Telusuri Ulasan Pelanggan untuk Hotel di Ho Chi Minh City

Somerset Ho Chi Minh City
9.3/5281 Ulasan
The hotel was really spacious! Stayed in a 3 bedroom apartment and the family loved it! We had a big fridge, washing machine, proper stove, 2 televisions. The facilities in the hotel were also great but we didn't have a chance to use them. There is also a convenience store within the property so it was really convenient. Breakfast was good though seats may be limited. There is also daily shuttle service to different locations within the city on specific day of the week.
Sedona Suites Ho Chi Minh City
9.3/5198 Ulasan
Ho Chi Minh City Centre
Good service from the moment you alight from Grab. Concierge will quickly assist with the heavy luggages and then proceed to the upper floor for check-in. Check-in reception also remembers their guests well with big smiles and welcome back greetings. Room is big and has good view of the city. Complimentary one time mini bar & snacks, welcome fruits and welcome message on the TV. Only downside is the TV reception is not so good. Sometimes, it will lose its connectivity. Didn't use their facilities like that gym or swimming pool. Breakfast was a good range of buffet offerings and a list of made to order buffet breakfast items. Good service from Max and his team at the cafe. Big morning greetings brightens the start of the day. The hotel has a direct link on the 6th floor to Saigon Centre which houses Takashimaya. There are quite a number of restaurants and a supermarket at Saigon Centre. A hotel that is top of my list when I visit HCM.
Hilton Saigon
9.2/5295 Ulasan
Nguyen Hue Walking Street
I recently stayed at the Hilton Saigon in District 1 and was thoroughly impressed. I chose an Executive Room with a view of the Saigon River, which was breathtaking. The room’s design, cleanliness, and spaciousness were exactly what I expect from Hilton’s classic excellence. The breakfast was delightful, offering a wide variety of options. Additionally, we needed something in the room and called the reception. Within 5 minutes, the staff arrived and resolved the issue promptly. This level of efficiency is rare, even in many 5-star hotels, where delays often occur. Hilton once again proved its iconic standard in this regard. The hotel is also very centrally located. Most historical sites are within walking distance, making it incredibly convenient for exploring the city. I only stayed for one night, but the experience was exceptional. I wish all hotels maintained this standard. I rate my stay 5 out of 5. Perfect for posting now! Let me know if anything else comes to mind.
The Myst Dong Khoi
9.1/5133 Ulasan
Nguyen Hue Walking Street
This is a beautiful hotel in a great District 1 location. The service was top notch. We loved the pool, rooftop restaurant and daily tea service. Staff went above and beyond to help us check in early, store luggage and craft amazing Vietnamese iced coffees. We will 100% stay again and recommend the Myst!
The Reverie Saigon
9.3/5244 Ulasan
Nguyen Hue Walking Street
i really fell in love with this hotel. super highly recommended! it is really at the heart/centre of district 1. the service of the staffs were truly exceptional! they will really take care of all your needs. we’re given a corner room so the view was really amazing! stayed at 39/F, their highest floor
Le Meridien Saigon
9/5172 Ulasan
Le Thanh Ton
I recently stayed at this hotel, and I have to say, the experience was extremely disappointing. Upon check-in, I wasn't informed about the hotel facilities or the breakfast hours and location. I also wasn’t given any guidance on how to get to the elevator. Beyond the bellboy service (where tipping was expected), the staff was not proactive at all in assisting with anything. I was especially shocked when I saw an elderly person get trapped by the elevator doors, and two bellboys standing by without helping. On New Year’s Eve, I was looking forward to watching the fireworks over the Saigon River from my room, but the hotel’s own fireworks were so smoky that I couldn't see anything through my window (I was on the 10th floor!). The whole fireworks experience was ruined, and to make matters worse, the loud music continued for another hour, disturbing my sleep. The breakfast experience was just as frustrating. Because I wasn't told where to eat the previous day, I accidentally went to a temporary dining room, which had no staff who spoke English, making it difficult to ask any questions. The food choices were extremely limited, and I was surprised to find no milk or basic breakfast items available. The food quality was far below the standards expected from a 5-star hotel. After some searching, I discovered the actual breakfast restaurant was downstairs, and the restaurant supervisor instructed me to carry my tray downstairs myself. This felt extremely inconvenient and unnecessary, and once I was downstairs, I was told to wait outside for a table to become available. Standing outside with two trays of food in my hands felt humiliating, especially in a 5-star hotel. The downstairs restaurant did offer more variety, including smoked salmon, cured ham, and waffles, but by the time I made it down, I had already eaten most of my breakfast, so I didn’t get to fully enjoy it. Finally, when I went to pick up my luggage from the front desk, I was asked to search through a pile of luggage to find my own. I asked how I was supposed to identify it in such a pile, and even if I could, I couldn’t move all the luggage around by myself. This was not only inconvenient but also frustrating. Overall, I can only give this hotel 2 stars. One star for the hotel’s physical facilities, and the other because the review form doesn't allow for a zero-star rating. Otherwise, I would have rated it even lower. This stay was a huge letdown and didn’t come close to the 5-star experience I was expecting. Both the service and the amenities were severely lacking. I hope the hotel takes this feedback seriously and improves for future guests.

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