Naay Boutique Hotel Holbox
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Holbox
Naay Boutique Hotel Holbox
Mantaraya Street, Lot 1 Fraction 02, Punta Cocos, Holbox, Quintana Roo, 77537, Mexico
Show on Map
We Price Match
Amenities
Exclusive beach area
Outdoor swimming pool
Bicycle Rentals
Café
Parking
Bar
Restaurant
Guest Laundry
All Amenities
Property Description
Experience an abundance of unparalleled facilities and features at Náay Boutique Hotel - Adults Only.Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Holbox Island becomes even more accessible, thanks to the shuttle amenities provided at the hotel. During leisurely days and evenings, on-site amenities such as 24-hour room service enable you to fully enjoy your accommodation. At Náay Boutique Hotel - Adults Only, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within Náay Boutique Hotel - Adults Only offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, mini bar is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Náay Boutique Hotel - Adults Only. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Be sure to drop by the pool at hotel at least once during your stay.
Show More
7.8/10
GoodCleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 40 Reviews
Surroundings
Landmarks: Punta Coco Beach
(130m)
Landmarks: Casa de los Santos Camping
(160m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Cozy One Suite King
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability
3
Seabreeze Master Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
The Island Swim Out Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Oceanview Barefoot Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
3
Superior Suite With Sea View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
1
the Cozy One Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
The Cozy One Suite Double
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Holbox Plunge Pool Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
40 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Holbox
AI Summary
The facility provides modern, well-maintained amenities and attentive staff. Guests praise the comfortable rooms and excellent service. However, some are disappointed with limited breakfast options and high prices.
Guest User
November 17, 2024
El colchón está muy suave y es perfecto para una buena noche de descanso, las instalaciones están bien cuidadas y el personal es muy atento a todo lo que necesites, la comida está deliciosa, la alberca está en buenas condiciones y puedes observar el mejor atardecer.
Translate
Guest User
September 16, 2024
Excelente servicio, el hotel está muy lindo. Todos fueron muy amables. La comida del restaurante es muy buena, el personal muy atento. Nos dieron consejos para disfrutar de la isla muy buenos. Recomiendo hospedarse en Naay cuando vengan a Holbox
Translate
Guest User
September 3, 2024
Excelente todo. Vale mucho la pena todo. Gran gran experiencia. A 500 metros de la luminiscencia qué también es una experiencia qué vale la pena vivir y que recordarás toda tu vida. Lo mismo la pizza de langosta y la cocina es deliciosa. Increíbles los desayunos y por supuesto la convivencia con luis, perla y jesus
Translate
Guest User
August 20, 2024
Una pena que un hotel tan bonito ofrezca un servicio pésimo. Inhumano, diría. Tal vez, por eso está prácticamente vacío. Mi marido enfermó de gravedad (deshidratación y gastrenteritis) durante la estancia y no se prestaron a NADA. Bueno sí: nos alargaron media hora el check out. El resto del tiempo lo ofrecieron a 35 dólares por hora, un abuso, pero es lo que hay. Teniendo en cuenta que el taxi era a las 16h, teníamos por ddelante cuatro horas de espera sin aire acondicionado por las estancias exteriores. También ofrecieron el baño público, si necesitaba vomitar y el sofá de rececpción, sin aire acondicionado a 39 grados por la humedad, pero con ventilador, para esperar. Todo muy humano, como decía. Aparte, pedimos cena y comida de dieta (pollo con arroz) que no probó y que pagamos, como corresponde. Solo que hubiera estado bien el detalle de ofrecerse a no cobrarlo en lugar de pedir si se añadía a la factura el 10 el 15% de propina. Además, la comida que llegó a la habitación estaba dispersa en la bandeja. No me quejé de esto último, total tampoco la probó. Pagué y ya. Eso sí ni vuelvo, ni lo recomiendo.
Translate
Guest User
August 18, 2024
El paraíso, un lugar espectacular, las instalaciones increíbles, el mar único, nada con diferentes tipos de peces es increíble. Tener contacto con la naturaleza fenomenal. Un lugar definitivamente para relajarce. Los meseros Luis y José muy pero muy amables. Eluterio también una persona muy atenta, con un carisma increíble. Definitivamente regreso
Translate
Guest User
August 16, 2024
Beautiful hotel and rooms. That's it. Further very poor experience. Location: the distance from the property to the main and only town area of the island. You can walk it, but you will need to be prepared to walk at least 25 minutes. Roads are sand / mud and not lighted, so bring a torch if you are walking back at night! Taking taxis will be expensive. Hotel communicates that they have bikes but when we were there we could not use them because they were all in maintenance.... Service: You can not run a tab and have to pay for every food or drink immediately. WiFi: very poor Mini bar: empty although their website says it's free. When asked they say it is the 2 small bottles of water that are free. No fridge in room. Bring plenty of water/snacks with you before you check in. There is no shop at all in the neighborhood. Restaurant: poor quality. Free breakfast they offer is limited to a choice of 3 dishes. Beach: is ok but certainly not great. Much better beach north of town at Playa Holbox. Other "services": we tried to join the yoga class offered in the morning. No yoga instructor appeared.
Guest User
August 13, 2024
Sensacional el hotel, las camas, el aire, la alberca, el bar. Y el pan dulce con chocplate! Solo nos pareció que el aumento de precios del último año a ahorita si fue un poco excesivo. Habíamos visto un video del hotel con menos de un año y prácticamente duplicaron el precio de sus alimentos. Adicionalmente: Nos gustaría que tuvieran un ungüento efectivo para evitar a los mosquitos que es como lo más duro de esta zona. En otros hoteles de Cancun lo eh visto en dispensadores por todo el hotel y te ayuda mucho a cambiar la experiencia. Gracias por todo! A Luis, Yair, Jose se portaron muy amigables con nosotros. Si volveríamos, tal ves por un par de días ya que la bioluminicencia te queda aquí a unos pasos. Eso está sensacional.
Translate
Guest User
August 11, 2024
We had a very mixed experience at the Náay Hotel. The facilities there are lovely, the rooms are spacious and very comfortable. The pool is great with plenty of cabanas and lounges surrounding it. Being on the beach it is possible to walk into town via the beach which was a massive bonus when the streets were flooded. Unfortunately the service and food left a lot to be desired. The female receptionist couldn’t have been less helpful if she tried and we caught her outright fibbing to us on more than one occasion to avoid doing things. When asked if she could recommend a spa, as it turns out the website is incorrect in listing there being any spa services, she told us just to walk along the beach and find one (it was well over 30 degrees out and the last thing anyone would want was a beachside massage!) The food at the restaurant was fairly mediocre. And all bar one morning we were told there was no juice available for breakfast, despite them having all the makings for cocktails (that contained fruit juices). Overall we would probably recommend staying closer to the town if possible so as to have access to more dining options, and hopefully get better service.
Services & Amenities
Most Popular Amenities
Exclusive beach area
Outdoor swimming pool
Bicycle Rentals
Café
Parking
Bar
Restaurant
Guest Laundry
Massage room
Sauna
Wi-Fi in public areas
Luggage storage
Beach volleyball
Priority airport pick-up
Priority airport drop-off
Exclusive beach area
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Transportation
Bicycle Rentals
Shuttle bus service
Priority airport pick-up
Airport shuttle pick-up
Priority airport drop-off
Airport shuttle drop-off
Front Desk Services
Front desk safe
Porter/Bellhop
VIP check-in service
Wake-up call
Express check-in and check-out
Concierge service
Luggage storage
Front Desk with Limited Hours
Food & Drink
Kiosk/convenience store
Café
Bar
Room service
Snack bar
Health & Wellness
Yoga session
Public Bath
Massage room
Sauna
Beach volleyball
Activities
Exclusive beach area
Beach towel
Public beach
Fishing
Off-site
Eco tours
Beach/swimming pool umbrella
Security Facilities
Has Electricity
Public Areas
Non-smoking floor
Barbecue
Garden
No smoking in public areas
Outdoor furniture
Humidifier
Smoking area
Public audio system
Central ventilation system
Elevator
Cleaning Services
Clothes steamer
Dry cleaning
Ironing service
Guest Laundry
Laundry service (on-site)
Business Services
Wedding service
Accessibility
Accessible room
Stair-free property entrance
Handrails in stairways
Safety & Security
Carbon monoxide alarm
First aid services
Fire alarm
CCTV in public areas
Security alarm
Smoke detector
Security personnel
Fire extinguisher
Access control system
First-aid packet
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00
Front desk hours: [Mon-Sun]06:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$5,829.49 (approx. Rp 4,930,737) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 39
Experience an abundance of unparalleled facilities and features at Náay Boutique Hotel - Adults Only.Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Holbox Island becomes even more accessible, thanks to the shuttle amenities provided at the hotel. During leisurely days and evenings, on-site amenities such as 24-hour room service enable you to fully enjoy your accommodation. At Náay Boutique Hotel - Adults Only, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within Náay Boutique Hotel - Adults Only offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, mini bar is available for those moments when it seems necessary.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Náay Boutique Hotel - Adults Only. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Be sure to drop by the pool at hotel at least once during your stay.