Diamond Westlake Suites
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Diamond Westlake Suites
No. 1 of Family Hotels in Hanoi
96 To Ngoc Van Street, Quan Tay Ho, Hanoi, 100000, Vietnam
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Last booked 2 hrs ago
Amenities
Restaurant
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Fitness room
Priority airport pick-up
Car rental
All amenities
Property Description
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
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8.5/10
The hotel was super nice. Good pool, food was nice thank you
All 238 reviews
Surroundings
Airport: Noi Bai International Airport
(20.5 km)
Train: ga Long Biên
(4.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Three Bedroom Villa
1 Double bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
One Bedroom Apartment
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Two Bedroom Apartment
1 Single bed and 1 Queen bed
91m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
8.5/10
Very Good
238 reviews
- Cleanliness8.7
- Amenities8.5
- Location8.5
- Service8.3
Average for similar properties in Hanoi
Review summary
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Location: The hotel is located by West Lake, allowing guests to enjoy a quiet environment away from the hustle and bustle of Hoan Kiem. Despite its distance from downtown, it offers a complimentary shuttle service to popular attractions and nearby Lotte Mall.(based on 27 reviews)
Guest User
July 24, 2025
amazing food and hotel. friendly and helpful staff. we were sad to leave. went back for a second stay.
Guest User
October 23, 2025
hotel charge me for changing bed **** 253000 vnd i dnt knw every day room service hotel why charge me
Guest User
October 8, 2025
There is no shortage of things to do with kids at this place. An awesome pool, driving range for golf, badminton, table tennis, billiards. Keeps them entertained indefinitely
Guest User
October 4, 2025
This is a great hotel to go to with small children. All the amenities have free hire (i.e tennis rackets for the tennis courts). The coach they run 4 times a day for free goes into the old quarter of Hanoi. I thought this hotel was great value.
Guest User
August 12, 2025
Nice hotel.
Guest User
August 26, 2025
The staffs are nice and helpful. Room is clean. My child likes the pool very much. This is the mostly recommend resort in Ha noi
Guest User
July 20, 2025
very bad reception stuff and not professional customer service. the location is not easy to find . the apartment is clean with good furniture.
the breakfast was not bad but very limited choices.
M518297****
October 5, 2025
bad service, they promise provide 5F room then arranged the 1F Room,...
Services & Amenities
Most popular amenities
Restaurant
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Fitness room
Priority airport pick-up
Car rental
Basketball court
Tennis court
Billiards room
Squash court
Table tennis room
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Meeting room
Children's pool
Children's Playground
Kids' club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle Rentals
Guest Laundry
Restaurant
Outdoor swimming pool
Fitness room
Billiards room
Meeting room
Children's Playground
Kids' club
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool umbrellas
Opening times
Parking
Parking
Valet parking
Transportation
Taxi booking service
Car rental
Shuttle bus service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Bicycle Rentals
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Front desk safe
Luggage storage
Wake-up call
Currency exchange
Tour/Ticket Service
Languages spoken
English
Vietnamese
Food & drink
Kiosk/convenience store
Café
Lobby bar
Room service
Health & wellness
Billiards room
Table tennis room
Tennis court
Squash court
Golf course
Fitness room
Sauna
Sunbathing area
Basketball court
Mini golf
Activities
Game room
Public areas
Shopping mall
Public audio system
Non-smoking floor
Elevator
Barbecue
Picnic area
Smoking area
Garden
ATM
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Guest Laundry
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's Meals Available
Children's Toys
Children's Playground
Babysitting Services
Additional charge
Children's desktop game/jigsaw puzzle
Kids' club
Children's pool
Business services
Meeting room
Postal service
Fax/copying service
Accessibility
Pool hoist available
Wheelchairs available on-site
Accessible room
Safety & security
CCTV in public areas
First aid services
Fire alarm
Access control system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Security alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 11 years old and under | VND 150,000 (approx. Rp 94,871) per person |
Children 12–17 years old | VND 250,000 (approx. Rp 158,118) per person |
Adult | Buffet:VND 250,000 (approx. Rp 158,118) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1998
- Renovated: 2022
- Number of Rooms: 165
Phone:+84-24-37180888
Email:enquiry@diamondwestlake.vn
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What are the check-in and check-out times at Diamond Westlake Suites?
Check-in time at Diamond Westlake Suites starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Diamond Westlake Suites?
Does Diamond Westlake Suites have a pool?
Yes, Diamond Westlake Suites has a swimming pool for guests.Does Diamond Westlake Suites have a pool?
Are pets allowed at Diamond Westlake Suites?
No, pets are not allowed at Diamond Westlake Suites.Are pets allowed at Diamond Westlake Suites?
Does Diamond Westlake Suites serve breakfast?
Yes, Diamond Westlake Suites serves breakfast for guests. Breakfast options include Continental style. Does Diamond Westlake Suites serve breakfast?
How much does it cost to stay at Diamond Westlake Suites?
Room prices at Diamond Westlake Suites vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Diamond Westlake Suites?
How to get to Diamond Westlake Suites from the nearest airport?
The nearest airport is Noi Bai International Airport, located about 28 mins from hotel by car (20.5 km) away.How to get to Diamond Westlake Suites from the nearest airport?
What’s the cancellation policy at Diamond Westlake Suites?
The cancellation policy at Diamond Westlake Suites depends on your room type and booking terms.What’s the cancellation policy at Diamond Westlake Suites?
Does Diamond Westlake Suites offer airport transfers?
Yes, Diamond Westlake Suites provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Diamond Westlake Suites offer airport transfers?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 21.65KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 4.87KM |
| Average Price From | IDR1984568 |
| Hotel Star Rating | 5 |