Hotel JI Hotel di Heshan

Marriott's hotel, but I have to say that the standard, especially the service level is really poor. Let's talk about the good things first. The hotel is located next to Dayan Mountain and the environment is still very good. I booked a mountain view twin room with two breakfasts in the hotel about a month in advance. When I booked, the room rates for 2 nights were 737 yuan and 632 yuan respectively. I thought that the price would go up during the Chinese New Year holiday. On the day I arrived at the hotel, I accidentally opened Ctrip and found that the room was only 486 yuan/night, which means that the same time, the same room type and dining conditions were nearly 400 yuan cheaper. Of course, Ctrip was very generous in the end and let me cancel and rebook. There was no economic loss, but if I didn't open my phone to check the price on the same day, would I have lost 400 inexplicably? Let's talk about check-in. It's understandable that there was a shortage of staff during the Spring Festival, but it took us an hour and a half to check in, from nearly 3 o'clock to 4:30. Shouldn't the hotel make reasonable arrangements based on the check-in situation on that day? Let's talk about the cleanliness of the room. On the second day of our stay, we came back from playing outside at 4 o'clock, and the room was not cleaned. After 15 minutes, the cleaner saw the child in the room and just cleaned the bathroom hastily, and even the quilt was not made flat. On the third day of our stay, we came back from dinner at 19:15, and the room was still not cleaned. I called the front desk to report it, and no one came to clean it until 20:00. The standard of the food and breakfast felt like an ordinary 4-star standard, and the dinner buffet was not appetizing at all, which was very unworthy of the price of 188 (Marriott member price). In general, the hotel's services, especially the room service, need to be greatly increased.

**Review of Quanzhi Hotel, Heshan City** Quanzhi Hotel in Heshan City is truly a remarkable 5-star hotel that offers an exceptional stay experience. Conveniently located at Bank of China, Heshan City, this hotel exceeded our expectations. First, the staff are incredibly friendly and professional. From check-in to check-out, their service was consistently excellent, making our stay more comfortable. The front desk staff, in particular, always greeted us with a smile and answered all our questions patiently. The room was spacious and featured a modern design. It was impeccably clean, and the bathroom was equipped with the latest amenities. The bed was very comfortable, with high-quality linens that ensured a good night's sleep. Additionally, the view from the window was fantastic, offering a beautiful panorama of Heshan City's skyline. The hotel's restaurant is also top-notch, providing delicious cuisine. The breakfast buffet, in particular, offered a wide variety of options, with dishes made from fresh ingredients. Local specialties were available, making it well worth trying. Moreover, Quanzhi Hotel boasts an excellent spa and fitness center. The massage at the spa was incredibly relaxing, perfect for unwinding after a long day. The fitness center is well-equipped with the latest facilities, supporting a healthy stay. Overall, Quanzhi Hotel in Heshan City combines luxury and comfort beautifully. It is an ideal place for both business and leisure stays. I definitely look forward to staying here again and highly recommend it.

The front desk actively upgraded the room type, and the floor-to-ceiling windows faced the lake, with a good view. It feels like an older hotel, with an old-fashioned decoration style. The room is quite spacious with a balcony, but the sound insulation is not very good. Maybe because of the location near the lake, there are many mosquitoes. The scenery outside the hotel is OK, you can take a walk along the lake, and it is recommended that the hotel do maintenance on the peripheral facilities. In addition, I don’t recommend everyone to buy breakfast. I don’t know if it’s because of the off-season. The breakfast experience is very bad, there are very few varieties, and the products are so-so. It is completely not the same level as the buffet breakfast of an economy hotel. This price is generally good and bad.

The hotel environment is very good, with a casual and comfortable feel. The rooms are large and very clean. The buffet breakfast and dinner buffets are also very rich. There are also lobster and shark fin fish maw soup, and other varieties are also abundant. It coincides with my wife's birthday. The hotel wanted to send us a cake, but since we brought it ourselves, the hotel sent us a fruit plate instead. Thank you very much for the hotel's attentive hospitality. Mr. Zhang and Ms. Ren at the front desk were very kind and upgraded our room. We can also watch the lights at night. Night view and musical fountain show, a very satisfying stay experience. I will definitely stay again next time I come to Heshan. We also bought two sets of Donggu seasoning gift boxes for friends

這次入住該酒店的體驗非常棒！無論是硬件設施還是軟件服務都讓人感到非常滿意和舒適。而且地點就在大潤發的對面，買東西和吃飯都非常方便我會毫不猶豫地推薦這家酒店給我的朋友和家人！

Not very quiet, I am not referring to the surrounding management of the hotel, but the noise made by other hotel guests, and the hotel could not take the initiative to solve it after the complaint. However, the last request for a room change, the front desk arranged it, it was better. Although it is a four-star, the service is not professional enough.

The hotel is next to the golf course, the environment is very good, the location is a little off. The room is quite large, and you can see the golf course from the window. The air conditioning is not very strong, a little hot. The bedding is also good, and I had a good night's sleep. The breakfast is great. Although there are many people in the morning due to team activities, the waiter can handle it well.

The environment is great and perfect. It is spacious and bright. I feel very comfortable as soon as I enter. The design of the toilet is also very good. I like the sliding door very much. When I get in and out of the elevator, I find there is a weather forecast. This is very interesting. It is the first time I have seen it. The staff are very helpful and friendly. If you have the chance, go to this hotel.

房間比較大，衞生很乾凈，房內佈置整潔，物資到位，交通方便，好評