On the first night of our hotel stay, I disputed the charges on my credit card. The hotel had charged me twice the deposit and increased the resort fee, which did not match the original charge. This required me to contact my bank to resolve the deposit issue and reach out to Trip.com about the increased resort fee. However, I have not received any update from Trip.com. Additionally, hotel cleaners entered and cleaned our room despite the 'do not disturb' sign on the door.
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