Skyline Lodge

We wanted to try this hotel after stumbling on it after its revitalization. It’s great that this architecture has been preserved but the interior of the rooms have been well used already. Carpet was dingy. Mattress was lumpy. Sink was incredibly slow draining and they said they would fix it tomorrow (when we were gone already). Might be a better stay in the summer but I don’t think it’s worth the price.

I would never return to The Skyline Lodge and would never recommend this hotel to anyone. The front desk gentleman that was working there on 8/4 at approximately 4pm was rude, disrespectful, arrogant and unprofessional. I have never experienced such horrible customer service at any hotel I’ve ever stayed at. I have never written a TripAdvisor review but am taking the time to write this one because I want this hotel to know how this employee is treating their guests. Upon arrival, I noticed there was no refrigerator in my hotel room. I had called a day prior requesting a refrigerator and was told by the reservation department that yes there is a refrigerator in the room. When there was no refrigerator in my room I went to the front desk and explained the situation to the gentleman that I was told I would have a refrigerator. Immediately he had an attitude and said well, we don’t have a refrigerator and they are given out the day you get here by calling the front desk. I explained to him that I tried to call the reception desk and when I did, I got no answer on multiple phone call attempts. He said well the phone never rang at the front desk, basically calling me a liar. So I showed him the proof on my phone the amount of times that I called there and nobody picked up. And he said that I probably didn’t have cell reception and that’s why the call didn’t go through. If I didn’t have cell service then I wouldn’t have been able to get through and choose the reception desk as an option. He said well we’ve been here the whole time and I said well if you were here then I guess you didn’t answer the phone because I called and there was no answer on multiple occasions and that’s why I called reservations and they assured me I would have a refrigerator. He told me that reservations has nothing to do with booking a refrigerator that they’re not located at the hotel, they are in Oregon or some other state. Like I was supposed to know this. Perhaps you need to tell your reservation department that every room does not have a refrigerator and that you need to call the hotel directly to get a refrigerator. I understand that this gentleman wouldn’t have been able to make a refrigerator magically appear when there were none to be had. Of course I was disappointed about not having a refrigerator because I had deli meat, cheese and mayo to make sandwiches for hiking trips that I had to throw in the garbage because I didn’t have a refrigerator. That part was over and done with there was nothing I could do about that but the bad impression that I have of this hotel due to that gentleman’s attitude and customer service is horrible! My husband overheard my conversation with this gentleman and he was appalled at his demeanor and attitude as well and said we’re not staying here. We tried to book another hotel but unfortunately everything was sold out so we were stuck there. They don’t inform you when you book the room that it’s going to be extremely noisy there but they le

We had a perfect weekend for our son's and daughter in laws wedding! The staff and venue could not have been better! They made the weekend stress free and one to remember! Thank you to Carrie and the entire staff...we appreciate all that you did!

Stopped by to get some treats for myself. At the suggestion of the receptionist I got a hot peppermint latte and some gingerbread coffee cake. The receptionist was super helpful and went above and beyond to help me decide. Every pastry I have every tried has been so good and homemade.

For the price point, I would have expected a more luxurious stay. Here were a few of the issues I encountered: Lightbulb out in bedside lamp Bugs on bathroom sink Remote to fireplace wasn’t functional Would have been nice to have a bottled water per day available in the room No hot water - warm at best Very thin walls - could literally hear every word of the conversation of the couple next to me Trash on floor and side table when I arrived

Such a nice place for a get-away. Everyone was so courteous and friendly. The Oak did not disappoint with generous servings of delicious food. Bartenders were helpful and engaging as well. Overall, a very nice weekend that brought some good memories.