The Royal Heysham

We stayed at The Royal Hotel recently so we could attend the local Morecambe Prom Parkrun. The hotel is in a lovely location with picturesque scenery and lots of lovely walks around. The hotel was spotless and clean (modern) I could not fault it, we booked in for a meal in the pub and the food was amazing (you have to have the steak) we will definitely be back for more. The staff were absolutely fantastic, Maddie who looked after us was amazing and went above and beyond to accommodate our needs, and we really appreciated this. Breakfast was lovely and plenty to choose from. I would highly recommend and we will 100% be back in the summer for sunny views rather than snowy.

We visited the Royal for a late lunch today, following a walk along the cliff tops in Heysham. The food, atmosphere and service were faultless and we would highly recommend this to anyone who fancies delicious, beautifully prepared food which is a cut above the average without being in any way pretentious. I had the best fish and chips ever ( equal to the Magpie in Whitby) and my partner had the steak and ale pie which was a proper home made, stand alone pie with a rich beery gravy and delicious carrots and crispy kale. We couldn’t bring ourselves to leave, so ordered Tiramisu and sticky toffee pudding with our coffees and they were equally wonderful. The chef really knows what they are doing and hasn’t been tempted to over complicate any of the dishes. The prices are not low, but are absolutely fair, given the quality of the ingredients and cooking. We will definitely be back and would love to spend the night next time. 10/10

Waited over 20 minutes for 2 coffees ordered at the bar which did not arrive. The manager, Marcus, did not give out a receipt for payment as a matter of course. I had run out of waiting time and so never received my coffees, nor did Marcus provide me with a refund. I was unable to trace the email addresses online for the new General Manager, Will Kitchen, nor the directors of this establishment. I gave a suggestion to Marcus that the directors of the Royal at Heysham consider arranging for their staff to give out paper receipts for customer advance payments in future. Along with consideration for the staff at the Royal at Heysham to give out a warning at time of the customer orders hot drinks, if there are going to be long/never occurring lead times. This is so that the customers can consider if they wish to make alternative arrangements and go elsewhere with their custom. Unfortunately, this is by no means the first time for me that there have been excessively long waits for drinks at this establishment and prompting has been needed.

Excellent as always came for Sunday lunch with family and very busy. Lovely friendly atmosphere food and service 5 star cannot fault it. Looking forward to trying out the new menu. The staff are good polite-full and helpful. Decent size portions of food and nice and hot.

Five stars all day long, Staff were fantastic, Room was fantastic, Food and drink was Fantastic. Definitely worth booking you won't be dissapointed. Large car park and disability friendly. Close to beach and attractions. Morecambe and Lancaster just a short bus ride away

We were staying in a holiday cottage two doors down from the pub and after reading reviews on here, decided to go for dinner. The menu is as you would expect, pie and mash, fish & chips, lasagne, mussels. I ordered pie & mash and my husband had the shin of beef. I can honestly say it was the best pie and mash I've ever had. Served simply with roasted carrots & kale, it was a hand raised pie (not the usual cop out of filling and a pie lid!) filled with tender beef, carrots and gravy. So simple but done beautifully. The atmosphere was lovely, fire roaring and service unpretentious.