Grand Hotel Holiday Resort

Stayed at this hotel for 10 days with my family. The hotel is very clean and the staff are very friendly. Location is not great if you have children. We found ants and small bugs in the green blankets provided by the cleaner, the floor in the room had sand over it upon arrival, the cleaner helped herself to some loose money we had on the table and also broke my hair straighteners by wrapping the cable very tight around them which broke the wires inside! The maintenance men drove around in carts whilst drinking beers! There was no evening entertainment other than the odd live music. It is also on a main road and you cannot walk to anywhere safely other than the shop next to hotel. There is not a lot of choice food wise, we struggled to find something each night. The lifeguard does not watch the children in the fun pool, she was either not there at all or if she was, she was on her phone or eating!

We stayed for 2 weeks, and had an amazing time. Staff were so very friendly and helpful. Especially the restaurant staff (both morning and evening), who made us (and our daughter) so welcome. The hotel is clean and well kept, pools and recreational areas are great and the kids club was a real hit with our daughter. Totally recommend the mini disco for little ones to burn off energy after a busy day. Food was good - fewer options for for vegetarians but options clearly marked. Did find the rooms to be quite noisy, but that is very dependant on your neighbours! The free hotel mini bus to the beach was very helpful, but the walk isn’t far if you prefer to have a stroll down to the beach. Definitely recommend, especially if you’re travelling with family.

It’s a very big hotel with several activities. However, majority of their staff are not friendly. The receptionist on the day of our arrival got all room details mixed up and wasn’t ready to make any adjustments to allocate us to the exact rooms we booked. We were tired as we came in after midnight and just had to make do. The restaurant staff will literally stand in your face and tell you to eat up because breakfast or lunch was almost over and they needed to clean up. The nicest friendliest staff was the entertainment guy organising shows and Karaoke. Food was great and for an all inclusive package you will have more than enough to eat and drink. Moving around the resort wasn’t easy though. All said, I enjoyed my stay.

I really enjoyed my time here. It's such an amazing hotel. It was clean and the food was lovely. All staff were pleasant and lovely to deal with. The staff at the spa, was my absolute favourite, and the experience was amazing. I had such a great time.

Our second trip to Grand Hotel and we were not disappointed. The hotel is super clean, the staff are friendly and helpful and the facilities are fantastic. The fun pool has been updated with a massive water feature now included and the views from there are absolutely breathtaking. Socratis in that bar is an absolute gentleman and works so hard. The adult pool was stricter this year, no children allowed, which was lovely if you wanted some quiet time sunbathing and the main pool still had the games and classes, but they are not pushy. The food is freshly cooked, hot and varied. I have seen some reviews on here saying it is samey, but of course it is, we were there for two weeks, so it is wise to plan a break out of the hotel. Romantic Corner in Stalis is a great restaurant, stunning and great food. In the main restaurant, I would recommend eating outside, feels much more restaurant like. Table service is still available, and our experience is we never waited for more than five minutes and were always offered more wine and water to take back to our room. George also deserves a special mention, what a gent. He greeted us like family, we were surprised he would even remember us, but he is an absolute credit to the hotel. Most of the staff are. Four a 4* family hotel, it hits all the spots. We will be back one day, thanks for a great couple of weeks !

We’ve just returned from a two week holiday here. We had a great time. The hotel is a very good 4 star hotel. The rooms are basic, we booked two rooms, one for my husband and I and another for our 2 teens. We booked 2 superior sea views, and I’d emailed the hotel to request that the rooms are next to each other. The rooms were opposite each other in block 900. Which meant only one had a sea view and the other a mountain/road view. The sea/pool view room was dated but huge, the other was very small but more modern. I think the decor varies from room to room. We did ask reception if we could possibly move to have 2 sea view rooms as we’d paid for , but the only rooms available were right at the top of the hill and were both very small, our kids preferred their huge room! It was disappointing but did not ruin our holiday. The hotel is spotlessly clean and the grounds are maintained very well. Rooms were cleaned and towels changed daily. The staff are all lovely , as mentioned in other reviews, George and the restaurant staff are happy and friendly. Luca does a fantastic job of entertaining and we loved his aqua aerobics! The food is plentiful and changes daily, lots of delicious things to choose from. The a la cart restaurants are very good, make sure you go hungry as you get a lot of food! My only criticism is the meat was sometimes very fatty in the buffet restaurant. Another negative is the gym, which I know is not on everyone’s top things to do on holiday! But it had no air conditioning, no free weights and not enough machines to use. The water slides are great fun, all the pools are clean and safe, lifeguards around all the time, plus there was always plenty of sunbeds even after 10am, no getting up at stupid a clock to reserve! We walked into Stalis a few times in the evening which takes around 20 mins with lots of bars a restaurants available. We also used the free shuttle to the beach from the hotel on some days too. The beach is busy but great for a change. We also walked into Hersonissos, which again is about 20/30 min walk. We taxied back for €20 but we preferred Stalis. Just be aware the road outside the hotel is a busy main road, but there is an underground crossing you can use. We would definitely recommend this great family hotel, not sure if we’d go back as we like to try new places, but never say never!!