Guest User
April 14, 2025
A choice with clear advantages and disadvantages by the West Lake - suitable for landscape lovers, but be careful if you are interested in facilities
Geographic location: 9/10
The hotel has a great view of the West Lake, especially the open-air swimming pool and golf course area, which can overlook the lake view, and is particularly healing in the early morning or sunset. Many attractions can be reached within walking distance (600-800 meters), which is suitable for tourists who like to explore at a slow pace. However, if you want to experience the bustle of Hanoi's Old Town, you need to take a taxi, which is about 15 minutes away.
Room facilities: 6/10
Although it is marked as renovated in 2024, some furniture and bathroom equipment are still old and have obvious signs of maintenance. However, the highlight is that the mini bar is free (including drinks and snacks), which is rare in hotels of the same level, and it is a plus!
Food: 7/10
The breakfast variety is not rich, but it combines Japanese (miso soup, rice balls), Korean (kimchi, kelp soup) and Western (bread, fried eggs) flavors, suitable for international stomachs. Unfortunately, there is a lack of local Vietnamese characteristics (such as phở or baguette sandwiches), and you need to go out to experience authentic breakfast.
Service attitude: 8/10
The staff are generally friendly and enthusiastic, communicate smoothly in English, and respond to needs in a timely manner (such as extra towels, taxi services, etc.), which adds a lot to the overall experience.
Hygiene: 6.5/10
It is quite satisfactory, the room is clean, and there are no obvious problems with the bedding and bathroom, but some corners have slight dust accumulation (such as window frames and sofa gaps), which does not achieve the exquisite feeling of "spotless", but it is acceptable for ordinary travelers.
Summary:
Suitable for travelers who prioritize landscape, service and cost-effectiveness. If you are sensitive to the newness of the room or are keen on local food, it is recommended to weigh it. Recommended for friends who want to avoid the hustle and bustle of the old city and prefer a quiet vacation feeling.
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