Hampton Inn Chattanooga/Hixson

Stayed here two years ago, and it was your average Hampton Inn, what you’d expect. After this trip, we won’t stay here again. It was not clean. Our bathroom had a dirty toilet (mold inside it and toilet seat was dirty), shower and sink were moldy, and the chair still had crumbs on it. My parent’s room was similar. There was still a used wash cloth in the shower and the shower door didn’t close properly, so water ended up all over the floor. This is a safety concern, especially for the elderly. We told the front desk about the bathroom. When we returned, it appeared that they cleaned the bowl, but the seat was still gross. I wiped it off, easily, but it should have been cleaned with a disinfectant. On a positive note, the rooms were quiet and the bed was comfortable and clean.

They didn't have a lot of services there they gave us a room that was stuffy in a little bit of smell and they charged us for smoking in the room which we didn't and then was rude about it said we ain't chasing you around to get $150 because of the blaming us for smoking in the room I wouldn't stay there they always have cops there and ambulances there and allow people to go bang on other people's doors they should credit my money back

We arranged to stay one night on a last minute trip… and were very disappointed in selecting Hampton Inn Chattanooga Hixson. Upon going to our room, it was clean as is routine with the Hampton Inn brand (until seeing three various hairs in the shower). The problem came later, as our neighbors were within their bathroom - we could hear every part of their conversation and activities as they bathed their toddler son! They were not unreasonable with their volume, just that the walls were that thin! We completely felt like it was an invasion of privacy… when we called the front desk to request a change in rooms, we were told the hotel was fully booked and our only option was to leave with no refund. To make matters worse, they were fully aware of the noise issue and have received complaints on this room before (due to adjoining rooms with a door). Staff did come to the room and placed rolled towels between the doors and under the bottom, which did help some, but still seems unacceptable that they don’t find a better long term solution. But we can’t just blame the sound issues on that because the hallway noise was also extremely loud, with no sound barrier (not happy to hear staff talking about the weather around 5 am) and walls shook each time other guests left their rooms and a loud “bang” with each door closing. The bed was also not the best and had an obnoxious squeak from the coils every time we moved. Although we were exhausted and ready to leave the following morning, we were further disappointed in the lack of options for breakfast. We arrived 10 minutes before 9 but maybe breakfast ended at 9 because there was hardly anything left… what little we did have wasn’t very good so we didn’t bother asking for anything more. I hate leaving bad reviews, but this is truly a hotel we would never stay at again and would not recommend to anyone (unless you can sleep through anything).

This was a very old school hotel, I had to literally sign a paper approving the amount they were charging my car which I thought was really weird and they asked for the make and model of my car which again, was weird but at first glance our room was old but clean but when I pulled back the covers their was hair EVERYWHERE and upon further examination I found little hairs all over the pillow. It was late and I ended up just laying my personal blanket on top of the sheets and pillow. I did say something to the front desk at breakfast and the front desk agent wrote down my room number and about 30 minutes later the Owner called me and apologised and comped my room which was nice, however about 5 minutes after that I heard him right outside my door yelling at one of the housekeepers asking if she like her job and If she wanted to keep it then she needed to clean better and was just being very downgrading and so rude to that poor girl so I would give him a 1 star review but the employees were nice

This is located right off the road at a light which makes it easy to get in and out of the hotel onto the main street with lots of choices for food. The hotel has parking around the entire hotel and a covered area for parking while you check-in. The check-in process was very easy. The staff that checked us in was exceptionally efficient and helpful. The hotel has 3 floors. The room was a standard king set up with a bathroom to the right as you enter with a barn door closure. One oddity is the place for the toilet roll - way under the sink, almost hard to reach. The main room has a chaise lounge against the far side of the room, a desk with a lamp, and a chair. The desk next to that has a large tv, a small refrigerator, a microwave, a small coffeemaker, and 3 wire shelves inside. The main room was carpeted with various shades of brown lines in a checkerboard pattern. The bed has a nightly and wall light for each side of the bed. Overall, it was a nice room with a very nice staff for a reasonable price that is conveniently located.

We had a really nice stay at this hotel. The staff was friendly, the room was clwean, and the breakfast was very good. The price was slightly steep for a Sunday night, but one of the cheaper hotels in the area.