Hotel Hot spring Hokuto

it was just renew and reopened, the whole management and sense are quite morden and good. especially the kids play ground was great! and by the way the afternoon snack was also great! i definitely recommend my friend to visit here again.

One mistake ruined a fun family trip. The hotel service and staff are excellent. I think I was able to stay comfortably. However, as a result of the lack of confirmation of food allergies that I requested twice in advance, my daughter suddenly changed her physical condition after the appetizer for dinner. Transported to Yamanashi prefectural Central Hospital by ambulance. I was able to return to the hotel during the day, but the bath was prohibited and breakfast was not available the next morning, and the hotel stay was coma. I couldn't get dinner and breakfast, so I received a refund request, but why did I come to the resort and be carried by ambulance, and instead of refreshing, I got tired. I don't understand that the accommodation fee is taken exactly. Half of the stay time is an ambulance. The energy and physical strength were cut off, and the schedule was changed the next day, and it came home early. I want the hotel to understand that one confirmation leak has ruined my family's summer vacation.

施設の問題なのでどうにもなりませんが、 下の階や廊下の音がよく響くので ゆっくり休むにはちょっと気になると思います。 デスクライトやベッドライトはないので 部屋の電気を壁のスィツチで消すと困ります。 ツィンの部屋でスイッチのある壁側ではないベッドを使う場合(エコのため一つだけにするよう要請あり)、 携帯の灯りを頼りにするほかなくなります。

彼氏の誕生日を祝うためこのホテルに宿泊させていただきました。 誕生日ケーキをホテルに届くようにしたく、メールでやり取りさせていただきましたが、すぐに返信していただき安心することができました。 従業員の方も優しい方でした。 ホテルは今まで泊まったホテルの中で1番でした。 部屋も広く、落ち着く木の造りで、なにより露天風呂が最高でした。 朝は部屋に持ってきてくれたので2人でゆっくりと食べることができてよかったです。クロワッサンがサクサクで、フルーツは新鮮で美味しかったです。 友達にもおすすめしようと思います。 ありがとうございました。

Superb under the snowy mountains, one parking and two, Japanese dinner, Western breakfast can be selected, the room opens the window to see the scenery, like the promotional film, the starry sky is fate, the hot spring is also very good

The food was delicious and relaxed in a quiet environment rich in nature.

Hotel is small but clean. 2 onsen place is available. I stayed here because I want to go to Uchu Brewery. It is within a walking distance. It is amazing

Very peaceful, huge room, super clean room with Mt.Fuji, friendly staff, Onsen