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Ulasan terverifikasi
Lokasi3.9
Fasilitas3.9
Layanan3.9
Kebersihan3.9
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Semua ulasan(45)
Ulasan positif(10)
Ulasan dengan foto/video(1)
Myra Z
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 6 Des 2024
The best experience we have had! Customer service was amazing, Velma was ready to help us always with a smile on her face us, the breakfast was amazing Maria is always so friendly and has amazing customer service!! Definitely would choose this hotel again!!
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay and it is great knowing their hard work does not go unnoticed. Velma and Maria are a Great asset to our team and we do Appreciate their hard work. We hope to have you back again. Thank you, Amanda Garcia
Bill S T
Menginap di Nov 2024
Bisnis
5.0/5
Fantastis
Diposting pada 4 Des 2024
Alexys was super helpful when I lost my key and always ready to help with a smile. Room was clean and AC/Heater worked quickly as the weather changed. Breakfast service was also superb. Housekeeping is always friendly and working hard inside and outside of the room.
Terjemahkan
Tanggapan dari Properti: Hello, Thank you for taking the time to leave a review, our staff does work hard to ensure our guests enjoy their stay, it is great knowing their hard work does not go unnoticed. We are glad you enjoyed your stay and we look forward to having you again. We are glad Alexys could help, and we look forward to having you again. Thank you, Amanda Garcia
Kazual M
Menginap di Agt 2024
Keluarga
5.0/5
Fantastis
Diposting pada 16 Sep 2024
The breakfast and coffee are AMAZING and it always smells so good. Me and my mom have been here a few times and we will keep coming back enjoy a nice weekend away. Rey and Amanda are very welcoming and helpful with any questions we have. Feels like home away from home.
Terjemahkan
Adrienne F
Menginap di Mei 2024
Bisnis
5.0/5
Fantastis
Diposting pada 18 Jun 2024
I love staying here. Alexis and Lauren are always amazing and to be commended. So are all of the staff for that matter. I stay at Mainstay Suites often for business and the accommodations are great and the rooms are clean. One of my favorite places to stay!
Terjemahkan
Tanggapan dari Properti: Adrienne, Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay and we are So Happy to know that does not go unnoticed. I will definitely let them know about this review, again we are glad to have you as one of our returning guests! Thank you, Amanda Garcia
Heather Brooke S
Menginap di Apr 2024
Keluarga
5.0/5
Fantastis
Diposting pada 29 Mei 2024
Comfortable! Home away from home! Amazing customer service! My family and I just had a house fire. GM Amanda and Alexys have been extremely helpful, kind, and professional. The rooms are very clean. House keeping does an amazing job as well! This place feels like home especially with the help of amazing staff. Rey was also extremely helpful with my tv needing a quick fix! This place is our home away from home. Amazing prices as well! My room came with everything I would need in the mainstays. A huge thank you to Amanda, Rey, and Alexys!
Terjemahkan
Tanggapan dari Properti: Heather, Thank you for taking the time to leave us a review, We have enjoyed having you and your family stay with us, Our staff works hard to ensure our guests enjoy their stay. It is nice knowing all our staffs hard work does not go unnoticed, it is our guests like yourself who make us enjoy what we do! We would be happy to have you and your sweet family anytime!! Thank you, Amanda Garcia
Granny_Annie327
Menginap di Des 2023
Pasangan
4.0/5
Luar Biasa
Diposting pada 14 Jan 2024
Second stay at Mainstay Suites in Hobbs, this time in Room 112. Spacious king bed suite. Has living room/kitchen area and separate bedroom each with own heat/air control and a TV. Huge bathroom with tub/shower and grab bars. Shower head mounted high (at 4'11" could not reach to adjust but hubby could). Chocolate chips cookies and coffee in the lobby, and fruit and oatmeal were still available in the evening. Room door was VERY heavy (a little hard for me to open). In-room coffee maker, hairdryer, and clock. Walk through a corridor to the Comfort Suites for a great breakfast. I'll be back! Thank you Mainstay!
Terjemahkan
Tanggapan dari Properti: Mrs Annie, We are so glad to know you have given us another opportunity and stayed with us. I am glad to hear you had a better stay than your previous one but we do aim to make it as Best as possible so I do apologize for not meeting those expectations. Again we are working very hard to get everything in better condition we look forward to your next stay. Thank you for being a Loyal Customer we GREATLY APPRECIATE Yall. Thank you, Amanda Garcia
Tamu
Menginap di Apr 2023
Lainnya
3.0/5
Diposting pada 22 Mei 2023
Overall a pretty good stay in Room 229. This place is shared with Comfort Suites (check-in and breakfast are on the Comfort Suites side). The good: cold AC, choice member gift bad on arrival, one-king bed suite, nice suite layout with small kitchen counter/island with chairs, bright lighting, comfortable bed and pillows, good breakfast (eggs, sausage, biscuits and gravy, oatmeal, yogurt, waffles, cereal, juice, fruit, pastries, coffee). The not-so-good: door rubs on floor when opening/closing, paint on bedspread, dent in lamp shade, stain in bathtub low water pressure in shower, elevator was out of order. Room could use a little TLC :( A short walk to Green Meadow Park which has a fishing pond with ducks and a playground...nice little refresher. Pleasant staff. I would book again.
Terjemahkan
6/15
Tanggapan dari Properti: Annie, Thank you so much for taking the time to leave a review. Our staff works very hard to ensure our guests have a good stay and we apologize for failing to meet your expectations. Please rest assure that all issues listed above are being addressed, thank you so much for bringing this to our attention. We do hope to see you again for your next trip and we hope to meet your expectations than, Thank you, Amanda Garcia
Tamu
Menginap di Apr 2023
Lainnya
5.0/5
Fantastis
Diposting pada 18 Mei 2023
Hotels were sold out everywhere due to a graduation ceremony that weekend but Alexys was very understanding and thoughtful with and and made check in process available, fast and easy. Will come again in the future!
Terjemahkan
Tanggapan dari Properti: Taisha, We did enjoy having you with us, and thank you for taking the time to leave a review, Alexys was so pleased to know you took that time out of your day to recognize her. Our staff works hard to make all our guests stay enjoyable and its great to know we can do this. Its our guests like yourself that make us enjoy what we do. We hope to see you again in the future. Thank you, Amanda Garcia
Tamu
Menginap di Des 2022
Lainnya
5.0/5
Fantastis
Diposting pada 23 Jan 2023
Service from front desk Alexys and assistant Manager Easter were the best you can ask for ! They made you feel as if you were at home ! I highly recommend most welcoming hotel you can find in New Mexico !
Terjemahkan
Tanggapan dari Properti: Drexel, Thank you for taking the time to leave a review, we are glad our staff can make you feel at home. We appreciate all our guests and enjoy having you all with us. I know the staff enjoys having you. Thank you, Amanda Garcia
Tamu
Menginap di Des 2022
Lainnya
5.0/5
Fantastis
Diposting pada 19 Jan 2023
The staff is very good at their job. Service is excellent!!! The Amanda and Alexys do a wonderful.staff makes you feel at home really enjoy staying here, I highly recommend anyone in town stay here!!!
Terjemahkan
Tanggapan dari Properti: Mr Bell, We have really enjoyed having you with us! We appreciate guests like you who make our day. Thank you for taking the time to leave a review. Thank you, Amanda Garcia