Holiday Inn Express Hefei High-tech

Ulasan Holiday Inn Express Hefei High-tech

Holiday Inn Express Hefei High-tech

Section B, Innovation International, intersection of Caihong Road and Chuangxin Avenue, Shushan District, Hefei, Anhui, ChinaLihat Detail Hotel
Holiday Inn Express Hefei High-tech
Holiday Inn Express Hefei High-techHoliday Inn Express Hefei High-techHoliday Inn Express Hefei High-tech
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.8/5
Istimewa
1119 ulasan
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.8
Kebersihan4.8
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Dee00
Kamar Superior Queen
Menginap di Sep 2024
Pasangan
13 ulasan
4.7/5
Menakjubkan
Diposting pada 28 Okt 2024
Excellent service. The room and surrounding areas in the hotel were very clean and neat. The staff was very friendly and helpful. I loved my view from the room.
Terjemahkan
Tanggapan dari Properti: Dear customer, thank you for your kindness towards Xiao Zhi. Enthusiastic and efficient service is our most basic requirement for every service staff in the hotel. We hope to bring you family like greetings and a sense of familiarity, and we are honored to receive your recognition. At the same time, a clean and tidy accommodation environment is also carefully prepared for you, aiming to bring full energy to relieve your fatigue and exhaustion. In the morning, our chef team presents you with a carefully crafted, delicious, diverse, nutritionally balanced, and a combination of Chinese and Western buffet breakfast, waiting for you to enjoy to your heart's content. We will continue to work hard and strive to receive your full score of 5 next time. I hope the night view of Hefei can leave you with beautiful memories, and I look forward to your next visit. I wish you a happy life. Smart Holiday Guest Care Team
Dipak Shankerlal Parmar
Kamar Superior 2-tempat Tidur
Menginap di Jul 2024
Bisnis
3 ulasan
4.5/5
Sangat Baik
Diposting pada 30 Agt 2024
Good location with excellent breakfast. Nice friendly staff.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for staying at Hefei Gaoxin Zhixuan Holiday Hotel. Unfortunately, we were unable to receive your full score review. We hope you can give Xiaozhi the opportunity to serve you. Xiaozhi will continue to work hard to improve and strive to receive your full score review next time. Providing guests with a clean, tidy, and comfortable environment has always been our goal. We have a simple and stylish lobby, a clean restaurant, a convenient self-service laundry room, modern meeting rooms, and comfortable guest rooms. Our unique modern decoration style creates a convenient, fashionable, and comfortable living environment for you. The hotel rooms are carefully decorated with reasonable placement of various facilities. Xiao Zhi starts from details and provides delicate and thoughtful bedside charging, coffee, and tea. Bringing you the warmth of your home. Xiaozhi has always attached great importance to the feelings of guests, and has strict requirements for service quality. The hotel puts guests at the center and is committed to creating meticulous and thoughtful hotel services for every customer. Looking forward to your next visit again and wishing you all the best. Smart Holiday Guest Care Team
Tamu
Kamar Superior Queen
Menginap di Sep 2024
Pasangan
17 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Okt 2024
The bed was unbelievably comfortable. The front desk was helpful and friendly, but they haven't tidy up the room and didn't change the towels.
Terjemahkan
ninjakimal
Kamar Superior Queen
Menginap di Sep 2023
Pasangan
20 ulasan
2.2/5
Diposting pada 5 Okt 2023
Our experience at this hotel was initially disappointing due to seemingly oblivious staff who assigned us to a room with used beddings that showed clear signs of previous occupancy, along with a room that had a foul odor, oily surfaces, and grimy handles. Thankfully, they promptly moved us to a different room upon request, which was a much more pleasant experience.
Terjemahkan
Peter Pietro
Kamar Superior 2-tempat Tidur
Menginap di Agt 2023
Bisnis
126 ulasan
5.0/5
Fantastis
Diposting pada 30 Sep 2023
The hotel is the Best choice for business trip.
Terjemahkan
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Des 2022
Bisnis
4 ulasan
3.5/5
Diposting pada 3 Feb 2023
The location is quite fine, right opposite of the High Tech Park, not too far from two subway lines. Also if you order takeout food, there’s enough to choose from in the area. The food was sent up via robot, which was convenient. The reception desk spoke no word English, which is ok for me, but maybe not for other guests. The rooms are not the newest, however, clean and there’s nothing negative to say. The gym picture however: please don’t be fooled. The „gym“ is on the common floor in front of a conference room. It was freezing cold, and again, it’s not even a separate space. It’s not a gym and it shouldn’t even be mentioned here in the hotel description.
Terjemahkan
Tanggapan dari Properti: Dear guest, thank you for sharing your stay experience in your busy schedule. It is a great encouragement for us to receive your praise for the hotel location, metro transportation, room hygiene, and robot food delivery service. However, as a global brand hotel chain, it's certainly inappropriate that the front desk does not speak English, we sincerely accept your suggestions, and we decided to develop a learning plan to strengthen the front desk's English speaking, thank you for your suggestions. In addition, the hotel's publicity fitness facilities may give you a misunderstanding, here to explain to you, the hotel publicized the 5th-floor conference room some fitness equipment at the entrance is convenient to guide guests to get fitness area. There is a Pro gym next door to the hotel, called "Zhijia Fitness", which is well-equipped with swimming pools and yoga venues, so if you love fitness, you can go there and have a look. Once again, thank you for your understanding and support, and we sincerely look forward to your coming back, wish you a happy life! Holiday Inn Express Guest Care Team
Gana Dorjgochoo
Kamar Superior 2-tempat Tidur
Menginap di Des 2023
Bisnis
21 ulasan
4.2/5
Luar Biasa
Diposting pada 7 Jan 2024
Good place
Terjemahkan
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Nov 2024
Bepergian dengan teman
9 ulasan
5.0/5
Fantastis
Diposting pada 18 Des 2024
位置很方便,停車充電也很便利,雖然到的比較晚晚,但是前台辦理入住迅速貼心。房間寬敞且設施都很齊全,床品也很乾凈舒適
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,您好!感謝您對智選假日酒店的信任與支持。小智選址於合肥高新區,距離蜀西湖公園、合肥科技館1公里,步行衹需八分鐘,是週末遛娃的寶藏之地;距離高新區銀泰城僅1.5公里,走路衹需十幾分鍾;距離砂之船奧特萊斯也僅需3.5公里,打車起步價就能到達,距離合肥野生動物園五公里,開車十分鐘,玩耍一整天,毗鄰地鐵二號線可直達市區,距離合肥新橋國際機場距離酒店僅25分鐘的車程。地理位置十分優越,交通便捷。小智非常重視客人的入住體驗,希望每位賓客們出門在外能擁有舒適的睡眠品質;小智床墊選用金可兒床墊,雙層海綿邊框,記憶海綿床墊,品質有保障;配上軟硬雙枕、羽絨被褥、棉織品等優質床品;再加上安靜又可靠的客房環境,呵護您一夜好眠。為每位入住的賓客注入新的活力!小智以親民的價格帶給賓客優越的地理位置、舒適的環境、專業的服務、提供高性價比,另外酒店還提供免費停車服務,停車場還配備新能源車所需的充電樁,充電停車兩不誤,自由出行隨心所欲。酒店客房寬敞整潔,配備齊全的設施,咖啡及茶水包等一切的愜意體驗。竭誠歡迎您再次光臨,祝您旅途愉快!智選假日賓客關懷團隊
Tamu
Kamar Superior Queen
Menginap di Okt 2024
Bisnis
18 ulasan
5.0/5
Fantastis
Diposting pada 28 Nov 2024
房間非常寬敞明亮,正對着南邊,可以曬太陽。酒店服務非常完備。附近就有公園,平常沒事的時候可以去轉轉公園。離飛機場也非常近,開車大概20分鐘。
Terjemahkan
Tanggapan dari Properti: 親愛的客人您好,感謝您入住合肥高新智選假日酒店小智選址於合肥高新區,距離蜀西湖公園、合肥科技館1公里,步行衹需八分鐘,是週末遛娃的寶藏之地;距離高新區銀泰城僅1.5公里,走路衹需十幾分鍾;距離砂之船奧特萊斯也僅需3.5公里,打車起步價就能到達,距離合肥野生動物園五公里,開車十分鐘,玩耍一整天,毗鄰地鐵二號線可直達市區,距離合肥新橋國際機場距離酒店僅25分鐘的車程。地理位置十分優越,交通便捷。為客人提供整潔乾淨寬敞明亮的環境是我們一直以來堅守的目標,我們擁有簡約時尚的大堂、整潔的餐廳、便捷式自助洗衣閣、現代化的會議室、舒適温馨的客房,獨具匠心的現代裝修風格為您打造一個便捷、時尚、舒心的居停環境。期待您的再次光臨見證我們的不斷進步,我們將為您提供更多熱情優質的服務! 祝您生活愉快!智選假日賓客關懷團隊
Queshiquguocaifenxiang
Kamar Superior 2-tempat Tidur
Menginap di Sep 2024
Bisnis
3 ulasan
4.6/5
Sangat Baik
Diposting pada 1 Nov 2024
其他都不錯,是洲際假日應有的水準,就是酒店的網絡不行,網絡電視付費看了一部4k電影,卡頓無比,最後實在不能忍了,退出不看了,望改進,提升網速……
Terjemahkan
Tanggapan dari Properti: 尊敬的客人您好!感謝您蒞臨合高新智選假日酒店。此次入住未能達到您的滿意,小智向您誠懇致歉。小智歷來重視賓客的感受,如果您方便,誠懇建議您與酒店聯繫,小智定會感激不盡。我們會高度重視您的寶貴意見,並且妥善為您解決存在的問題。再次感謝您的理解和支持,竭誠期待您的再次光臨,祝您生活愉快!智選假日賓客關懷團隊
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Okt 2024
Bisnis
16 ulasan
5.0/5
Fantastis
Diposting pada 15 Des 2024
服務貼心,預訂好去晚了也會電話提醒 主要早餐比較豐富,很好吃。 交通也比較方便,附近地鐵站走路幾分鐘內可以到達。
Terjemahkan
Tanggapan dari Properti: 親愛的賓客您好,感謝您下榻合肥高新智選假日酒店、小智選址於高新技術園區,附近有100多家大型企業入駐園區,毗鄰地鐵二號線可直達市區,距離高新區銀泰城僅1.5公里,走路衹需十幾分鍾;距離砂之船奧特萊斯3.5公里,打車起步價就能到達。地理位置十分優越,交通便捷。小智的自助早餐產品齊全,種類豐富,新鮮美味,既有傳統中式餐點,例如小籠包、手抓餅、煎餃等,也提供了多樣化西式早餐,如三明治、培根、純肉烤腸、蔬菜沙拉等,同時配有安心麪檔,麪條、餛飩、粉絲現點現做,多重美味早餐,點亮新鮮每一天。乾淨整潔的房間給您帶來舒適的睡眠體驗,用我們的努力確保每位賓客可以享受最優質的服務。您的信賴和認可就是我們不斷提升服務品質的最大動力,期待您下次蒞臨,祝您工作順利!智選假日賓客關懷團隊
Pengguna Anonim
Kamar Superior 2-tempat Tidur
Menginap di Jul 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 21 Agt 2024
酒店服務非常好,十分好評。前台的幾位小姐姐都很熱情,温柔。早餐也很不錯,牛肉麪的味道和前幾天在其他城市二十多塊錢的味道差不多,停車很方便,而且是免費,離科技館非常近,帶孩子去科技館的話強烈推薦。
Terjemahkan
Tanggapan dari Properti: 親愛的客人您好,感謝您入住合肥高新智選假日酒店小智選址於合肥高新區,距離蜀西湖合肥科技館1公里,步行衹需八分鐘,是週末遛娃的寶藏之地;距離高新區銀泰城僅1.5公里,走路衹需十幾分鍾;距離砂之船奧特萊斯也僅需3.5公里,打車起步價就能到達,距離合肥野生動物園五公里,開車十分鐘,玩耍一整天,毗鄰地鐵二號線可直達市區,距離合肥新橋國際機場距離酒店僅25分鐘的車程。地理位置十分優越,交通便捷。為客人提供整潔乾淨舒適的環境是我們一直以來堅守的目標,我們擁有簡約時尚的大堂、整潔的餐廳、便捷式自助洗衣閣、現代化的會議室、舒適温馨的客房,獨具匠心的現代裝修風格為您打造一個便捷、時尚、舒心的居停環境。期待您的再次光臨見證我們的不斷進步,我們將為您提供更多熱情優質的服務! 祝您生活愉快!智選假日賓客關懷團隊
Tamu
Kamar Superior 2-tempat Tidur
Menginap di Okt 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Des 2024
前台Coco的服務非常好 早餐非常不錯 設施滿意
Terjemahkan
Tanggapan dari Properti: 親愛的賓客您好,感謝您入住合肥高新智選假日酒店並給予我們五星好評。熱情高效的服務是我們對酒店每一位服務人員最基本的要求,希望能夠給您帶來家人般的問候和親切感,能夠獲得您的肯定小智倍感榮幸。小智的自助早餐產品齊全,種類豐富,既有傳統中式餐點,例如小籠包、煎餃等,也提供了多樣化西式早餐,如三明治、培根、蔬菜沙拉等,同時配有安心麪檔,麪條、餛飩、粉絲現點現做,我們麪檔高湯用豬骨牛骨小火熬製而成,牛肉祕製鹵料鹵制而成,鹵香四溢,多重美味早餐,點亮新鮮每一天,酒店也將不斷豐富新品種,推出新花樣來迎合您的口味,近期我們推出了早餐純肉烤腸和手抓餅,在麪檔的基礎上進一步豐富了早餐種類。同時我們也將保質保量,堅持每日供應現做的新鮮餐品,給您最佳體驗。前台coco和酒店全體同仁,期待您下次入住,再次品鑒!智選假日賓客關懷團隊
Pengguna Anonim
Kamar Superior 2-tempat Tidur
Menginap di Mei 2024
Lainnya
8 ulasan
5.0/5
Fantastis
Diposting pada 16 Jun 2024
前台人員的服務品質果然是一流的… 剛好距離中考考場是最近的, 第一天太多家長聚集登記,忙中不小心疏忽了 但是馬上用親切的笑容彌補錯誤,並且升級房型 讓房客倍感無比窩心… 隔天為了考生的便利, 方便讓家長可以延遲時間到考試前, 這點真的很親民 早餐的品項也是豐富,果然是一流連鎖的優質 不管是出差 旅行 或是考試陪考 Holiday Inn 就是你了!最佳選擇…
Terjemahkan
Tanggapan dari Properti: 親愛的賓客您好,感謝您下榻合肥高新智選假日酒店,首先非常感謝您的寬宏大量,對於酒店的疏忽與錯誤,您給與極大的包容,小智在此向您真誠的致歉並表示感謝,小智也會深刻反思總結經驗,杜絕再犯同樣錯誤,這樣才不會辜負您的一片好心。酒店位於蜀山區創新大道與彩虹路交口創新國際B座 ,近長江西路,緊挨着合肥六中高新校區,距離合肥七中高新校區車程也就十分鐘,出行便捷。為了應對中高考,小智早早的做了預案,包括提前半小時早餐時間,增加服務人員上餐,保證早餐的安全與充足;為了方便考生午休,延遲退房時間;為了保持安靜的環境,提前提醒告知入住客人。小智為每一位賓客提供充滿真情實意的熱情款待,為賓客提供齊全的設施,專業的服務,整潔的環境,您可以盡享優質睡眠,暢爽沐浴,高速網絡,中西式愜意早餐等超值服務。酒店配有多倉送物機器人,可一次最多配送3個房間,飯點客人的外賣比較集中,為了讓客人儘快用餐,高峯時酒店工作人員和機器人也會同時送餐。小智將繼續保持高品質的服務,竭力為每一位客人打造舒適温馨的入住體驗。衷心期待您的再次光臨,祝願您的孩子金榜題名,前程似錦,智選假日賓客關懷團隊
Max-axin
Kamar Superior 2-tempat Tidur
Menginap di Nov 2024
Bisnis
7 ulasan
1.5/5
Diposting pada 6 Des 2024
對於味道敏感的人,即使品牌酒店也要問一下是否有吸煙樓層,否則十分影響入住體驗,昨晚入住有很大異味,讓我決定除非不可抗力因素,以後不再選擇智選,至少合肥高新店,不再選擇,建議如下: 1-首先,當晚房間升級,酒店安排很好,也感謝酒店! 2-反饋有味道,但沒有什麼及時應對處置,也只是表示抱歉,我覺得品牌酒店應該有流程應對,不管是否有房間可以更換,作為智選應該有這種臨時狀況應對的措施,但換來的是等我提出了給一個空氣清洗劑,才説可以,當時要求品質的空氣清洗劑,當時保安(穿着有保安字樣的安保服飾人員,連最起碼的正規服裝的服務人員都不是)送來的,是用一個啫喱水瓶子裝的清新劑,味道不用想,很刺鼻,無法使用,比較難想象智選假日會是用這個品質的物品來應對,我真的懷疑這個是不是套牌酒店!我也問了安保,他説不是套牌,我問的問題其實沒有價值!應該説昨晚我認定了這是套牌酒店,這與我父母在中秋節入住長春智選假日酒店的品質服務相差甚遠!無論早餐,房間物品完備性(台盆櫃上只有牙刷,洗手液,一次性刮鬍刀是我提出需求才送來)我以後如果沒有特別必要情況下,永遠不再選擇智選假日! 2-房間味道足足開窗加空調吹了2.5小時沒有絲毫改善,真的是連枕頭都是臭的,味道與有味道的網約車沒有任何區別,真的噩夢一般!坐過吸煙車的都知道那個味道,對煙味敏感的,真的無法想象! 3-因為同事同住另外一個房間還要開會,就沒有選擇退房,當晚人員也沒有再跟進結果,從反饋體驗方面,加上比較疲憊,我也沒有心情和情緒再反饋,此次巨大不良體驗,我就認了吧! 4-訴求:此類問題的對接流程更新,但我不希望處理前台服務員,這是流程無法管控的問題,和前台沒有太大關係,根因上,這是培訓與過程管控不到位引起的,要處理也要處理流程owner,因為沒有解決異常的問題,那就是失效! 最後,除非不可抗力因素,真的不會選擇智選假日了!至少合肥高新店,永遠不會選擇!
Terjemahkan
Tanggapan dari Properti: 尊敬的客人您好!感謝您蒞臨合肥高新智選假日酒店。此次入住未能達到您的滿意,小智向您誠懇致歉。小智歷來重視賓客的感受,關於您反饋的問題,我們已安排客房人員對房間進行檢查,加強員工培訓。我們會高度重視您的寶貴意見,並且妥善解決存在的問題。再次感謝您的理解和支持,竭誠期待您的再次光臨,祝您生活愉快!智選假日賓客關懷團隊