it to improve our services. We hope to welcome you back for an even more comfortable stay in the future. Kind regards, Tessa | Duty Management
Nadian
Standard Double
Check-in Nov 2024
Couples
13 ulasan
9.5/10
Amazing
Diposting pada 17 Jan 2025
This hotel comes with free shuttle to and from the airport. Just wait at platform A9-13 outside of the airport. If ur taking shuttle from the airport watch for shuttle for “Moxy hotel” it will stop at NH Ams Hotel as well. If ur taking shuttle from hotel have to book prior at the receptionist. Hotel was nice the bed was big, room was spacious, theres also kettle.
Tanggapan dari Properti: Dear guest,Thank you for your detailed review of NH Amsterdam Schiphol Airport. We’re glad to know you appreciated the free shuttle service, spacious room, and convenient amenities like the kettle. Your tip about the shuttle process will surely help other guests. We look forward to welcoming you back for another pleasant stay!Kind regards,Laura | Duty Management
Jminuk
Standard Double
Check-in Mar 2024
Solo travelers
1 ulasan
9.0/10
Great
Diposting pada 2 Mei 2024
NHHotel Schiphol Airport, this was my first time staying there for 1 week. I was kindly upgraded to a better room as I was celebrating my birthday. The staff were friendly. The hotel inside and out looks amazing. I enjoyed eating breakfast every day in the Green room restaurant as it looked like a botanical garden. The food choices were plenty. I loved the hotel shuttle bus service as it was a comfortable 7 minute ride to the airport. A good way to start exploring Amsterdam. The pool and jacuzzi area looked lovely and welcoming but unfortunately it was very busy with other guests and I never got to experience it. Well maybe next time.
Tanggapan dari Properti: Dear guest, thank you for leaving your wonderful review in regards to your stay in NH Amsterdam Schiphol Airport! We are delighted to read that you enjoyed the overall stay in our hotel and appreciated the free upgraded room. It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future! Kind regards, Tessa | Duty Management
Guest User
Standard Double
Check-in Sep 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2024
The staff are exceptional, very welcoming, helpful and informative. We travelled with our cat and everything went smoothly with their assistance even providing extra airport shuttles. Breakfast had many options and all very high quality. I highly recommend
Tanggapan dari Properti: Dear guest,thank you for your wonderful review and ratings.We greatly appreciate your feedback and we will make sure to share this with our team as this will motivate us to give the best service. We are looking forward to welcome you again at NH Amsterdam Schiphol Airport.Kind regards,Simeon MeijerDuty Manager
Guest User
Standard Double
Check-in Sep 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 6 Nov 2024
I had a very pleasant time in this hotel recently. First of all, I want to praise their service. The staff are very friendly and professional. They are always ready to help others and always smile. During my stay, they ensured that my room was always clean and comfortable, and they also provided fast and efficient service.
Tanggapan dari Properti: Dear Guest User,Thank you for sharing your feedback about your stay in NH Amsterdam Schiphol Airport. We’re thrilled to hear you had such a pleasant stay and appreciated our friendly and professional service. It’s wonderful to know our team ensured your room was clean and comfortable and provided efficient assistance throughout your visit. Thank you again, and we look forward to welcoming you back soon.Kind regards,Floor | Duty Management
luca
Standard Triple Room
Check-in Des 2024
Family
22 ulasan
7.5/10
Diposting pada 5 Jan 2025
There was an issue with Trip booking but the hotel staff fixed
Tanggapan dari Properti: Dear guest, thank you for having stayed with us at NH Schiphol Airport and for sharing your comments with us. I am sorry to hear there were some issues with your booking, however it is nice to hear that our colleagues were able to fix the error. We strive to provide exceptional service and ensure that all our guests have a memorable and enjoyable stay, and I’m thrilled that we were able to meet your expectations. It was a pleasure welcoming you as our guest and I look forward to do so again in the nearby future! Kind regards, Yanick Schouwe| Duty Management
Guest User
Superior Double Room
Check-in Jul 2024
Family
7 ulasan
9.0/10
Great
Diposting pada 3 Sep 2024
Good location
Neat and tidy rooms.
Welcome drink and fresh fruit everyday at the entrance.
Regular shuttle bus every 15 mins from airport.
Tanggapan dari Properti: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand how exhausting a long delayed flight can be, and we deeply regret the fact that your stay did not meet your expectations. We always strive for the highest quality standards. Our technical team will certainly investigate the issue regarding the room and noise thoroughly to ensure it does not happen again. If you are considering staying with us again in the future, please contact us so we can ensure your next stay will be much more enjoyable. Kind regards, Delia | Duty Management
GUI
Standard Double
Check-in Okt 2024
Business travelers
17 ulasan
5.5/10
Diposting pada 16 Jan 2025
stains and basic. a little outdated. okay for just to sleep
Tanggapan dari Properti: Dear guest,Thank you for taking the time to share your experience at NH Amsterdam Schiphol Airport. We appreciate your honesty and are sorry to hear that aspects of the room did not meet your expectations. Your feedback about the stains and outdated elements has been noted, and we are working on enhancements to improve guest satisfaction. We hope you’ll give us another chance to provide a more comfortable stay in the future.Kind regards,Liam | Duty Management
Guest User
Standard Double
Check-in Mar 2025
Travel with friends
2 ulasan
2.0/10
Diposting pada 22 Apr 2025
Terrible experience. Bad night.
Tanggapan dari Properti: Dear guest, thank you for having chosen to stay with us at NH Schiphol Airport and for sharing your feedback with us. I'm sorry to hear you had a less than satisfying experience during your stay. We invite you to send us an email with more detail surrounding your experience. As we strive to provide exceptional service and ensure that all our guests have a memorable and enjoyable stay. It was a pleasure having you as our guest and I look forward to your email so we can make sure we can provide a satisfactory experience going forward. Kind regards, Yanick Schouwe | Duty Management
YU-SHA LO
Standard Double
Check-in Jun 2024
Travel with friends
2 ulasan
7.5/10
Diposting pada 14 Okt 2024
Good location with shuttle pick up,
Shuttle was a bit small but staff were friendly.
Tanggapan dari Properti: Dear guest,thank you for sharing your feedback regarding your stay.We are pleased to read that you enjoyed our convenient shuttle service and our friendly staff.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager
max13bel
Standard Triple Room
Check-in Jul 2023
Family
4 ulasan
9.0/10
Great
Diposting pada 6 Agt 2023
Amazing location and very helpful stuff. Breakfast was extremely scrumptious. Thank you!
Tanggapan dari Properti: Dear guest,thank you for your kind words, we are really happy to read that you enjoyed your breakfast during your stay and appreciated our staff's hospitality.We will make sure to share your feedback with our teams.Looking forward to welcome you again in out hotel.Kind regards,Simeon MeijerDuty Manager
CE_TPE
Superior XL king Room
Check-in Sep 2023
Family
22 ulasan
7.5/10
Diposting pada 15 Nov 2023
It a normal hotel with a bit higher price. The room is cleaning and the breakfast is also good.
Tanggapan dari Properti: Dear guest,thank you for taking the time to review your stay with us.We are pleased to read that you enjoyed the cleanliness of the hotel and a good breakfast in the morning.The hotel works with flexible rates, which means the rates can be different per day and season.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager