Marriott's Barony Beach Club

The resort itself was great. It had beautifully maintained grounds, modern accommodations, and nice views that make for a truly relaxing atmosphere. We stayed in 9428 in the Morning Glory building and had no issues with parking, elevators, and it was in good proximity to the pool/beach. The rooms were spacious, clean, and well-designed, offering all of what you need to make meals, do laundry, etc. I was surprised there was no baking sheet, but we made it work. The resort was family friendly and had normal activities (bingo, movies, etc). We went to the caramel apple bar, which was really sliced apples and toppings and attempted to get ice cream sundaes (freezer malfunctioned 🤷🏽‍♀️). Unfortunately, the overall experience was dampened by the staff. From check-in to check out, the service felt cold and impersonal. There was a noticeable lack of warmth or hospitality. A resort of this caliber should come with friendly, attentive service, and that just wasn’t the case during our stay. Simply saying “Welcome” or “How did you enjoy your stay?” should be standard at the front desk. Twice my daughters and I passed a desk near the spa where 5 employees stood and not one spoke. We checked out on my birthday and I called to ask for a late checkout (at least an additional hour) and was told they couldn’t accommodate that. I could attribute the service to the lack of diversity (I’m African American), but I try not to jump to conclusions. My family had a nice stay overall. WiFi worked well and Netflix was on all of the TVs. The beach and pools were great and never felt overcrowded. We cooked some meals in the villa and tried some nearby restaurants. There were plenty of stores for groceries/shopping and an outlet is minutes away. If you’re simply looking to enjoy beautiful surroundings and don’t mind limited engagement from staff, Marriott Barony Beach could be a nice option.

Not what it used to be. The front desk staff is not fully aware of the rules at the pool. Does it close a 9, 10, 11....no one knows. I know this though....if you stay by the water slide pool...you will have NO PEACE! Constant noise from 7am to 11pm. Kids screaming....parents yelling. Tourists eating in the pool.....kids spilling food and drink in the pool. Some units had 3 families in it. It was total chaos. Our room.phone did not work....called conciege 3 times and front desk for some excursion assistance...no one called me back. Our front door had a huge gap in it. Saw a lizard try to get in ( no kidding) . Beaches were filled with litter and rude guests who were not staying at the hotel but flooded the beaches. It was worse than disney. We ended up leaving 2 days early so we could come home and get some quiet. I don't think we will be returning....

After having several not great experiences the last few times we used our MVC, Barony Beach absolutely renewed our faith! We could not have asked for a better experience from start to finish. We came down for our school vacation week with our 8 and 6 year old and my 71 year old mother. It was the off season so definitely quieter and the weather while cold only rained one day. The activities team was amazing from start to finish and had something for every age group. Mercedes and Joey made it a point to try and get to know each guest and had such a wonderful energy each day. Everyone found several things they wanted to do each day. From Bingo to crafts and games and cookies and smores and the indoor pool. Our kids never complained they were bored. The rum tasting was so well done for adults, but my kids favorite was the raptors experience! The woman brought several owls and birds and the kids learned all about them while seeing them up close. They could not stop talking about it and she was wonderful with all the kids there. Everything we had at the restaurant y’all’s was fantastic. Todd was amazing and provided such great recommendations and experience each time we went in. Drinks were great and made fun non alcoholic drinks for the kids. We have stayed at MVC pretty much exclusively on vacations and this is the first resort every single person we came across from check in to activity and service was fantastic. We can not say enough great things about the staff at this resort. Rooms were clean and we heard very minimal noise from construction. They were great at communicating exactly where and when that would be happening so you can plan and none was happening before 9:30. Hilton Head is beautiful with fantastic walking and biking trails. We would absolutely return to the island and resort!

Excellent Service.

Booked this instead of staying in Downtown Savannah, it was nice seeing the city by day and enjoying the properties amenities in the evenings. Our two bedroom unit was absolutely huge. Not only did the guest bedroom (two queens in our set up) have a second bathroom, there was also a walk in closet with a second sink. The master bedroom had a king sized bed and a large bathroom with two sinks. There was a large dining room table, plus a breakfast bar in the kitchen and lots of seating in the living room as well as a balcony. The kitchen had Modern appliances and every thing we needed for cooking. There was also a large washer and dryer and plenty of detergent to use. The pool had a waterslide (it was too cold for us to use the pool but it looks like it's open year round) and we enjoyed playing Foosball, they also had corn hole and ping pong and probably other games we missed. This was a great property, we'd love to return when we have more time and the weather is warmer.

Everything was great