Ensana Thermal Hévíz

Всё хорошо. Нареканий нет. Лечебная база на уровне. Есть занятия по интересам, аквааэробика

석식과 조식이 좋습니다 사우나시설이 좋습니다 온천호수와 가깝습니다

2nd year in a row at this property. We really enjoyed staying here... nice walk to centre of town or to the thermal lake of Heviz, rooms are comfortable (a bit dated) and breakfast/dinner also nice. I enjoy the pool and the thermal spa area the most.. its quiet with an older clientele. There is a fee for parking your car.

The best: -Very clean and quiet rooms. -Very fluffy bathrobes, and one spa towel and spa undertowel. -Enough parking lots. -All thermal and treatment places are very close to each other and totally barrier-free. -Helpful, patient and nice staff - all of them, from the receptionists to the first-aid paramedics to the housekeeping ladies. -Spacious rooms, very comfortable beds, table and chairs in the balcony are a plus. --Fresh, well-cooked, savoury, mostly Hungarian food, not too much variety but everything was very tasty and easy to digest (a plus for ailing guests). We enjoyed especially the goulash, the fish stews, the "bivaly" (oxen) slices, the beefsteak tartar, and the hot Hungarian desserts (the hot curd cheese pastry with berry sauce was wonderful, for instance!). -The outdoor heated pool with jacuzzi and bubbly "hotspots" is fantastic and big enough to accommodate a few dozen guests at a time. -Pets are welcome, a big plus for many elderly patients who can't bear to be separated from them. Can be improved: -Zero bottled water in the room (c'mon, this is an intensive thermal treatment facility, and constant hydration is a MUST!), although there are two drinking water fountains in the basement/spa area, and one drinking water spigot inside the breakfast and dinner restaurant. -EVERY drink at lunch and dinner (except tap water) must be paid extra - and it´s *expensive*: I mean, 4 Euros for a 1 liter water bottle? A hint: there´s a tiny tobacco shop just opposite the hotel where you can buy water, sodas, beer, and alcoholic beverages for a fraction of the price they are asking at the hotel. -No lunch is included, only breakfast and dinner. The only place you can have a narrow selection of hot sandwiches and simple dishes is the bar on the reception floor. Again, no free water or any kind of drinks. -No coffee/tea with the dinner buffet offered - again, this is a half-medical spa where most guests would really appreciate some kind of digestive tea/chamomile/herbal infusion after dinner. -No bedroom slippers unless you are staying in a "superior category" room. -The indoor swimming pool is very useful, but 28ºC water temperature (at least, that was the advertised themp) is a bit too chilly for wintertime. Overall, 4.5 out of 5 points, we were very satisfied, and we will certainly return!

Booked a 5 night stay at this hotel. Arriving by car, the parking lot was quite full and no handicapped spaces were available (we made it work). We had 2 rooms on the 7th floor overlooking the main street.. to bad we did not have the other side to try to get a glimpse of Lake Heviz. Check-in was painful.. for whatever reason the clerk could not give us an extra room key for the person that was staying alone.. not sure if this was a language barrier or they just did not know how to activate another card? We arrived on a Wednesday, the indoor and outdoor pool spaces were full of guests. They have very limited spaces/things to do for children so I would not book here if you have small kids. The clientele is older and everyone for the most part was just relaxing and staying quiet. We had no complaints about breakfast or dinner as the selection of food met our needs. Walking to town and Lake Heviz is about 10 min from the hotel. Cleaning staff were very attentive. Checkout .. extremely painful.. never experienced anything like it... we wanted to split the room costs/taxes between the 2 of us and the woman at the counter just could not make it work... Also first property where handicapped parking was not complimentary... regular price 7.5 euro per night, we paid 3.5 euro per night. Overall a pleasant stay, and yes while the hotel is dated, there is something about it that is also charming.

Very bad experience! We were at the Ensana Heviz hotel from September 25 to October 8. . The location of the hotel is not bad. The pool area is laid out normally. Good breakfasts and dinners. The staff is mostly polite. But The furniture in the room is very old and needs updating. Very poor room cleaning. The carpet on the floor was so old and dirty. The balcony was not clean. At the hotel, my husband and I took 14 procedures each, considering that these packages of more than 10 procedures should be at a discount. But we paid for this before leaving and realized that we did not have any discounts and the price for these procedures was greatly increased. The price for 1 procedure is almost 25 dollars. This is incredible! This is a clear deception that we did not expected! Unfortunately we will not go to this hotel again.