I had a confirmed booking for one night in Dec 2024.When I was about to reach the hotel at 8 PM , I got a call from them that they cannot provide accommodation citing some flimsy excuse. This inspite of fact that when I called them at 7 PM , to tell them that I would be reaching in one hour , the booking was confirmed.I was left stranded in night with my family. My suggestion is to avoid them because they are most unreliable chain and staff is very arrogant.I have decided never ever to use them for my frequent visits to Haridwar.
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