Hanoi Huyen Soc Son 5-star Hotels

The hotel staff were exceptionally professional, accomodating, helpful & friendly. Open the front doors before we even reached the hotel, came and grabbed our bags when they saw us approaching from a distance. Asked to assist us when we were within the hotel, from getting a grab car for us to asking us how our sleep and room was and if we had any concerns and they would attend to them straight away. I was blown away when letting them know the night before that we will be checking out at 4.30am the next morning to find out they had packed a breakfast to go for hubby & I. Highly recommend staying at this hotel- service & location is on point.

The location is great! The lake and the old town are about 3-5 minutes away, there is a convenience store right in front of the hotel, and there is a Miyake supermarket, cafes, and restaurants near the hotel. All the staff are very kind. There is a smoking area in front of the hotel entrance. I stayed with a friend for two nights. Disadvantages I chose this hotel because it was listed as [Newly built in 2023] on Trip.com, the photos were beautiful, and it had an elevator. However, will it be renovated in 2023? I wonder... The wallpaper looks hand-painted. The building and facilities look old no matter how you look at it. The room has a handmade ventilation fan and it is cold. It's common in Vietnam, but in old facilities, the toilet pipes smell a little... And there is no elevator to the room! ! ! ! The staff carried my luggage up to the third floor, but it was difficult to take the carry-on down when I checked out. I was able to take a Grab taxi from the airport, but it seems that the name was changed when it was renovated, so if I copy the address on Trip.com, I will arrive at a different location. It's close, though. On Google, there is a [Walking Something Hotel? 】 to get the address. There is a new hotel called 【MARO Hotel】 next to it, so it's probably best to use that address to find the hotel. I thought it was a new hotel when I got out of the taxi, so I went to that hotel first, and it was clean and the staff were very new. And when I tried to call for Grab when I was leaving, it wasn't in a location where I could call for it, so I had to push my carrier right and walk about 300 meters to the left and come out onto a road full of big motorbikes, so it was quite a struggle on the way back... It was a good location for sightseeing, though.

Location is good, convenient to 36 Ancient Street and Hoan Kiem Lake Scenic Area

The hotel is located near Hoan Kiem Lake, so it was very convenient for sightseeing. And the staff was especially friendly, which was nice. It's perfect for sightseeing, such as the night market, beer street, outdoor performance hall, water puppet theater, etc. Please use it a lot.

Good location, there are many choices for eating and coffee shops nearby, very good shopping, staying on the seventh floor of the top floor when checking in, so it is very quiet, the equipment is very new, the air conditioner is very cold, sleep well all night, the counter waiter is very good, the waitress on duty in the afternoon is very responsible for dealing with the problems I encountered, I will stay again next time I come to Hanoi and recommend it to travelers who want to stay near Hoanjian Lake.

In the middle of the old quarter of Hanoi, this hotel is on walking distance from st Joseph’s church, the temple in the lake and all the bars and restaurants!!

Good location, near Hoam Kiem Lake and Old Quarters. Standard Room is small for 2 persons but still okey. Room facilities are quite old, bed is slightly hard.

The room is just like the photo, it is large and has a sofa and bathtub which is a plus! The sound insulation is good, although you can slightly hear people talking outside, but there are only two rooms on the first floor, so it won't last long. The staff at the counter was friendly and knew that we had plans for the next day and told us that we could order breakfast first to save time. There is a skybar where you can see Huanjian Lake directly. Recommended~ Small disadvantages are that the bathtub drains slowly and there is no price list for the minibar in the room. It may be more convenient for travelers to provide it.