Hotel dengan Kolam Renang di Heidelberg

Luggage storage before check-in worked great and very courteous gentleman at the reception area. Telephone availability previously generated band, very ugly. Check-in itself was unfortunately rather sobering due to the change in staff. Also, immediately after check-in, a pushy bartender who wanted to mix cocktails for me. Unfortunately, that didn't go away when I went out to smoke and had to go through the ”lobby”. Hotel room unfortunately the stockiest of all, despite the most expensive costs on my trip. Huge TV, nice bed, great duvet, air conditioning, design equipment... but unfortunately completely impractical, so that there was not only space to unpack my suitcase and cosmetics in the bathroom. No, unfortunately the desk was so close to the bed that there were bruises when walking around. Big plus seen too late though. Kettle with instant coffee, milk and sugar/tea was available in the room.

It is very convenient to drive by yourself, much cheaper than staying in Heidelberg Intercity, the service is also very good, the staff are very enthusiastic, coupled with the hotel name, and the suburban countryside scenery, there is always an illusion of being in South America... The breakfast is OK, overall, it is highly recommended for self-driving tourists. Finally, Heidelberg is so beautiful!

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

The reception was very friendly. The location is about a 20-minute walk from the tourist area, but it is close to the central station where trains to Frankfurt and other areas stop, so it was easy to move around with a suitcase. You order amenities yourself from your smartphone, but it took an hour to get one pair of slippers. Also, the staff other than the reception staff were not very good. There was an a la carte menu in addition to the buffet for breakfast, but it never came (I ended up not eating it).

The transportation is very convenient, there is a separate parking space, and the fee is not high. The room is very exquisite, although it is small but fully equipped. Although it is very close to the station, the glass sound insulation is excellent, and it is a bit noisy when the window is opened.

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.

The city is not big, it's very close to the old street, and it's also a certain distance from the central railway station. The hotel is clean and the breakfast is standard. There is nothing delicious around.

The room is very clean and quiet at night. The hotel has its own paid parking lot and free parking on the roadside. You can walk around the surrounding streets and drive to Heidelberg Castle in 10 minutes.