Island Links Resort by Palmera

Its a beautiful property and the size of the rooms is quite large. But it was problems from day one. On the first day there, they charged my bank card $952.0 after the room was already paid in full through *******. 4 days later and we still dont have the refund that was issued. The first night there, i woke up at 230 am to find roaches literally everywhere. We reported it to management and they did offer to give us another room but we opted to stay as long as the room was sprayed. Supposedly it was sprayed but we dealt with the roaches until the time we left. I am fearful of bringing them home. I wish they would have been more accommodating on the refund. That literally tied up almost $1000 in our vacation money and we are headed to Pigeon Forge next. Everything else was great. People were nice. Pool was nice and heated. Lots of activities for the kids and adults. Also did a vacation club presentation while there for $100 gift card. Used it at chronic gulf and it was declined and the $100 to date has not been put back on the card. All i can say is, thankfully, we have credit cards to get us through but now ill be paying interest for everything. For someone else this could be quite devestating and ruin a family vacation.

The ladies from the Phillipines at the front desk were very helpful and accommodating!

My only issue is that my bed was extremely firm which lead to me waking up with back and hip pain each day. Other than that everything else was nice.

The property was clean and spacious. We enjoyed the heated pool and the shuttle to the beach. The only flaw was the outdated tvs. I suggest upgrading to smart tvs so we can stream from our phones or login to the Netflix. Thoroughly enjoyed. Planning to return.

Great for a family but the one we stayed in needs updating in the bathrooms. Kiddo loved the pool but one of them was down for “maintenance” while there most of the stay. The activities were nice for the kiddo. Some maintenance needs done on the rooms. One showers door barely opened, doors off track BUT room was very spacious, nice and cool and the things you care about were there. Beds super comfy. If bringing littles, may need darkening shade for one bedroom. Was a nice vacation. One guy at checkin was rude (Monday night), rest of staff super nice though so maybe just one bad apple. Felt safe. Was reasonable for $.

My family of 5 loved this place because of the size. It’s perfect if you have teenagers and you want to spread out. Plenty of parking, clean and well kept condo. It’s easy access to beaches, restaurants, and shopping. We’ll definitely stay again.

Over-all, we enjoyed our stay in Island Links. Did find a vape cartridge and large pocket knife in our unit. With 3 little children not too happy about that! Kids loved the pools!

Great place to vacation, our favorite place to stay in Hilton Head. Check in was great, quick. Upon arriving to our 3rd floor unit, we discovered the elevator was out of service, after notifying the front desk we were promptly moved to a unit in another building with a working elevator. Friendly and accommodating staff!

First time staying here and will definitely make it a regular place! My wife even talked about retiring to the island