The George

I booked three rooms at the George Hotel, Henfield. I then received a call today from Mischa (two weeks prior to my wedding in Henfield) that my reservation had been cancelled due to 'renovation works'. No doubt, the owners and the Hotel know about the work months in hand. It means I have now had to book three alternative rooms at the Best Western Tollgate in Bramber for an extra £200. Thank you Best Western! My advice is not to stay here, even when the renovations are completed. They clearly don't have the customer at heart. If they had any decency, they would have told me about these months in advance. The writing is on the wall.... actions speak louder than words!

Stayed here fo three nights for a family visit. I knew the hotel has a problem recruiting a chef, and the restaurant is not operating. I did not know the bar is also shut, as is the Reception! This means the keys need be collected from a pub along the road, meals need to be eaten elsewhere and its necessary to go to another pub for even a drink (even though there is a notice outside wrongly stating the bar opens 12 to 11pm). Without walking along the road for more, one toilet roll, and four little Sachets of milk for the 'tea & coffee facility' was to last two of us for three nights as no room service appears to be provided. Very strange, and a pity as the 'hotel' must be loosing out heavily. In terms of the room this was rather tired, but acceptable in a very old building. The bed was comfortable. I must mention the shower though. On the hottest day of the year I looked forward to a cool shower. However try as I might the water only went from hot to scalding - quite dangerous. I cannot comment on the staff as we only saw one person who admitted to being 'sort of staff' and provided a (ie. one!) toilet roll.