Hanoi Quan Ba Dinh Hotels

My partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade. One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic. The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable. Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment. On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to. The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.

Grandiose Hotel & Spa is very hospitable. Breakfast at the restaurant 10th floor is also good. Staff are warm and helpful. My daughter was not feeling well when we arrived at the hotel but the reception, staff at the restaurant are very helpful to us and gave us medicine. They even delivered the medicine to our room after buying it from outside drug store. We won’t forget your hospitality. Thank you so much.

The rooms are spacious and clean and the toilet is also big and equipment with automated bidet seat and a gold bathtub. The location is convenient to get food around the area and there is a circle k convenience store nearby. However, the breakfast wasn't so fantastic as the selection was not much for cooked food and the taste was not really nice.

Truly amazing impressive 5 star that really respect the value here, everything is so clean and beautiful. If you want a 5 stars hotel experience in Hanoi this one is truly amazing.

Old but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient. One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.

Good hotel. Unfortunately, the window is not that sound proof.. I can hear a bunch of car honking outside, ruin my sleep. The room is very small, like literally small small. It’s basically a community living. If you table and chairs you have to sit outside your room for sharing. Water dispenser is provided outside. Because room is small, the toilet if you shower with hot water.. you can trigger the fire alarm, which I did.

The hotel is very nice, the bed very comfortable, the room is big, and is located close to Hanoi International School, where I had a workshop.

This is the first time staying here and I would come back to stay here again due to their service. The hotel location is not very far from the old town and other attractions and also has eateries near the hotel. The room is clean with full amenities. The staffs are friendly and helpful.

Hotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r

the apartment is spacious and comfortable. the shoping center is inside of the building, so it is easy for us to find something to eat. the owner welcome us, help us check in and answer every our questions. We love him, love our stay and definitely come back. hope you have a great business. Thank you