The Luxe Manor

The Luxe Manor Reviews

The Luxe Manor

No.39 Kimberley Road, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
The Luxe Manor
The Luxe ManorThe Luxe ManorThe Luxe Manor
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Guest Reviews of The Luxe Manor

8.9/10
Very Good
1332 review
Verified reviews
Location9.1
Amenities8.4
Service9.0
Cleanliness8.9
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All reviews(1332)
Positive reviews(1260)
Reviews with photos/video(354)
Easy to get around(118)
Convenient for shopping(77)
Well designed(58)
Delicious breakfast(52)
Too noisy(51)
Close to metro(50)
Well decorated(39)
Friendly front desk staff(39)
Negative reviews(72)
CHIHLING
Deluxe Room With Extra Bed
Stayed in May 2025
Family
20 review
9.5/10
Amazing
Posted on Jul 3, 2025
It is a hotel located at the heart of Tsim Sha Tsui. The room is considered specious and the staff are friendly. Will book this hotel again when I visit Hong Kong next time.
Response from Property: Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your compliments are great motivation for us to strive for higher satisfaction for our guests. Your compliments and comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Chris YeungFront Office Manager
display123
Superior Room
Stayed in May 2025
Solo traveler
48 review
4.5/10
Posted on Jun 20, 2025
Hotel is located along Kimberly road. There needs to have a 500hkd deposit upon check in. Location is ok, quite a distance from mtr station but clean. There is a water dispenser at the lift lobby. Toothbrush is provided. tv is very small though.
Response from Property: Thank you very much for staying at The Luxe Manor and taking the time to write this review. Your comments are very important for us to learn and improve our services. We will continue to be committed to providing customers with a good accommodation experience. We hope to have the opportunity to welcome you again and provide you with the best hotel accommodation experience. Thank you. Best wishes, Front Office Manager Yang Congmin
Cici Chen
Superior Room
Stayed in May 2025
Business traveler
13 review
10/10
Outstanding
Posted on Jun 8, 2025
The room was clean, cozy, and had a fun, stylish design. The bed was comfortable. The hotel is in a great location — very easy to get around and close to public transport. It made my trip super convenient.
Response from Property: Dear Cici Chen, Thank you for leaving such a perfect review. We are glad that you were satisfied with your stay. We have also conveyed your comments to our colleagues, and they are very encouraged. We have always been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay experience. Thank you again for your evaluation, and we look forward to providing you with the same excellent service next time. Best wishes, Front Office Manager Yang Congmin
Chinatraveller
Superior Room
Stayed in May 2025
Business traveler
53 review
7.0/10
Posted on Jun 4, 2025
Ok hotel with good location of Knutsford terrace bar street! I would say 3 star is ok level. Value for money!
Response from Property: 非常感謝 閣下入住帝樂文娜公館並撥冗撰寫此推薦，並十分期待歡迎閣下重臨，謝謝。敬祝安康前堂部經理楊聰敏
robinlenzen
Premier Room
Stayed in Apr 2025
Couple
15 review
10/10
Outstanding
Posted on May 17, 2025
Great hotel with super friendly staff. We could check in 4 hours earlier after a long flight over night and got a room upgrade for free. Location is great, very central in Tsim Sha Tsui.
Response from Property: Dear robinlenzen, Thank you very much for staying at the Luxe Manor and taking the time to write this review. Your comments are very important for us to learn and improve our services. We will continue to be committed to providing customers with a good accommodation experience. We hope to have the opportunity to welcome you again and provide you with the best hotel accommodation experience. Thank you. Best wishes to you. Front Office Manager Yang Congmin
Willwww
Superior Room
Stayed in Apr 2025
Couple
9 review
9.5/10
Amazing
Posted on Jul 11, 2025
The hotel boasts a unique blend of modern design and classic , making it visually stunning. The location is perfect, situated within walking distance of major attractions in Tsim Sha Tsui. The staff were friendly and attentive, ensuring that all our needs were met.
Guest User
Superior Room
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 25, 2025
Stylish pretentious design hotel. Clean and comfy. Strategic location
Response from Property: 非常感謝 閣下入住帝樂文娜公館並撥冗撰寫此分享。您的評論對我們學習並改進我們的服務非常重要。我們定必繼續致力於為顧客提供好的住宿體驗，希望有機會再歡迎您的重臨，並為您提供最佳的酒店住宿體驗，謝謝。敬祝安康前堂部經理楊聰敏
Liven
Superior Room
Stayed in Jun 2025
Solo traveler
26 review
10/10
Outstanding
Posted on Jul 22, 2025
Good location, nice room design and helpful staffs
Ka Lok
Superior Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 10, 2025
It was a great surprise to my first time stay at this hotel. All staffs are very nice and welcoming. It is a well managed hotel that is within a very reasonable budget. Highly recommended.
Response from Property: Dear Ka Lok, Thank you for leaving us a perfect review. We are glad that you were satisfied with your stay. We have also passed your feedback to our colleagues, which is very encouraging. We have been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests' accommodation experience is pleasant and comfortable. Thank you again for your evaluation of us. We look forward to providing you with the same high-quality service next time. Best wishes to you, Front Office Manager Yang Congmin
Javkhlantugs
Premier Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on May 3, 2025
Nice and cozy hotel! We are very happy to stayed in this hotel! Will come back again!
Response from Property: Dear Javhlantugs,Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback.We're glad to hear that you had an exceptional stay with us! We look forward to welcoming you back again as it was a pleasure to do so this time.Warm regards,Chris Yeung
Hilda Lee S
Premier Room
Stayed in Feb 2025
Traveling with friends
41 review
10/10
Outstanding
Posted on Mar 25, 2025
Check in was a breeze. Need to pay local charges upon check in. No water bottles in the room. They have a water dispenser and a mug in room, so need to go out to fill up water or can easily buy from nearby 7 Eleven. Not much amenities in toilet but I guess, can ask for housekeeping. Room has type C charging port ! Which is good. Hotel personnel were helpful and polite. Pleasant check in and out experience. Room 1104 seems slightly bigger than 0803.
Response from Property: Dear Hilda LeeThank you for taking the time to share your review of your recent stay at The Luxe Manor. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service.Your comments are very important for us to learn and improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.See you soon!Warm regards,Chris YeungFront Office Manager
Chuntanat
Superior Room
Stayed in Feb 2025
Family
11 review
9.0/10
Great
Posted on Apr 17, 2025
Staff is very nice and willing to help us . We have problem with Uber rider that shown very bad manner so we ask porter/ concierge to help and he try to help us and suggest us to cancelled the trip. Room size is quite small but hotel has very nice location.
Response from Property: Dear Chuntanat,We are sincerely grateful for your support in choosing The Luxe Manor. It was our pleasure to have you as our valued guest, and we look forward to welcoming you back in the future. We are always here to ensure your satisfaction. Once again, thank you for your kind review, and we hope to have the opportunity to serve you again soon. Warm regards,Chris YeungFront Office Manager
Ragnarok0904
Superior Room
Stayed in Feb 2025
Traveling with friends
20 review
6.5/10
Posted on Mar 30, 2025
Good location. Small room with window facing neighboring building so no privacy at all. Had to keep the windows closed all the time
Response from Property: Thank you very much for staying in The Luxe Manor and for taking the time to share your feedback. Your comments are very important for us to learn, improve our services and hotel environment. We greatly appreciate your kind patronage. We hope to have the opportunity to welcome you back again in the future.Warm regards,Chris YeungFront Office Manager
Mrcmon
Superior Room
Stayed in Feb 2025
Couple
13 review
10/10
Outstanding
Posted on Mar 24, 2025
Good hotel, great location, close to everything, many shopping malls and restaurants around.
Response from Property: Dear Mrcmon,Thank you so much for your positive review! We're pleased to hear that you appreciated our our hotel's location and our customer service. It was such a pleasure to host you this time and we hope there will be another time for us to do so again. You're always welcome at The Luxe Manor!Warm regards,Chris YeungFront Office Manager
Guest User
Superior Room
Stayed in Feb 2025
Traveling with friends
6 review
9.5/10
Amazing
Posted on Mar 12, 2025
The hotel was very well located in TST, making it easy to visit the major attractions in HK. Close to star ferry to cross over to HK Island and visit the Peak. The hotel staff were polite and helpful. The hotel was clean. Only downside from being close to centre is it could be slightly noisy overnight.
Response from Property: Thank you for leaving us such a perfect review. We are glad that you were satisfied with your stay. We have also passed your comments on to our colleagues and they were very encouraged. We have been committed to providing guests with a comfortable, convenient and clean accommodation environment to ensure that guests have a pleasant and comfortable stay. Best wishes to you, Front Office Manager Yang Congmin