Sheraton Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Sheraton Hanoi Hotel
No.5 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, Vietnam
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We Price Match
Highlights
Ideal location
Airport pick-up available
Free parking
Delicious breakfast
Lots to doAmenities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Fitness room
Private parkingFree
All Amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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8.8/10
Very GoodThe room is very good, facing the swimming pool
All 73 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.4 km)
Train: Hanoi Railway Station
(5.3 km)
Train: ga Phúc Yên
(32.6 km)
Landmarks: Chùa Kim Liên
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Non-smoking
Air conditioning
Bathtub
Doorbell and phone alerts
Private toilet
Check Availability
4
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
5
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Air conditioning
Bathtub
Doorbell and phone alerts
Private toilet
Check Availability
3
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Air conditioning
Bathtub
Doorbell and phone alerts
Private toilet
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Doorbell and phone alerts
Check Availability
6
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Non-smoking
Air conditioning
Refrigerator
Doorbell and phone alerts
Private toilet
Check Availability
4
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Doorbell and phone alerts
Check Availability
4
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Non-smoking
Air conditioning
Bathtub
Doorbell and phone alerts
Private toilet
Check Availability
3
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Non-smoking
Air conditioning
Doorbell and phone alerts
Private toilet
Conditioner
Check Availability
5
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Non-smoking
Air conditioning
Doorbell and phone alerts
Private toilet
Conditioner
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
73 reviews
Verified Reviews- Cleanliness9
- Amenities8.6
- Location8.8
- Service8.9
Average for similar properties in Hanoi
AI Summary
The location near West Lake provides convenient access to amenities. Guests value the cozy rooms, comfortable mattresses, and variety of breakfast options. The helpful, responsive staff enhances the overall service experience.
Guest User
April 19, 2025
服務很好，就是價格太貴
Translate
Guest User
April 13, 2025
The room is very good, facing the swimming pool
Original TextTranslation provided by Google
Guest User
April 13, 2025
The breakfast was excellent; the room was decent; clean and tidy. The waiter was enthusiastic and helped to call and communicate with the local driver when I checked out. The overall experience was very good and I recommend staying here.
Original TextTranslation provided by Google
Guest User
March 25, 2025
Clean and tidy, nice
Original TextTranslation provided by Google
BHW005
March 21, 2025
It's relatively clean, which is satisfactory; the only problem is that there is a lot of traffic in the city in the morning, everything else is good.
Original TextTranslation provided by Google
Guest User
February 28, 2025
Five-star hotel model
Original TextTranslation provided by Google
Hawk
February 18, 2025
Breakfast is average, other options are ok
Original TextTranslation provided by Google
Guest User
February 15, 2025
Very good, I will come again next time
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Fitness room
Private parking
Free
Priority airport pick-up
Additional charge
Car rental
Bar
Tennis court
Billiards room
Café
Priority airport drop-off
Additional charge
Meeting room
Additional charge
Multi-function room
Business center
Babysitting Services
Additional charge
Tour/Ticket Service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Bicycle Rentals
Additional charge
Spa
Executive lounge
Fitness room
Café
Meeting room
Multi-function room
2 Restaurants
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:00
Oven dOr Restaurant
Business hours: [Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private parking is available At the hotel. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Car rental
Shuttle bus service
Free
Bicycle Rentals
Additional charge
Priority airport drop-off
Additional charge
Business Services
Meeting room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Coworking spaces
Front Desk Services
Currency exchange
Tour/Ticket Service
Front desk safe
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
Dutch
Japanese
Korean
Vietnamese
Food & Drink
Café
Bar
Room service
Lobby bar
Snack bar
Public Areas
Barbecue
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
Executive lounge
Water purifier
Garden
Health & Wellness
Billiards room
Tennis court
Fitness room
Massage room
Sauna
Sunbathing area
Spa
Additional charge
Beauty and makeup
Yoga session
Activities
Table soccer
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Books or audio/video products for children
Accessibility
Accessible room
Assistive listening devices
Braille signage
Handrails in stairways
Stair-free property entrance
Wheelchairs available on-site
Safety & Security
First aid services
CCTV in public areas
First-aid packet
Fire alarm
Fire extinguisher
Smoke detector
Security alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra crib: Free |
Children 2 years old and over | VND 690,000 (approx. Rp 441,328) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. Rp 158,303) per person |
Children 12–17 years old | VND 495,000 (approx. Rp 316,605) per person |
Adult | Buffet:VND 495,000 (approx. Rp 316,605) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.