Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.2
Fasilitas4.2
Layanan4.2
Kebersihan4.2
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Semua Ulasan(106)
Ulasan positif(96)
Buruk(10)
Hahameimei
Suite Akses Pendengaran dengan 2 Tempat Tidur Ukuran Queen, Bebas Rokok
Large, comfortable room, full kitchen, separate dressing area with sink outside of bathroom, comfortable king bed, fluffy towels
Terjemahkan
Catheryn
Menginap di Mar 2024
Keluarga
2.0/5
Diposting pada 16 Mar 2024
There was a bug on the king sized bed when I first entered. The floors in the bathroom were dirty. The stove top burners in the room did not work. Poor experience overall.
Terjemahkan
Marisol
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 15 Mar 2024
I absolutely loved it here. It was more of a suite style two queen beds a mini kitchen and living room area with a sofa bed and for someone traveling with kids this was very convenient. I wish every hotel had this same set-up. We received great service and the rooms we’re clean. The breakfast was also amazing my kids loved it. I wish we could’ve stayed longer but this will be saved as a go to hotel for the future. Also it’s so convenient because everything is like 5-10 from the hotel. Food spots, clothing stores, etc
Terjemahkan
Takisha
Menginap di Feb 2024
Keluarga
5.0/5
Fantastis
Diposting pada 16 Feb 2024
Clean, quiet, safe, and close to Holyoke Mall! Traveled with 2 kids. Pool area and gym was nice. Breakfast served. No complaints
Terjemahkan
Catherine
Menginap di Feb 2024
Bisnis
1.0/5
Diposting pada 3 Feb 2024
I had a room with nonworking appliances got switched three times in one night, last room one of the bedrooms in the suite was infested with bed bugs. The water coming out the shower n tub and sinks was brown. Elevators expired inspection. I addressed the manager of these concerns and she was rude , didnt care even with photos and videos of these concerns, she refused to refund me and basically told me i shouldnt have stayed in that hotel. She had zero concern for any safety of children which i traveled with because my daughter had special appointments at Boston children’s and near by clinics and i had no choice of staying due to a emergency with my child . Never again
Terjemahkan
Gabe
Menginap di Jan 2024
Teman
5.0/5
Fantastis
Diposting pada 16 Jan 2024
Awesome outdoor grill, great breakfast, friendly staff.
Overall smooth and hassle free experience.
Terjemahkan
Verified traveler
Menginap di Jan 2024
Lainnya
3.0/5
Diposting pada 11 Jan 2024
Our stay was fine but waiting for about 20 minutes for someone to show up at the front desk when we got there made me nervous. We were there for a wake and a funeral and I was afraid we wouldn’t make it to the wake. We did tho!
Terjemahkan
Christine
Menginap di Feb 2024
Keluarga
5.0/5
Fantastis
Diposting pada 17 Feb 2024
Had a birthday party there and it was perfect location next to the indoor pool
Terjemahkan
Bruce
Menginap di Feb 2024
Lainnya
5.0/5
Fantastis
Diposting pada 26 Feb 2024
PERFECT 1 NIGHT STAY. GRAND DAUGHTERS USED POOL. PERFECT SERVICE.
Terjemahkan
Jennifer
Menginap di Nov 2023
Bisnis
5.0/5
Fantastis
Diposting pada 10 Nov 2023
The place is clean, quiet, staff respectful. Amenities are great. Complimentary coffee and breakfast!! Great hotel for a brief stay with my family. Very close to Holyoke mall / Round 1
Terjemahkan
Kaela
Menginap di Mar 2024
Lainnya
5.0/5
Fantastis
Diposting pada 17 Mar 2024
Great stay as always. Hotel staff was friendly and helpful.
Terjemahkan
Christine
Menginap di Okt 2023
Keluarga
1.0/5
Diposting pada 21 Okt 2023
Booked stay through ******* six months in advance only to show up at hotel and was told they were overbooked and didn't have any rooms left. Totally unacceptable for both ******* and Homewood Suites/Hilton. Manager offered to comp stay for another date and I have yet to hear from her. Take my advice and stay somewhere else.