Capella Hanoi

Ulasan Capella Hanoi

Capella Hanoi

11 P. Lê Phụng Hiểu, French Quarter, Quan Hoan Kiem, Hanoi, VietnamLihat Detail Hotel
Capella Hanoi
Capella HanoiCapella HanoiCapella Hanoi
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Capella Hanoi

9.8/10
Outstanding
56 ulasan
Ulasan terverifikasi
Location9.8
Amenities9.8
Service9.8
Cleanliness9.9
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All reviews(56)
Positive reviews(56)
Reviews with photos/video(26)
Friendly staff(30)
Well designed(15)
Tasty food(10)
Awesome rooms(9)
Well decorated(8)
Excellent afternoon tea(7)
Tasty restaurant(6)
Sean G.
Capella Suite
Check-in Apr 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 2 Mei 2025
Perfectly located and beautifully finished hotel in the centre of the French Quarter.  Attention to detail at every turn inside the hotel and the room.  But best of all is the service, immediately from when you arrive.  We will be back again, as one night was just too short to appreciate it properly!
Ho Kenrick
Junior Suite
Check-in Sep 2023
Travel with friends
5 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2023
We love the Junior Suite. The bathroom is amazing!! The restaurants are also worth trying!!
Tanggapan dari Properti: Dear Ho Kenrick,How fabulous to learn you had a nice stay with us and love the Junior Suite! Many of our guests shared that they could spend hours in the room to photoghrap because they can capture so many beautiful shoots in every corner of the room. I am so pleased that you recommend our restaurants too. We offer signature cuisines in each of our restaurants and it is wonderful that you come to dine with us. Hope to see you again soon.In Appreciation,Dennis LaubensteinGeneral Manager
BVK Tan
Premier King Room
Check-in Des 2023
Couples
4 ulasan
9.5/10
Amazing
Diposting pada 22 Jan 2024
Excellent service. Nice rooms.
Tanggapan dari Properti: Dear Valued Guest,I am pleased you had a great time and enjoyed your stay with Capella Hanoi. Comfortable accomodation and excellent service are the two keys that help us to win over our guests. Thank you for your kind review and we look forward to your next visit to create even more memorable experience in the near future.In Appreciation,Dennis Laubenstein
Mak Wing Keung
Premier Twin Room
Check-in Jan 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 13 Feb 2025
Super
Tanggapan dari Properti: Dear Mak Wing Keung,Thank you so much for giving us a 5* rating. We trust you enjoyed your recent stay with us and look forward to welcome you again in the near future.Warm regards,Hildegard AnzenbergerGeneral Manager
Guest User
Premier Twin Room
Check-in Feb 2024
Travel with friends
33 ulasan
10.0/10
Outstanding
Diposting pada 5 Mar 2024
Nice stay
Tanggapan dari Properti: Dear Valuded Guest,Thank you for your short and nice review. We look forward to welcoming you again soonBest regards,Dennis Laubenstein
Guest User
Premier King Room
Check-in Des 2024
Couples
21 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2025
The second Capella I stayed at, Capella Hanoi has a unique cultural presentation, I really appreciate it! The environment and service are first-class, especially the service. I was still warmly entertained after checking out, I was very touched!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest,What a delight to learn about your recent experience at Capella Hanoi. We are ecstatic that you enjoyed the cultural side we offered through Capella programming and curates. Our passion for culture and history drives us to delve beneath the skin of every destination we call home. We believe in seeking connection and shared experiences that inspire.Looking forward to welcoming you back anytime soon.In apprecitation,Hildegard AnzenbergerGeneral Manager
Nagomi777
Premier King Room
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 18 Des 2024
This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible. Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear Nagomi777,You took us to the cloud nine with this fantastic feedback! We're overjoyed to hear that you had an extraordinary experience with Capella Hanoi. It is absolutely fantastic knowing that you appreciated our property's design, that reflects an eternal celebration of Opera in the Roaring Twenties. It's like time-traveling in style, isn't it? Thank you so much for shout out to Song - our assistant restaurant manager. Attentiveness of service, excellent food, unique experiences, leaving the present behind to discover a world of spellbinding elegance are what we wish our guests can feel and experience at Capella Hanoi. I trust that you and your family enjoyed every moment with us and can't wait to host your next adventure. Get ready for another round of awesome memories! In Appreciation, Hildegard AnzenbergerGeneral Manager
Guest User
Premier King Room
Check-in Sep 2024
Solo travelers
53 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2024
The room is spacious and luxurious. The details are full of ingenuity. The service is thoughtful and enthusiastic. The breakfast is delicious and rich. Free afternoon tea and happy hour drink are also provided. The experience is perfect and super value
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest,It’s a pleasure to receive such kind words and to hear about the bright reflection of your experience at Capella Hanoi. Thank you for highlighting our Capella Champagne Breakfast, the Sweet Delights and the Jazz Soire hours, which have contributed to the perfect time of your stay with us. We hope that you enjoyed every inch of our hotel and look forward to the opportunity to welcome you again in a near future.In Appreciation,Emanuel GroschGeneral Manager
Guest User
Premier King Room
Check-in Sep 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2024
It was my first time traveling to Vietnam. There were many things I was not used to. The most gratifying thing was that I stayed at Capella. The theme concept runs through every detail. Good design is pleasing to the eye. It was also nice to be in a daze in the hotel every day. It was indeed a bit noisy, but the service and design made me turn a blind eye.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear valued customer,Thank you very much for choosing Capella Hanoi for your first time traveling to Vietnam. We are delighted to hear that your recent stay with us was enjoyable. Your kind compliment for our hotel's concept, the atmosphere and the service of our team is highly appreciated. We look forward to welcoming you back for another fantastic stay.Warm regards,Emanuel GroschGeneral Manager
Huangtutu
Deluxe Suite
Check-in Jan 2025
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 22 Feb 2025
The best hotel I've ever stayed in, the service was excellent, the decoration was beautiful, and all the details were worthy of praise!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Huangtutu,Reading your review warms our heart and motivates us to strive to go above and beyond what we are doing. Your kind words captured the essence of the unforgettable experience we aim to create for our guests at Capella Hanoi. Thank you so much for being our guest and we eagerly await your kind return. In Appreciation,Hildegard AnzenbergerGeneral Manager
Weilaiwendy
Premier King Room
Check-in Apr 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 8 Jun 2024
Bill's design is beyond doubt, and the hotel itself pays great attention to service and details. It is a very good experience.
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear Weilaiwendy,Thank you so much for choosing to be with us. Capella Hanoi is a triumph of Bill Bensley, the so-called "maestro of architecture on a global scale." Our revelry palace was inspired by Opera during the Roaring Twenties, as you may have noticed. Comfortable accommodation matched with exceptional service is what we strive to provide to our guests and I am thrilled that you enjoyed both of them. We absolutely look forward to welcoming you back very soon. In Appreciation,Dennis Laubenstein
Guest User
Premier Twin Room
Check-in Mar 2024
Travel with friends
22 ulasan
10.0/10
Outstanding
Diposting pada 8 Apr 2024
This hotel is a hotel designed in the style of the 1990s jazz. The style of the whole hotel is very interesting and theatrical. It is not boring to stay here. It forms a very good combination with the local Vietnamese style in Hanoi. It allows tourists like us to enjoy the local food and scenery in Hanoi during the day and have a party with friends when we return to the hotel. There are gyms, saunas, swimming pools and spa facilities. I highly recommend friends to enjoy spa, which is a 90-minute Vietnamese whistle. They are very relaxing. The breakfast is also very rich. There is a meal and a semi-self-service buffet.
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your glowing review. At Capella Hanoi, we believe in seeking connection and shared experiences that inspire. And that's how we can deliver our own unique style and experiences to our guests. Seeing the smiles on their faces really brought even more energy to our team. We are thrilled that you enjoyed your time at Capella Hanoi to the best of it and absolutely wish to have the chance to welcome you again in a near future!In Appreciation,Dennis Laubenstein
Sunmingjie Sunny
Premier King Room
Check-in Feb 2024
Travel with friends
29 ulasan
10.0/10
Outstanding
Diposting pada 6 Mar 2024
The service is extremely attentive and the environment is very good. The food in the restaurant on the first floor is also delicious. Everything is perfect! ! The sanitary environment is also very good. Everyone is very nice. It’s worth it! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Sunmingjie Sunny,Your review just gave us a double shot of happiness! We are usually known for our great customer service and attention to detail in everything that we do. It is so delightful that you appreciate our service and embark on a culinary adventure in our restaurant - Backstage, trust that it was a worthwhile experience for you. We can't wait to welcome you back again in the near future.In Appreciation,Dennis Laubenstein
Guest User
Premier King Room
Check-in Jul 2024
Couples
1 ulasan
9.0/10
Great
Diposting pada 1 Sep 2024
The staff were very kind and friendly, and the spa was great! The hotel was stylish, nice and clean, and I'd love to come back!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed our hotel's style and our colleagues took good care of you. Auriga Spa team was grateful learning that they had made such a positive impact on your stay. thank you once again for choosing Capella Hanoi. We sincerely hope to have the pleasure of welcoming you back in the near future for another exceptional stay.In Appreciation,Dennis Laubenstein
Yangxiaozuanfeng
Premier King Room
Check-in Jan 2024
Couples
135 ulasan
10.0/10
Outstanding
Diposting pada 15 Feb 2024
There are a total of forty-seven hotel rooms. Designer Bill Bensley has integrated opera elements into every detail of the hotel. The corner of the performance area on the first floor separates the open bar from the stage, and the backstage is an all-day restaurant. The dazzling grid ceiling and opera stage scenery, rehearsal stage, dressing room, retro dresses, and dozens of old objects from the French colonial period are all available. Each floor has its own theme of artists, designers, musicians, etc., and even each room has masters of corresponding themes and dramatic scenes of different styles. Overall, it is a medium-sized hotel. It is stunning at first glance. The service details are in line with the price. The selection of spare parts is also in large bottles, which is quite satisfactory. The non-alcoholic mini bar is free and refilled every day. The living room has free afternoon tea, free wine of all kinds in the evening, and all-inclusive snacks. It is worth it from a cost-effective perspective. The surrounding area is an absolutely rich area with various luxury shops. There is a night-time ceremony in the evening. After turning down the bed, It comes with an eye mask and a small gift, and the data cable will be buckled with a leather buckle for you, and the small details are still full. Capella Hanoi's glorious Koki Japanese food on the B1 floor this year received 1 star. It has only 14 seats and offers a set similar to Omekase. The price is relatively expensive (basic evening set is 5,500,000/person and 8,500,000/person). Reservations can be made by email in advance on February 14 Dinner arrived at 6:30 and it was almost full. The menu is fixed and there are not many choices, but the products are very good. The basic set meal we chose, the first is two kinds of clam teppanyaki, the second is the sea shrimp teppanyaki with vanilla sauce, the third is the signature Yaeyama beef, the beef nose certification is really speechless, the fourth is 20 minutes to make Koki's signature garlic chicken fried rice, and the final dessert was eaten in the lounge next to it. It was a combination of matcha ice cream daifuku and Japanese hot donuts. In the end, we collected RMB 20 million for champagne and drinking water alone. Thanks to the Japanese uncle chef, he was really handsome. Breakfast at Capella Hanoi is the all-day dining restaurant Backstage next to the lobby bar on the first floor. The Backstage restaurant restores the elements of the opera house to the greatest extent, creating a transparent and gorgeous golden hall, decorated with opera costumes, the flowers are yellow phalaenopsis, and the menu is “Diva’s menu”. Breakfast at Capella never disappoints, almost all are a la carte, and the a la carte menu is simply dazzling. The first page is the Vietnamese specialty Pho, which was rated as the top three Pho food in Hanoi by our guide. There are other traditional delicacies such as baguette sandwiches. In terms of Western style, the breakfast includes fresh oysters imported from France and smoked salmon waffles, which are full of sincerity. The various eggs, especially the eggs Benedict, are superbly made, and the crepes and waffles are also delicious. The chef is well-known in Vietnam. He can already eat very nice food in the hotel without leaving home. This trip has been very satisfying.
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: Dear Valued Guest,Wow! Your thorough exploration of the Capella Hanoi's design, facilities & offerings, from the Living Room and Diva's Lounge to our floor concepts and dining experiences in Backstage, Koki, provides valuable insights for our future guests. We're delighted that you enjoyed the various aspects of your stay, including the Capella Champagne Breakfast to the Sweet Delight, especially the Signature Set menu in the Michelin star awarded Koki restaurant. The team was absolutely happy having the opportunity to serve you.We are looking forward to welcome you back soon.In AppreciationDennis Laubenstein