Diamond Westlake Suites

Kami pergi bersama keluarga. Lokasinya agak terpencil, tetapi infrastrukturnya terawat baik, dan semuanya tersedia di dalam hotel, jadi kami merasa nyaman menginap. Sarapannya lezat.

Lokasinya memang di pojok, jadi susah keluar begitu masuk hotel; dan cuacanya panas banget sampai susah jalan ke kafe di pintu masuk hotel. Tapi, fasilitasnya bersih banget untuk ukuran hotel yang sudah tua, jadi nyaman untuk istirahat, dan kolam renangnya juga bagus. Tapi, airnya panas banget sampai-sampai saya berharap mereka menyediakan air dingin, lol.

Ini tempat yang tepat untuk liburan keluarga. Kamar dan ruang tamunya luas, dan langit-langitnya yang tinggi membuatnya terasa nyaman. Pusat kebugaran dan kolam renangnya lengkap.

Agak jauh dari pusat kota, tapi kalau kamu mau repot-repot, kayaknya nggak ada hotel yang lebih cocok untuk satu orang. Lebih baik menginap di area yang berlapis kulit.

Direkomendasikan untuk keluarga

Pelayanan tidak memuaskan

Initially as we checked in to Diamond Westlake suites our first impression was that it was more a 3 star than a 4 star. The apartment and provisions are very basic. The apartment is a bit old and feels a bit tired. However, the space is good, and the pool very nice. The breakfast was fine with enough variety for different tastes. We also ate in the restaurant on our first night. It was a bit quiet so we were a little nervous but the food was absolutely delicious. A great introduction to vietnamese food. There is also a small shop immediately below the lobby area which is very convenient. We didn't have much interaction from staff, so hard to judge the service but I guess we didn't notice a particularly welcoming effort. Despite this we enjoyed our stay. It was convenient to travel to Hanoi, about 15minutes in the taxi, also a short walk away there are shops and restaurants. Overall everything is fine, a convenient place to stay for families and if you want to stay in a quieter area away from Hanoi. No major problems, but not really a 4 star quality feel. More attention to detail in cleanliness and service would make a huge difference.

nice as always. location is great. many good restaurent around this hotel. quiet. friendly. huge swimming pool.

Have spent there over a week and it kept getting worse closer to the end. On my last morning I even found a long black hair in the breakfast food.