Splendid Holiday Hotel

Saya tidak tahu apa-apa lagi, tapi saya yakin mereka tidak benar-benar mengganti tempat tidur. 5 orang menginap selama 2 hari dan semua orang kesulitan... Seluruh tubuhku gatal. Namun, aksesibilitasnya bagus untuk langsung keluar bermain.

Very 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 good

Kami tidak dapat memuji hotel Splendid Holiday dengan cukup baik. Kami memesan melalui *********** dan menemukan komunikasi mudah melalui WhatsApp dan aplikasi ***********. Pada kedatangan kami, staf (Dong dan Harry) luar biasa, membantu kami menyortir kartu SIM dengan harga yang sangat wajar dan memberi kami rekomendasi tempat untuk makan malam. Kami memesan tur dengan Hannah ke Ninh Binh untuk satu malam yang kami nikmati dan akhirnya menginap lagi selama malam di antara perjalanan yang berbeda. Pada kunjungan terakhir kami, ada kesalahan dengan kamar kami karena beberapa orang lain belum check-out dan tim berusaha memberi kami hotel lain yang kualitasnya kurang namun mereka dengan senang hati memfasilitasi permintaan kami untuk menginap di hotel mereka dan memberikan diskon yang signifikan. tarifnya. Keramahannya sungguh luar biasa. Kartu SIM kami berhenti berfungsi secara acak menjelang akhir perjalanan tetapi setelah beberapa pesan WhatsApp semuanya beres. Ini benar-benar seperti rumah kedua! Lokasinya luar biasa! Terletak di gang tapi langsung ke kota tua! Begitu dekat dengan katedral dan danau, serta pasar malam yang buka di akhir pekan. Kamarnya bagus, luas dengan tempat tidur nyaman dan wifi kuat di seluruh area. Sarapannya juga sangat enak!

Staf jelas merupakan yang utama, selalu membantu, dengan senyum lebar. Terima kasih banyak terutama kepada Dong dan Rose, mereka adalah tingkat keramahtamahan berikutnya! Lokasi sempurna dan kamar sangat nyaman. Dong juga memesan tur ke Sa Pa untuk kami dan panduannya Meme sangat luar biasa! Terima kasih! Caio dan Tessa

The staff were very helping in organising a tour for us and facilitating our stay. They rebooked our room when I got the date wong, they have a very fast washing service and are always friendly. Great location, too, right in the heart of the old quarter. Comfy beds.

Amazing service from check in to check out! We were upgraded to a family room, super clean and quiet which is rarely the case in Hanoi. I’m Location near the lake is perfect. The staff was super friendly, they even let us use a room to shower before our 13hours flight back home which was hugely appreciated. Special thanks to Dong the receptionist!

This is an excellent hotel! Extremely friendly and accommodating staff, lovely rooms, delicious free breakfast and a handy location in the old district. Can’t fault the service. Will definitely come back soon.

Our first time in Vietnam and our experience from the extremely noise heavy traffic that we arrived at our hotel. We was greeted by Mr Tom in a friendly and professional manner. We were offered complimentary welcome drink and refreshing fruits, which is a nice from the humid weather. Our lovely host Ms Rose who is so friendly and always smiling showed us to our room. The room was on 5th floor facing St Joseph's cathedral is very spacious and clean with in room / bathroom amentities. Their was plenty of selections for our breakfast buffet which the staff was brilliant. General Manager Mr Harry and his team makes this hotel run high level of service such as staff member Ms Rose and D A which I'm glad I met as I learnt alot within 10 minutes knowing him. He is so knowledgeable and passionate about his country. Good point - close to tourist attractions (St Joseph cathedral, lake, train street, night market and many more locations. - friendly and professional staff - clean and tidy - Clean room by room attendance Consider point - Was told over the phone that the water, crisps and snacks in room are free besides the mini bar as we were charged on checkout for the snacks and crisp. Maybe when shown to the room that the host will mention or a note on display informing guests. - If you are a light sleeper then the cathedral clock goes off from 05:00am and throughout the day. Overall superb service and lovely hotel. Jim & Tom from UK

The location of this hotel is perfect ! In a small and quiet street, and 30 seconds from the cathedral !! Rooms are nice and comfy (the balcony was amazing). I have no words to describe the staff. They helped us to organize the pick up at the airport, the transfer to our next destination and everything else in between. ALWAYS WITH A SMILE! Special thanks to Dong!