Sheraton Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Sheraton Hanoi Hotel
No.5 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, 10000, Vietnam
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The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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Highlights
Ideal location
Airport pick-up available
Free parking
Delicious breakfast
Lots to doAmenities
Executive lounge
Children's pool
Meeting room
Priority airport pick-up
Café
Fitness roomFree
Car rental
Tennis court
All Amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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4.3/5
Very GoodVery good, I will come again next time
All 71 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.2 km)
Train: Hanoi Railway Station
(5.3 km)
Train: ga Phúc Yên
(32.6 km)
Landmarks: Chùa Kim Liên
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
5
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
71 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.2
- Location4.3
- Service4.4
Average for similar properties in Hanoi
AI Summary
The location near West Lake provides convenient access to amenities. Guests value the cozy rooms, comfortable mattresses, and variety of breakfast options. The helpful, responsive staff enhances the overall service experience.
Guest User
March 25, 2025
乾淨整潔，不錯
Translate
BHW005
March 21, 2025
It's relatively clean, which is satisfactory; the only problem is that there is a lot of traffic in the city in the morning, everything else is good.
Original TextTranslation provided by Google
Guest User
February 28, 2025
Five-star hotel model
Original TextTranslation provided by Google
Hawk
February 18, 2025
Breakfast is average, other options are ok
Original TextTranslation provided by Google
Guest User
February 15, 2025
Very good, I will come again next time
Original TextTranslation provided by Google
Karen Grace
December 11, 2024
My stay at the Sheraton Hotel was absolutely fantastic! From the moment I arrived, the service was exceptional. The front desk staff was friendly and efficient, making check-in a breeze. The room was spacious, modern, and spotless, with a very comfortable bed and all the amenities I could ask for. I especially appreciated the high-quality toiletries and the in-room coffee maker. The hotel's location was also ideal, with easy access to [mention nearby attractions or business centers]. I enjoyed the delicious breakfast at the restaurant and the cozy ambiance of the lobby bar. The pool and fitness center were well-maintained, and I had a relaxing time there. I highly recommend the Sheraton for anyone looking for a luxurious, yet comfortable stay, and I will definitely return on my next trip!
Ava
November 12, 2024
It would be better if there was an option to pay without pre-authorization
Original TextTranslation provided by Google
Guest User
October 19, 2024
Facilities: Very good
Hygiene: Very good
Environment: Very good
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Executive lounge
Children's pool
Meeting room
Additional charge
Priority airport pick-up
Additional charge
Café
Fitness room
Free
Car rental
Tennis court
Outdoor swimming pool
Free
Private parking
Free
Business center
Sauna
Luggage storage
Free
Wi-Fi in public areas
Free
Spa
Additional charge
Priority airport drop-off
Additional charge
Bicycle Rentals
Additional charge
Taxi booking service
Sunbathing area
Billiards room
Guest Laundry
Massage room
Tour/Ticket Service
Multi-function room
Currency exchange
24-hour front desk
Executive lounge
Meeting room
Café
Fitness room
Spa
Multi-function room
2 Restaurants
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:30
Oven dOr Restaurant
Business hours: [Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool bar
Pool umbrellas
Towels
All ages
Opening times
Business hours
Parking
Private parking is available At the hotel. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Car rental
Shuttle bus service
Free
Priority airport drop-off
Additional charge
Bicycle Rentals
Additional charge
Taxi booking service
Business Services
Meeting room
Additional charge
Business center
Fax/copying service
Additional charge
Postal service
Coworking spaces
Wedding service
Multi-function room
Front Desk Services
Concierge service
Front desk safe
Luggage storage
Free
Wake-up call
VIP check-in service
Tour/Ticket Service
Express check-in and check-out
Currency exchange
24-hour front desk
Languages Spoken
English
Japanese
Korean
Vietnamese
Food & Drink
Lobby bar
Café
Snack bar
Room service
Public Areas
Executive lounge
Executive floor
Barbecue
ATM
Elevator
Gift shop
No smoking in public areas
Garden
Non-smoking floor
Public audio system
Smoking area
Central ventilation system
Health & Wellness
Fitness room
Free
Tennis court
Sauna
Spa
Additional charge
Hair removal service
Sunbathing area
Personal Trainer
Billiards room
Massage room
Manicure
Hairdressing
Cleaning Services
Dry cleaning
Additional charge
Clothes steamer
Clothes dryer
Ironing service
Additional charge
Guest Laundry
Laundry service (on-site)
Additional charge
Facilities for Children
Children's pool
Children's Meals Available
Books or audio/video products for children
Accessibility
Accessible room
Handrails in stairways
Braille signage
Stair-free property entrance
Wheelchairs available on-site
Assistive listening devices
Safety & Security
Carbon monoxide alarm
First aid services
Fire alarm
Fire extinguisher
CCTV in public areas
Security alarm
Smoke detector
First-aid packet
Access control system
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra crib: Free |
Children 2 years old and over | VND 690,000 (approx. Rp 450,643) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. Rp 161,644) per person |
Children 12–17 years old | VND 495,000 (approx. Rp 323,288) per person |
Adult | Buffet:VND 495,000 (approx. Rp 323,288) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.