Hotel dengan dengan Fasilitas Fitness & Gym di Heyuan

Very nice premises, services are good, staff are polite n helpful. The only downside is lots of stalls/shops/resto r not open, maybe they will open for weekend only... We booked a hot spring hill view room n upgraded to lake view....so nice .... Thanks for everything, we all enjoy e stay... Sure will come back again if we hv a chance...

there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor. overall happy stay.

The location of the hotel is good... However, the check-in staff is unfriendly and the facility is old... I arrived after 2 o'clock on the day of check-in, but I waited 40 minutes to clean up... The next day, I had to wait outside because the cleaner was cleaning while I was coming back from breakfast.... I have personally visited many hotels in many countries... Compared to other 5 star hotels, I think you need to train the this hotel staff...

We chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.

The location is perfect, and the hotel is very convenient. It takes about 10 minutes to walk to Jianji Shopping Center, and 20 minutes to take a taxi or drive to Wanlv Lake Scenic Area. The room is very clean and comfortable, more spacious than expected, the pure white bedding is clean and shiny, and the bathroom is well separated from wet and dry. I especially like the sofa area by the window. It is very relaxing to watch the city night view on the high floor at night. The bedside socket comes with a three-port charger, which is very friendly to people whose mobile phones often run out of power. The service is real, full marks, and several details are impressive: ✔️ The front desk is efficient and actively reminds of the free parking policy ✔️ Fresh fruit plate, milk and cookies delivered at check-in ✔️ 4 bottles of Nongfu Spring (Changbaixue) and fruit plate milk are replenished every day ✔️ The cleaning lady cleans very carefully, and the room is really clean Overall, the top hotel in Heyuan with full cost performance, I will stay here next time I come to Heyuan!

I have to stay here every time. The front desk service is very good and the sanitation is very clean. Highly recommended. There are surprises every time you stay. Hahaha

environment: The hotel is located in Heyuan City, not far from the museum, about 2 kilometers away. It is very convenient to share electric cars or take a taxi. The hotel environment is very good, spacious and comfortable, equipped with tea, laundry, and buffet breakfast. The overall stay is comfortable facility: The hotel upgraded us to a suite. The room is larger and has a leisure area. It is very comfortable. Rest and leisure do not interfere with each other. It is great. It is suitable for families with children. It also has two bathrooms, making it more convenient for families to stay. breakfast: I used Ctrip points to redeem the double breakfast benefit. I didn’t expect that children over 1.2 meters would have to buy breakfast. It cost 18 yuan. The experience was not very good. Most hotels offer free breakfast for children under 1.4 meters or under 17 years old. This is the first time I encountered 1.2. The hotel restaurant charges for every meter. The breakfast is quite rich, with both Chinese and Western dishes. It tastes good. The freshly ground coffee is great and the matcha mousse is delicious.

The experience of staying is very good, the service attitude of the hotel front desk is good, there are questions and answers, the room is very clean and the supporting facilities are complete, although the hotel location is in the downtown area, the sound insulation measures are very good, very quiet, the scenery outside the hotel window is beautiful, but the price is not high, the price is super high, There is also a buffet late night snack in the evening, very warm heart, maintain the original Atour service. The location is very good, the place to play is very convenient, and the important thing is that Huawei and Yuanlai come to the fast charging pile! This is very convenient for me to drive a tram, next time I come, I will continue to stay. Recommended

The location is very good, close to Hakka Park, where I saw the statue of Sun Yat-sen. In addition, there are plenty of charging piles, and charging is fast, which is really convenient. The service is good and the hotel is clean. In short, I am very satisfied with this stay.

I have always stayed at Hilton Hampton, but this is my first time here. The overall hardware style is the same. The difference is the service. The front desk service is average, not as considerate as other Hilton front desks. I stayed with my mother-in-law and two kids, but they didn't consider that we needed more slippers and toiletries, and we also bought two half-price children's tickets for breakfast. There was no small gift when I left, so the service is three stars.