Foto HANTING HOTEL HO CHI MINH CITY DOWNTOWN

Tanggapan dari Properti: Tamu yang Terhormat, Terima kasih banyak atas ulasan positif dan dukungan Anda terhadap hotel kami. Kami sangat menghargai waktu yang Anda luangkan untuk berbagi pengalaman. Namun, setelah diperiksa, ternyata ulasan dan foto yang Anda unggah berasal dari hotel lain, bukan Hanting Hotel Ho Chi Minh City. Untuk menghindari kesalahpahaman bagi wisatawan lain, kami ingin mengklarifikasi bahwa ***a desain dan tata letak kamar hotel kami berbeda dengan foto yang Anda bagikan, dan saat ini kami tidak memiliki tipe kamar yang serupa. Terima kasih atas pengertian dan kerja sama Anda. Kami berharap dapat menyambut Anda kembali ke Kota Ho Chi Minh dalam waktu dekat dan berharap Anda mendapatkan lebih banyak pengalaman yang luar biasa! Semoga perjalanan Anda menyenangkan! — Tim Layanan Pelanggan Hanting Hotel Ho Chi Minh City

Tanggapan dari Properti: Tamu yang Terhormat, Terima kasih banyak telah memilih Hanting Hotel dan berbagi pengalaman berharga Anda dengan kami. Kami senang mengetahui bahwa Anda puas dengan lingkungan hotel, kenyamanan kamar, layanan staf, dan pemandangan malam dari Sky Bar. Penghargaan Anda adalah motivasi terbesar bagi tim kami. Kami juga senang bahwa layanan laundry gratis membuat perjalanan bisnis Anda lebih nyaman. Kami akan terus berupaya memberikan pengalaman menginap yang lebih berkesan dan nyaman di masa mendatang. Kami berharap dapat menyambut Anda kembali ke Kota Ho Chi Minh dalam waktu dekat dan menghadirkan lebih banyak momen indah! Xiao Feng – Departemen Layanan Pelanggan

Tanggapan dari Properti: Dear Valued Guest,Thank you very much for choosing to stay with us again and for sharing such detailed feedback following our name change and renovation. We truly appreciate your continued support.We are delighted to hear that you enjoyed the cleanliness of the bed linens and towels, the variety of breakfast, and especially the kindness shown by our breakfast team toward your little one. Your recognition means a great deal to us and will be shared with the team.At the same time, we sincerely apologize for the aspects of your stay that did not fully meet your expectations. Your comments regarding the tobacco smell from the bathroom ventilation, the cleanliness of the pool, and the absence of staff at the pool bar have been noted and shared with the relevant departments for immediate review and improvement.We also appreciate your constructive suggestions concerning air-conditioning noise, family-friendly breakfast options, and in-room amenities for guests traveling with a child. These are valuable insights, and we will carefully consider them as we continue to enhance our services and facilities.Thank you once again for your honest feedback. We hope to have the opportunity to welcome you and your family back in the future and provide you with an even more comfortable and enjoyable stay.Warm regards,HANTING HOTEL HO CHI MINH CITY DOWNTOWN

Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing Hanting Hotel Ho Chi Minh City and for taking the time to share your detailed feedback.We are pleased to know that you appreciated our refurbished rooms, cleanliness, modern design, and the swimming pool facilities. At the same time, we sincerely apologize for the inconveniences you experienced regarding construction-related dust, room condition details, and air-conditioning noise. Your comments have been carefully noted and shared with our management team as part of our ongoing improvement plan.Regarding your observations about service experience and room upgrades, we truly value your feedback. Please be assured that our team is committed to providing attentive and consistent service to all guests, regardless of nationality. Upgrade availability is subject to room status at the time of arrival, and we regret if the outcome did not meet your expectations.Your honest input is greatly appreciated and helps us continue refining both our facilities and service standards. We hope to have the opportunity to welcome you again in the future and provide a more balanced and satisfying stay.Warm regards,Customer Care - HANTING HOTEL HO CHI MINH CITY DOWNTOWN

Tanggapan dari Properti: Dear Valued Guest,Thank you very much for taking the time to share such a thoughtful and detailed review of your stay with us. But that the photos attached do not belong to our hotel and do not reflect our actual facilities.. Nevertheless, we sincerely thank you for your positive comments and generous praise toward HANTING Hotel, which mean a great deal to our team.We are delighted to know that you enjoyed our clean and well-equipped facilities, as well as the convenience of the pantry amenities. It is wonderful to hear that you appreciated the hotel’s fantasy whimsical theme, modern chic room décor, and the comfort of our beds and pillows.We are especially grateful for your kind words about our restaurant team. Knowing that their efforts—such as preparing breakfast-to-go and delivering food to your room—helped make your departure more convenient truly means a lot to us. Your recognition will certainly be shared with the team as encouragement.Thank you also for your constructive feedback regarding the transparent partition between the toilet and shower area. We understand how this may cause inconvenience, especially for guests traveling with friends or colleagues, and we sincerely appreciate you bringing this to our attention. Your comment will be taken into consideration for future improvements.We truly value your feedback and hope to have the pleasure of welcoming you back for an even more comfortable stay in the future.Kind regards,HANTING HOTEL HO CHI MINH CITY DOWNTOWN

Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us at Hanting Hotel Ho Chi Minh City Downtown 🥰We are delighted to hear that you enjoyed our convenient location, fresh and tasty breakfast, spotless rooms, and the heartfelt service from our team. Your kind words truly motivate our staff to continue delivering attentive and genuine hospitality.It was our pleasure to be part of your journey in Ho Chi Minh City, and we sincerely look forward to welcoming you back for another comfortable and memorable stay.HANTING HOTEL HO CHI MINH CITY DOWNTOWN汉庭国际胡志明市中心酒店

Tanggapan dari Properti: Dear Guest,Thank you for choosing Hanting Hotel under the Huazhu Group and for taking the time to share your experience.We are delighted to hear that you found our location in District 1 convenient for exploring the city’s hotspots, and that our staff provided helpful and professional service. Our central location allows easy access to attractions such as Ben Thanh Market, Notre-Dame Cathedral, Saigon Opera House, and Nguyen Hue Walking Street, making it perfect for sightseeing and enjoying the vibrant city life.We look forward to welcoming you back for an even more enjoyable stay, and hope you have the chance to explore more of the exciting attractions around our hotel.— Hanting Ho Chi Minh City Hotel Team