Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2024.10.05
It was my first time traveling to Vietnam. There were many things I was not used to. The most gratifying thing was that I stayed at Capella. The theme concept runs through every detail. Good design is pleasing to the eye. It was also nice to be in a daze in the hotel every day. It was indeed a bit noisy, but the service and design made me turn a blind eye.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
Hanoi Splendid Premium Hotel has a fitness center, a garden and a sun terrace with swimming pool and buffet breakfast in Hanoi. Ideally located in the Hoan Kiem District district, this hotel provides a bar, as well as a sauna and a hot tub. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a bidet. All rooms feature a closet.
At Hanoi Splendid Premium Hotel you'll find a restaurant serving American, British and French cuisine. Vegetarian, halal and vegan options can also be requested.
Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and Hanoi Old City Gate. Noi Bai International Airport is 15 miles from the property.
MMoonxing2025.02.11
This hotel was absolutely beautiful and spacious with an amazing view and amenities. The staff we friendly, open and helpful throughout the entire stay. The room had an amazing balcony, which was equipped with a medium sized jacuzzi. The bathroom was large and spacious with a separate and lovely bathtub and shower space. Morning breakfast was delicious, with a variety of meals to choose from.
The hotel is within walking distance of West Lake, Train Street and several affordable bars, cafes, and restaurants. The location was convenient to explore the city surroundings and return for a quick rest. I would highly recommend this hotel as it is was affordable for the duration of our stay and was extremely comfortable.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.06.10
Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.
49 reviews
9.0/10
Price from
Rp 1,881,191
per night
Check Availability
You Might Like
Hanoi Hotels With BreakfastHanoi Hotels With Twin RoomHanoi Hotels With 1 Double BedHanoi Hotels With Swimming PoolHanoi Hotels With Free Cancellation
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
Sofitel Legend Metropole Hanoi is centrally located in Hanoi, a 4-minute walk from Hanoi Opera House and 9 minutes by foot from Hoan Kiem Lake. This 5-star hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Ngoc Son Temple.
Pamper yourself with a visit to Le Spa du Metropole, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include 24-hour Majordome services for Grand Premium rooms up, complimentary concierge and babysitting services.
Indulge in culinary excellence at any of the hotel’s six distinguished restaurants and bars: the contemporary French fine-dining restaurant Le Beaulieu, the Paris-inspired sidewalk café La Terrasse, the elegant brasserie-style Le Club, the relaxing poolside Bamboo Bar, the modern Vietnamese restaurant Spice Garden, and the bespoke bar - lounge - restaurant angelina. Buffet breakfasts are available daily from 6 AM to 10:30 AM or stay in and take advantage of the 24-hour Room Service for a fee. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Treat yourself to a stay in one of the 358 guestrooms and suites in both historic Heritage Wing and contemporary Opera Wing for its fine luxury services where the best of past and presence converge. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
AAlison Claire2024.11.01
Exquisite hotel with wonderful Staff and facilities. The French colonial history is showcased in a twice nightly tour of the hotel and grounds. Even if you miss that the staff are proudly knowledgeable and share nuggets of history as you are taken through the beautifully restored property and grounds.
Breakfasts are sumptuous (and the Sunday sitting includes complimentary Buck’s Fizz), the restaurants offer great food choices and the location provides perfect access to the old quarter, lakeside walks and cool shopping vibes.
With a stay at Dolce by Wyndham Hanoi Golden Lake, you'll be centrally located in Hanoi, a 9-minute walk from Vincom Center Metropolis and 14 minutes by foot from Lotte Center Hanoi. This 5-star hotel is 1.5 mi (2.5 km) from Ho Chi Minh Mausoleum and 1.6 mi (2.6 km) from Ba Dinh Square.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Modern European cuisine at F29 LOUNGE & RESTAURANT, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 342 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
GGuest User2024.12.29
The rooms are spacious and clean and the toilet is also big and equipment with automated bidet seat and a gold bathtub.
The location is convenient to get food around the area and there is a circle k convenience store nearby.
However, the breakfast wasn't so fantastic as the selection was not much for cooked food and the taste was not really nice.
With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
AAnonymous User2024.08.12
I had a pleasant stay at this hotel. The staff were kind and very helpful. My room had a great view, and the neighborhood was nice and quiet. The gym was well-equipped and offered a stunning view while working out. Overall, a great experience!
Discover a new level of hospitality and elegance at JW Marriott Hanoi, a haven for travelers seeking luxury refinement, relaxation, and cultural immersion regardless of your travel purposes. Set by a serene lakeside yet within Hanoi’s bustling district, JW Marriott Hanoi offers 450 luxurious rooms and Suites, personalized services, and well-curated amenities, creating the perfect atmosphere for an extraordinary stay.
Immerse yourself in pure indulgence with our award-winning restaurants, signature wellness sanctuary at Wellbeing on 8, and other exclusive hotel experiences designed to enhance your time in Hanoi. Step into JW Lakeside Gardens, where nature meets tranquility so that you can escape the bustle of Hanoi and immerse yourself in lush greenery and stunning lake views. More than just a place to stay, our hotel is where memories are crafted, and every journey is elevated to an extraordinary experience.
WWanderbarbie2024.05.24
The hotel room is kinda old, and it’s quite disappointing, the hair blower is still those kind of really old fashioned one you have to press and blow. When we first got in the room, it has that kind of awful smell that’s really dusty, and even for the bedsheets it’s super dusty, we got nose allergy instantly. The housekeeping service is kinda bad, they don’t refill enough for the stuff and don’t clean well.
But their reception is really nice and we ate at their restaurant their service is super nice as well the food is so so.
With a stay at Oakwood Residence Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This aparthotel is 3 mi (4.8 km) from O Quan Chuong Gate and 4 mi (6.5 km) from Hanoi Opera House.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy a meal at Treat or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This aparthotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 262 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 43-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
JJustUsExploring2025.01.04
This was our second time booking this hotel, and we’ll definitely stay here again on our next trip to Hanoi with the family. The staff is incredibly friendly, the rooms are spotless, and the breakfast is fresh and delicious. It’s a pity we didn’t take more pictures, but the warm atmosphere and perfect location made this stay unforgettable. Highly recommended!
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
A stay at Melia Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Police Museum. This hotel is 1.5 mi (2.5 km) from O Quan Chuong Gate and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Garbo Bar:Located at Lobby Level, the gastro bar serves a selection of classic cocktails, snacks, tapas, raw bar, tailored-made Gin Tonics as well as some delicious desserts. (Opening Hours: 7:00 – 24:00) Mosaico Restaurant: is an all-day restaurant which provides a casual Mediterranean dining experience in a comfortable space with exquisite decoration. (Opening Hours: 6:00 – 23:00) Cham Restaurant : Located on the 1st floor, Cham offers diners the authentic Asian street food and raise it to a new a level thanks to the use of skilled cooking techniques and high quality ingredients. (Opening Hours: 17.30 – 22.30 on Thursday, Friday & Saturday). This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
WWan Hui2024.07.09
The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.3% of visitors choose this area
A stay at Somerset Grand Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hoa Lo Prison Museum. This 4.5-star aparthotel is 0.8 mi (1.4 km) from Hanoi Opera House and 1.2 mi (2 km) from O Quan Chuong Gate.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
DDreamer85852024.10.23
Good Points
-Customer Service from front counter are superb with friendly communication
-Chambermaids are pleasant and well verse on their job
- Good facilities with swimming pool, gym room, table tennis, pool table
-Fully equip like hardware cutleries, washing machine, hair dryer & toiletries
-Negative Points
-Shower water pressure low with inconsistent cold & hot
-Dressing table alignment need to rectify properly with using strong metal support L-shape below as to prevent leg injury to any staying guests as shown on picture. anytime the wood base might drop and injure in-house guest legs
411 reviews
9.1/10
Price from
Rp 1,413,743
per night
Check Availability
See All 5-Star Hotels in Hanoi
Top 20 Premium-Hotels in Hanoi
See all
Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
9.4/10
104 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great location"
Select dates to view prices
No.
2
9.4/10
204 review
The Oriental Jade Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great location""Delicious breakfast"
Select dates to view prices
No.
3
9.3/10
318 review
InterContinental Hanoi Landmark72, an IHG Hotel
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Delicious breakfast"
Select dates to view prices
No.
4
9.0/10
309 review
InterContinental Hanoi Westlake, an IHG Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Delicious breakfast"
Select dates to view prices
No.
5
8.8/10
73 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
Select dates to view prices
No.
6
9.3/10
98 review
Grand Mercure Hanoi
Hotel near Temple of Literature, Hanoi
"Friendly owner""Great stay!"
Select dates to view prices
No.
7
8.9/10
49 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great stay!""Friendly owner"
Select dates to view prices
No.
8
9.1/10
105 review
Apricot Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great location""Great stay!"
Select dates to view prices
No.
9
8.6/10
59 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly owner"
Select dates to view prices
No.
10
8.8/10
170 review
Melia Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great stay!""Great location"
Select dates to view prices
No.
11
9.5/10
102 review
La Siesta Classic Hang Thung
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Great stay!""Friendly owner"
Select dates to view prices
No.
12
9.0/10
202 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square, Hanoi
"Great stay!""Great location"
Select dates to view prices
No.
13
9.0/10
49 review
Movenpick Hotel Hanoi Centre
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great stay!"
Select dates to view prices
No.
14
9.7/10
238 review
Anatole Hotel Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Delicious breakfast"
Select dates to view prices
No.
15
9.1/10
411 review
Somerset Grand Hanoi
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Convenient location""Great for families"
Select dates to view prices
No.
16
9.7/10
123 review
CLASSYC Hotel
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Great location"
Select dates to view prices
No.
17
8.8/10
28 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
Select dates to view prices
No.
18
9.4/10
210 review
Le Chanvre Hanoi Hotel & Spa
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Delicious breakfast""Great for business trips"
Select dates to view prices
No.
19
9.4/10
250 review
Somerset West Point Hanoi
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Large rooms"
Select dates to view prices
No.
20
9.0/10
138 review
May De Ville Lakeside Hotel & Spa
Hotel near Hồ Hoàn Kiếm Area, Hanoi
"Friendly owner""Delicious breakfast"
Select dates to view prices
What Travelers Said About the Best Hotels in Hanoi
See all
Read genuine traveler ratings & reviews to find your perfect stay.
9.7/10
Excellent
AANAPTThe most amazing hotel in Hanoi. The rooms are really nice, all brand new and super clean. The breakfast is a delight - a vast choice of Asian and western food. But the highlight is the staff- very helpful, making sure in all occasion we are having a special time. For sure I will be back in Hanoi and CLASSYC hotel will be where I will stay
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.3% of visitors choose this area
Price per night from:Rp 1,345,336
9.5/10
Outstanding
LLeWa518492We had a terrific stay at La Siesta! The service was wonderful and they gave complimentary welcome drinks and snacks to everyone checking in. I was worried the no window would be uncomfortable but it was not a problem at all and actually a very comfortable room to stay in! I will definitely come back again if I come back to Hanoi 😊
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.3% of visitors choose this area
Price per night from:Rp 1,044,346
9.3/10
Very Good
FFALtravelFraser Suites Hanoi exceeded all of my expectations! The room was spotless, spacious, and equipped with every facility you could need, from an iron and washing machine to a refrigerator. The lighting and overall ambiance were perfect, making our stay incredibly comfortable and enjoyable.
The breakfast was excellent, offering a wide variety of options. While the location in Westlake is about a 10-15 minute drive from Old Quarter, traffic between the two areas is usually manageable. The slightly removed location actually added to the tranquility of our stay.
We were especially impressed with the Sky Rooftop Bar, which provides stunning panoramic views of the city—a definite highlight! Unfortunately, we couldn’t use the pool due to the cooler weather during our visit, but I’m sure it would be delightful in the summer months.
Overall, we had an amazing experience and are extremely grateful to the management and staff for their excellent service. If we return to Hanoi, Fraser Suites will undoubtedly be our top choice, and I highly recommend it to anyone visiting the city.
5/5!
GGuest UserFantastic service in a beautiful hotel. Wonderful location just next to the scenic lake. Room is sufficiently spacious for single business travel. Not sure if the amenities is good as was not able to use them.
TtravelasiaOld but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient.
One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.
Hotel near Ba Dinh Square, Hanoi 1.4% of visitors choose this area
Price per night from:Rp 1,744,377
9.0/10
KKaty JaneFabulous hotel situated right in the middle of the old quarter. Staff were incredibly friendly and helpful especially if you needed someone to help contact local tour operators or help tracking down a lost bag. Breakfast was a real highlight with a huge choice of fresh dishes every morning and really set you up for a day of sightseeing. Would absolutely return again.
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.3% of visitors choose this area
Price per night from:Rp 1,422,864
9.0/10
GGuest UserThe hotel room was decent, but the carpets in the 2 rooms I booked was old and greyish. Makes it look really dirty. Didn't want to walk on it without slippers. The drainage in the shower was a bit smelly. The restaurants were good. Both the Italian and Vietnamese restaurants were yummy with good services. The concierge desk staffs was very helpful.
JjacquesqtnUnfortunately we did not have the best start to our trip, but things fortunately settled down and got better as the stay progressed. When we arrived we were greeted with bad news that our hotel had a wiring problem and that we were going to be moved to a “5 star” hotel. All they did was move us to another branch of May De Ville - where we had to walk to with our luggage before checking in. Secondly, the first two nights we complained about guests who were making a noise past midnight, including partying in the passages with their doors open. After day one they moved us to a new floor. And guess what, it continued to happen the following night. After complaints to reception failed to help or solve the issues, my wife and I dealt with the problem ourselves and had to deal with the unmannered guests. The reception told us to put in earplugs they had given us and tried to blame the noise on outside parties, (wonderful hospitality right?) although it happened on both levels we stayed in and was clearly people in the vip rooms partying with their doors open. We also continuously asked for our aircon to be changed from heat to cool, which they took all 4 days of our trip to get right before we had one night of cool air to sleep with. Due to TET, everything including room service was closed, and all prices increased without any prior guidance, and most meals in the hotel were never in stock. A great location, but honestly we much preferred being outside of the hotel as much as possible.
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.3% of visitors choose this area
Price per night from:Rp 1,397,782
8.6/10
LLeila Gagarin-NavarroOur 40sqm. Superior Room is all new, clean and very well-maintained. Complete with all appliances like washing machine, induction stove, a fridge, tv. Bed feels new and sheets are so clean that is so comfty. With well-crafted cabinets for all our wardrobes and storage for our luggages. This apartel is surrounded with restaurants, minimarts-just a walking distance. Staff are so friendly and accomodating, speaks clear English and always ready to serve.
Things to improve: kindly provide clear instructions on how to locate the hotel when booking a Grab from the airport. This apartel is tucked away inside the main street of Tô Ngọc Vân in Tây Hồ so via Grab it is easier to just alight at Al Fresco's To Ngoc Van and contact the hotel from there for assistance. Overall, our stay here is a pleasant one with our highest recommendation! Thank you so much ⭐️⭐️⭐️⭐️⭐️